Need a rental car in Seattle, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University District location today.
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individuals like Trevor and Nick for their exceptional service.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including instances of customers arriving to find no cars available despite having reservations.
Cleanliness and Maintenance
While many customers noted that vehicles were clean and well-maintained, there were also complaints about receiving dirty cars and vehicles with maintenance issues.
Reservation Issues
Multiple customers reported problems with their reservations, including being informed last minute that their reserved vehicles were not available.
Efficiency
Customers appreciated the quick and efficient service during both pick-up and drop-off, although some noted delays during busy times.
TN
Tarun Narayanan
Dec 30, 2025
5.0
easily the best rental car experience I've had - big shout-out to Trevor for being super helpful with the whole process. plus they have clean great cars!
TJ
Trevor Jonga
Dec 26, 2025
5.0
Trevor at this Branch was awesome ! Experience was great !!
PS
Philicia Saephan
Dec 17, 2025
5.0
Great rental experience as always with Enterprise. This location is small and tucked away, but they have good options and decent, clean vehicles.
Nick helped me get set up and shared info about their Enterprise Sales locations for used vehicles. Since my truck was totaled by another vehicle, it was really nice to get that extra info. I actually stopped by the Renton Enterprise Sales location afterward, and the staff there absolutely matched the friendly, hospitable vibes here.
Trevor finished off my rental at drop-off and was super clear with communication, taking the time to explain the rental charges.
Overall, I highly recommend working with this team. They’re responsive, respectful, and professional, and they made the whole process easy. Grateful for the team — see you guys around!
NN
Neda
Dec 7, 2025
5.0
I rented a car from Enterprise located at 5715 Roosvelt Way NE, Seattle, WA for 40 days. They found the exact car that I was looking for. Gave me a ride to my place & back. I extended my rental twice during the 40 days, they made it so easy & seamless. The staff at this location are professional & caring. I worked with Trevor & Omar , they are both wonderful & made my experience great. Thank you. I will rent from you again.
AK
Alicia Kennedy
Dec 2, 2025
5.0
I travel often for work and always choose the Enterprise Rent-A-Car in the University District because their customer service is consistently outstanding. Everyone is kind, engaging, and truly thoughtful but today Nick took things to another level.
I dropped off my rental and in a rush, accidentally left my MacBook and Oura ring in the car. I noticed right at 6pm and called expecting no answer, but Nick picked up immediately. He could hear how stressed I was and went straight to work looking for my items. Even after learning the car had already been transferred to another branch, he personally contacted the other manager (who had already left) and made sure my items were found. Nick then went out of his way to retrieve them for me.
I was blown away by his kindness, urgency, and above and beyond dedication. This branch has always been great but Nick made this an unforgettable experience. I won’t rent from anywhere else. Five stars all the way!!!!
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
How can I make a reservation for a rental car at Enterprise in Seattle?
You can reserve your rental car online via their reservation website or by calling their local phone number at +1 206-729-4580.
Is there a discount available for active military personnel at Enterprise Rent-A-Car?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What nearby automotive services can I find around Enterprise Rent-A-Car?
Nearby automotive services include Daisywagen Foreign Car Service for brake and transmission repairs, EuroCar Service for tire and auto restoration, and Roosevelt Auto Body for collision repairs.
Are there good dining options near Enterprise Rent-A-Car in the University District?
Yes, nearby dining options include Savatdee Thai & Lao Cuisine, Bai Tong Thai Restaurant, Rotana Bites burger restaurant, and The Kraken Bar & Lounge.
What nearby government services can be found near Enterprise Rent-A-Car?
Nearby government services include the University License Agency and the Washington State Department of Licensing, both providing vehicle registration and licensing services.