Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Seattle, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lake City location today.
Location
Hours
Reviews
4.2
355 reviews
5 stars
243
4 stars
45
3 stars
15
2 stars
9
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nyasanu, Christmas, and Emily for their exceptional service.
Efficiency
Customers frequently noted the quick and smooth rental process, with many expressing satisfaction with the speed of service from booking to vehicle return.
Reservation Issues
Several reviews mentioned problems with reservations, including cars not being available despite confirmed bookings, leading to frustration and disappointment.
Mixed Experiences
While many reviews were positive, there were also significant complaints regarding rude staff and billing issues, indicating a lack of consistency in service quality.
- LMLilian M.2 days ago5.0The team at this Enterprise location was professional, communicative, and transparent with policies/paperwork and billing. The process for adjusting the rental time was straightforward, making it much easier to coordinate with the repair shop down the road. A special thank you to Nyasanu who was extremely kind and considerate. If I need a rental car in the future, I will definitely come back to this location.
- AAAlexisJan 5, 20265.0Overall great experience, shoutout to Nyasanu for making it that way! I got a call 20 minutes before our rental pickup time that we would not be able to get an SUV despite having a reservation for one. The car needed an oil change. This was stressful, we were leaving for a road trip that day! Instead we were able to rent a minivan which ended up being perfectly fine. Thank Nyasanu for being kind and helpful during an initially stressful time. You handled the setback with grace and offered great solutions that resolved the issue. I will certainly be renting from this location again when we need a rental in the future.
- JSJil ScollardDec 29, 20255.0Had to rent because of an insurance claim and the people at the Lake City Way branch were fantastic. David, one of the new people, was so accommodating. The assistant manager, Nyasanu Jones got me a car I needed so my mom could get in and out of the car. I highly recommend these nice folks.
- JTjasvit tahimDec 23, 20255.0Nyasanu Assistant manger at this location is excellent and provided very good customer service. He followed up on the rental and kept clear communication thru the entire rental process. Would love to rent from this location again in the future.
- JJJAY JIGDec 8, 20255.0I would like to express my sincere appreciation for the outstanding service I received during my recent rental experience at the Lake City Enterprise location last week. While my personal vehicle was in the shop for repairs, the entire rental process far exceeded my expectations. In particular, I want to commend Nyasanu Jones for his exceptional professionalism and attentiveness. From the moment I arrived, the staff demonstrated efficiency, courtesy, and a genuine commitment to customer satisfaction handling the paperwork and vehicle handover with impressive speed and a warm, welcoming attitude. Thank you!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Seattle?
Enterprise Rent-A-Car is located at 11717 Lake City Way NE, Seattle, WA 98125.
What are the operating hours of Enterprise Rent-A-Car in Lake City?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 8:00 AM to 1:00 PM.
What types of vehicles does Enterprise Rent-A-Car offer at the Lake City location?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car accept credit card payments?
Yes, Enterprise Rent-A-Car accepts American Express, Discover, MasterCard, and Visa, as well as cash and checks.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Lake City?
Yes, you can make a reservation online through their website at https://www.enterprise.com/en/car-rental-locations/us/wa/seattle-lake-city-4503.html?mcid=yext:245709.
Does Enterprise Rent-A-Car provide airport pickup services?
Yes, Enterprise Rent-A-Car at Lake City offers airport pickup services for their customers.
Are there discounts available for active military members at this Enterprise Rent-A-Car location?
Yes, Enterprise Rent-A-Car at Lake City offers discounts for active military members.
What nearby eateries can I visit before or after renting a car at Enterprise Rent-A-Car in Lake City?
Nearby you can visit Wendy's for fast food burgers, Taco Time NW for Tex-Mex, or Starbucks for coffee and light snacks.
Is there a gas station close to Enterprise Rent-A-Car for refueling?
Yes, Chevron gas station is nearby, offering fuel, a convenience store, and oil change services which can be convenient when renting a car.
What local attractions or services are nearby Enterprise Rent-A-Car that customers might find useful?
Nearby are attractions and services including Lake City area accommodations and lake, tropical tanning salons, automotive repair shops like Lake City Autoworks, and fitness centers like LA Fitness and Vision Quest Sport and Fitness.