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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.2
(362 reviews)

Business Details

11717 Lake City Way NE, Seattle, WA
98125, United States
(206) 364-3127

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Seattle, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lake City location today.

Location

Enterprise Rent-A-Car
11717 Lake City Way NE, Seattle, WA
98125, United States

Hours

Reviews

4.2
362 reviews
5 stars
250
4 stars
45
3 stars
15
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and going above and beyond to assist, particularly highlighting individuals like Nyasanu and Christmas.

Efficiency

The rental process was frequently described as quick and hassle-free, with many customers noting the ease of pick-up and drop-off.

Vehicle Condition

Most reviews mentioned that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Reservation Issues

Several customers reported problems with reservations, including not having the reserved vehicle available upon arrival, leading to frustration.

Mixed Experiences

While many reviews were positive, there were also significant complaints about rude staff and poor communication, indicating inconsistency in service quality.
  • EO
    Erik Olson
    3 days ago
    5.0
    I love the culture at Enterprise. The young entrepreneurs you have in in the various branch offices are always so motivated and service-oriented. The Lake City team helped me with a car that I rented for nine days, and both the pickup and the return experience were amazing.
  • FF
    Francesca
    3 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • MM
    Marguerite
    4 days ago
    5.0
    Great customer service. Car was like new. Office was able to pick me up.
  • SG
    Sarah Geneser
    Jan 31, 2026
    5.0
    I cannot thank Nyasanu enough for going above and beyond. When I came drop off my rental after hours, a man who appeared to be agitated and confused approached me and would not disengage. I was concerned (and honestly frightened) for my safety. Nya stepped in and gently and gracefully diffused the situation and offered to drive me home. I cannot thank him enough for his presence of mind and kindness.
  • LW
    Lovè Jūanè Weal
    Jan 28, 2026
    5.0
    I'm back again because this location has a habit of setting the bar higher every single time I walk in. I had the privilege to be assisted by Nyasanu, the current Assistant Manager, and let me say this, Nyasanu was genuinely outgoing and made me feel immediately welcomed. The interaction felt authentic, not transactional, to the point I felt comfortable enough to inquire the origin of his name (absolutely a beautiful name and the meaning behind it. As a flight attendant, I am keenly aware of what it means to go above and beyond to create a positive customer experience, and this manager did exactly that. I check into 5 star hotels, and I barely get the eye contact. Nyasanu’s professionalism, warmth, and attention to detail truly set the standard for outstanding service. -The vehicle was clean upon pickup. -The ease and convenience of modifying my reservation was absolutely convenient. -The return is quick with little to no process, during and after business hours. P.S. I didn’t get the gentleman’s name that assisted me with my return but I want to also thank him for his service.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Seattle?

Enterprise Rent-A-Car is located at 11717 Lake City Way NE, Seattle, WA 98125.

What are the operating hours of Enterprise Rent-A-Car in Lake City?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 8:00 AM to 1:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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