Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomNot available
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
230 reviews
5 stars
174
4 stars
17
3 stars
7
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some praised the friendly and helpful staff, others reported unprofessional behavior and poor communication.
Repair Quality
Generally high-quality repairs noted, with many customers satisfied with the results, although some experienced issues post-repair.
Communication
Communication was highlighted positively by many, with regular updates provided, but there were significant complaints about miscommunication and lack of follow-up.
Timeliness
Timeliness of repairs received mixed reviews; some customers appreciated quick turnaround, while others faced delays and scheduling issues.
Billing Issues
Several customers reported concerns regarding billing practices, including unexpected charges and poor handling of insurance payments.
- CAConrad Albert6 days ago5.0They work fast, do a great job, and all this at a fair price. We will definitely use Gerber again!
- QDQuinn deKubberNov 16, 20255.0Everything went so smoothly getting my bumper replaced here after an accident. The staff were so nice and patient, and communicated well throughout the process. Car looks good as new!
- TJTerri JohnstonOct 16, 20255.0Best repair shop -- great communications, easy to work with, timely, and great job with the repair. I highly recommend.
- ARAndres RodriguezOct 15, 20255.0Christina and Fred were extremely helpful in getting me set up. Christina was quick to let me know oney car is out there that the car is out of my hands and that enterprise would be taking care of me shortly after having dropped my car. She was efficient and full with much charm and honestly did ease the stress on me. She deserves a raise!
- JSJade SoteloSep 30, 20255.0Great service. Really kind and informative staff. Was updated regularly by text and was never left in the dark. Special thanks to Christina and Jon for taking care of me.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers collision auto body repair, auto glass services, dent repair, bumper repair, windshield replacement, paintless dent repair, and estimates.
What guarantees does Gerber Collision & Glass provide on their repairs?
They provide a Lifetime Guarantee on their workmanship for as long as you own your vehicle.
Where is Gerber Collision & Glass located?
They are located at 3441 Thorndyke Ave W, Seattle, WA 98119, United States.
What are the business hours of Gerber Collision & Glass?
They are open Monday to Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Are there any holiday closures I should be aware of when visiting Gerber Collision & Glass?
Yes, the shop is closed on major holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
What payment methods does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, MasterCard, and Visa.
Is Gerber Collision & Glass wheelchair accessible?
Yes, they have wheelchair accessible restrooms but regular restrooms are not available on-site.
What automotive shops are nearby Gerber Collision & Glass?
Nearby automotive shops include Glass America, Caliber Collision, 206DETAIL (auto detailing and car wash), Scott Sherman Auto Care (tire shop), ET Towing, Rose Towing, and A Rose Towing.
Are there any nearby dining or coffee spots to visit before or after my auto repair?
Yes, Kuma Coffee, a coffee shop and cafe, and Black Rapid, a fast food restaurant, are nearby for a quick drink or meal when visiting Gerber Collision & Glass.
What businesses near Gerber Collision & Glass might interest customers during their visit?
Customers might visit The Seattle Storm sports facilities for recreation or the biotechnology company Arzeda for business; also, Valkyrie Strength and Conditioning gym is nearby for fitness enthusiasts.