Business Details
About
Auto Body Shop
DeGrazia's Auto Body provides collision repair and auto painting services to Lake City, WA, and surrounding areas.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
140 reviews
5 stars
129
4 stars2
3 stars2
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, particularly highlighting Steve's exceptional communication and support throughout the repair process.
Quality of Work
The quality of repairs received high marks, with many customers noting that their vehicles looked brand new after service, showcasing excellent craftsmanship and attention to detail.
Honesty and Transparency
Many reviews emphasized the honesty and transparency of the business, with customers appreciating upfront communication regarding costs and repair options.
Efficiency
Customers reported quick turnaround times for repairs and efficient handling of insurance claims, making the overall experience smooth and stress-free.
Family Atmosphere
The family-owned nature of the business contributed to a welcoming atmosphere, with customers feeling valued and cared for during their interactions.
- CWChristy Watson4 days ago5.0DeGrazia's blew past my expectations for a comparatively small job, on a 26+ year old car. Excellent repair, great quality, and the ultimate in car care AND customer care. I recommend DeGrazia's highly when you look for a trustworthy auto body shop.
- NHNatasha HardinJan 5, 20265.0Best experience possible considering the inconvenience of having our vehicle hit! They were upfront and honest and I felt like advocated for our family vehicle when insurance wanted to use parts that were not “guaranteed “ to be oem or even to fit. Steve specifically walked around out mini van (separate car) when we went to drop off the vehicle needed to be repaired and answered our questions if we should fix some scrapes on the body and was very candid if it was worth the cost to do- saved us 3k by his honesty! I couldn’t recommend this family owned business en. Their work is impeccable and you wouldn’t know our vehicle was every hit.
- LSLisa SumerwellDec 31, 20255.0My car was hit. DeGrazia's did a perfect job and helped guide me through the process. Professional and great customer service. B
- LSL SwansonDec 29, 20255.0We really can't say enough good things. We had all sorts of issues with our insurance and just everything. Degrazia's helped us through each step and it was a wonderful experience. And they were so amazing with my elderly mother. If we have any other auto body issues we will definitely go there again.
- JJJAY JIGDec 9, 20255.0My experience with DeGrazia’s Auto Body was truly outstanding, exceeding all expectations for professionalism and quality. From the moment I contacted their team, the process was seamless. The staff, especially my point of contact, Steve, demonstrated exceptional professionalism and clear communication throughout the entire process, from initial estimate to final delivery. They consistently kept me informed with detailed updates. They performed flawless repairs on my 2017 Toyota Sienna. The final result is remarkable; the vehicle looks absolutely brand new. The attention to detail and high level of craftsmanship displayed by their technicians is truly impressive. I deeply appreciate the team's honesty, efficiency, and the genuine care they put into their work. Thank you
Frequently Asked Questions About DeGrazia's Auto Body
Do I need to bring my car in for the estimate?
For us to write the most accurate estimate, yes, we need to see the vehicle in person.
Do I need an appointment for an estimate?
Yes- to be sure our estimators are available, please schedule an appointment with us.
How long does the repair process take?
There are a few factors that go into this. Sometimes it can take a few days, sometimes longer. We never guarantee we can get a vehicle back to a customer as there can be additional findings upon teardown, parts delivery delays, and insurance delays. We never rush a car back to a customer as we want to ensure it is repaired correctly.
Do you work with insurance?
Yes- we work directly with all insurance companies.
Do estimates cost money?
No, estimates are of no cost and take about 20 minutes.
How long until I can get my car in for repairs?
Typically, we can bring you in for repairs 1-2 weeks from the date of estimate. This depends on ordering parts, if we are working with insurance company, and our production schedule in house. We also work with your schedule so if there is a later time that works best for you, we can accommodate.
Do you work on Tesla models?
We do not. Please contact your local Tesla dealership for information on Tesla repair facilities.
Can I get my car towed in?
It depends! We have a very small lot, so we do not allow tow-ins without speaking with our office. Please call us to discuss the process and possibility of having your vehicle towed here or towed by for an estimate.
Do you have a key drop?
No. Please call our office regarding key drops.
What do I need to bring for the estimate appointment?
Please bring your car, questions that you have, and any insurance information if you are going through insurance (insurance estimate, claim number, adjuster contact information).
Insurance already sent me a check, what now?
That is very normal. Either hold on to that check, or deposit it. We will collect that money from you either when you drop off or pick up the car.
Is my car too old to repair?
Sometimes it is difficult to find parts for older vehicles, and the paint type we use can be different that what is on your car. We will need to see the vehicle in person or have you talk with one of our estimators about the car.
Do you work on commercial vehicles?
Yes, we do! As long as they can fit into our shop doors and/or our paint booth.
Do you have payment plans?
No, we do not do payment plans. All repairs must be paid in full on pickup of vehicle.
Do I need to bring my car in for the estimate?
Yes, to write the most accurate estimate, we need to see your vehicle in person.
Do I need an appointment to get an estimate?
Yes, please schedule an appointment to ensure our estimators are available.
How long does the car repair process take at DeGrazia's Auto Body?
Repair time varies; it can take a few days or longer depending on parts and insurance delays. We never rush repairs to ensure quality.
Does DeGrazia's Auto Body work directly with insurance companies?
Yes, we work directly with all insurance companies to assist with your claim.
Are estimates free and how long do they take?
Estimates are free of charge and typically take about 20 minutes.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends and major holidays.
Does DeGrazia's Auto Body repair Tesla vehicles?
No, we do not repair Tesla models. Please contact your local Tesla dealership for Tesla repairs.
Can I have my car towed to DeGrazia's Auto Body?
Towing is possible but limited due to a small lot. Please call our office to discuss towing options.
What payment methods are accepted?
We accept Apple Pay, credit cards like Visa and Mastercard, and checks. Payment is due in full upon vehicle pickup.
What nearby places can I visit while waiting for my car repair?
Nearby, you can enjoy dining at Jalisco Mexican Restaurant, relax at The Zen of Healing spa, or grab a meal at Apollo’s Pizza.
Are there nearby transit or services that can help me reach DeGrazia's Auto Body?
DeGrazia's is located in Lake City, Seattle, close to residential areas like Origin Apartments and services such as Farmers Insurance - Brett Lundquist to assist your auto insurance needs.
What local community associations is DeGrazia's Auto Body involved with?
DeGrazia's supports local organizations including Alderwood Little League, American Cancer Society, and Wedgwood Car Show.