Brand Certified
Enterprise Rent-A-Car
4.2(885 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1601 3rd Ave, Seattle, WA
98101, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(844) 941-1527
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/wa/downtown-seattle-45d1.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Seattle, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Seattle location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
885 reviews
5 stars
573
4 stars
134
3 stars
56
2 stars
32
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were numerous complaints about long wait times and poor management leading to frustrating experiences.
Car Availability
Several reviews indicated issues with car availability, including customers being given different vehicles than reserved and long waits for cars to be cleaned and ready.
Efficiency
Customers frequently noted the slow check-in process, with some waiting over an hour despite having reservations, highlighting a need for better staffing and management.
Location Issues
The location was described as convenient, but there were complaints about poor signage and difficult access to the parking garage.
- SASavage777 Apchie2 days ago1.0Staff are rude, and lie to your face about what cars are available, and then charge you more than they said they would, avoid enterprise car rentals!!! They are other great car rental services than enterprise!!!
- JSJosef Sokol3 days ago5.0Great experience working with the staff here. They were extremely helpful in handling several situations like updating the payment method without requiring us to bring the car back, switching vehicles, and even adjusting a longer-term rental while we were traveling while keeping the same price.
- FFFrancesca3 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- MSMax Sanchez6 days ago5.0Sam who worked the downtown location was a gem and offered suggestions for cars and locations to where I was going. The car (Nissan sentra) was perfect for what I needed.
- RMRay MartinFeb 21, 20261.0DO NOT, I repeat, DO NOT RENT FROM THIS LOCATION!!! PICK A DIFFRENT LOCATION!!! Any thing you reserve they will say they have, then go to pick up at counter upstairs, they will Lie to you, and gave you an upgrade, then charge you extra!!! They even made me park it, a if I I worked there, should of detailed it too!?! They person whos attitude was taken out on me that morning, maybe he did not have his coffee!?! Worst customer service Ever experience with a company I spent thousands on!!! This last rental experience has forced me to Buy my own vehicle!!! Thanks again for the deception, and horrid customer service!!!
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Certified March 01, 2026Yext Knowledge Graph
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