Business Details
About
Auto Body Shop
DeGrazia's Auto Body provides collision repair and auto painting services to Lake City, WA, and surrounding areas.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
134 reviews
5 stars
123
4 stars2
3 stars2
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to assist with insurance processes and provide clear communication.
Quality of Work
Many reviews noted the high quality of repairs, with cars looking as good as new after service, and customers expressing satisfaction with the craftsmanship.
Timeliness
Several customers appreciated the quick turnaround times for repairs, often noting that their vehicles were completed faster than expected.
Transparency
Feedback indicated that the shop was generally transparent about costs and repair processes, although there were some isolated incidents of miscommunication regarding parts and pricing.
Family Atmosphere
The family-owned nature of the business was frequently mentioned, with customers feeling a personal connection and trust in the service provided.
- HLHoward/Beth LanieOct 22, 20255.0My car was hit by a deer. DeGrazia's replaced a fender and light assembly. They were quick and the car looks great!
- EHEmmy HavenOct 3, 20255.0My car was in an accident, and I had it towed here on recommendation of the dealership before I knew it was beyond fixing. However in spite of not having work done, it has been the best experience I've ever had with a shop period. Both Steve and Anthony were incredibly kind, and spent so much time explaining my options and helping me with the insurance process to make sure I got what my car was worth. Dealing with a totalled car has to be one of the most miserable experiences out there, and between their advice and stellar customer service DeGrazia made it a completely painless experience. While I hope our new car won't need body work anytime soon, we'll be bringing it here if it does, and recommending them to everyone we know.
- ACAdrienne CoxSep 18, 20255.0My car was scraped by a moving van. Entire passenger side had to be repaired and replaced. Everyone at DeGrazia’s was friendly and very professional. Quality of work is amazing. You could not tell it ever was severely damaged. They painted perfectly to blend with the original side. I recommend them without reservation. Highly recommend you having any body work there. Thank you guys!!
- KMKyle MeyerSep 17, 20255.0This place has the best service. Great quick quality work on the vehicle as well. Would %100 reccommend to anyone.
- DDDamian DunnSep 17, 20252.0I was suggested to take my car here for their good work. It’s honestly been nothing but a head ache 50% my insurance and 50% the body shop. Short story a door trim/ plastic that was broke was paid for by insurance and a tire. Neither were ordered. The door plastic should have been replaced when all the work was originally finished from the get go. The tire was supposed to be placed in the back of my car. It’s been over TWO MONTHS since I have picked up my car and I still DO NOT have a tire or door plastic. I keep getting a run around from Steve and everyone and at this point I find is very unprofessional and insulting. A review is the last thing I wanted to come down to I usually try and be decent about things but I will never suggest anyone to take a car here after this whole situation.
Frequently Asked Questions About DeGrazia's Auto Body
Do I need to bring my car in for the estimate?
For us to write the most accurate estimate, yes, we need to see the vehicle in person.
Do I need an appointment for an estimate?
Yes- to be sure our estimators are available, please schedule an appointment with us.
How long does the repair process take?
There are a few factors that go into this. Sometimes it can take a few days, sometimes longer. We never guarantee we can get a vehicle back to a customer as there can be additional findings upon teardown, parts delivery delays, and insurance delays. We never rush a car back to a customer as we want to ensure it is repaired correctly.
Do you work with insurance?
Yes- we work directly with all insurance companies.
Do estimates cost money?
No, estimates are of no cost and take about 20 minutes.
How long until I can get my car in for repairs?
Typically, we can bring you in for repairs 1-2 weeks from the date of estimate. This depends on ordering parts, if we are working with insurance company, and our production schedule in house. We also work with your schedule so if there is a later time that works best for you, we can accommodate.
Do you work on Tesla models?
We do not. Please contact your local Tesla dealership for information on Tesla repair facilities.
Can I get my car towed in?
It depends! We have a very small lot, so we do not allow tow-ins without speaking with our office. Please call us to discuss the process and possibility of having your vehicle towed here or towed by for an estimate.
Do you have a key drop?
No. Please call our office regarding key drops.
What do I need to bring for the estimate appointment?
Please bring your car, questions that you have, and any insurance information if you are going through insurance (insurance estimate, claim number, adjuster contact information).
Insurance already sent me a check, what now?
That is very normal. Either hold on to that check, or deposit it. We will collect that money from you either when you drop off or pick up the car.
Is my car too old to repair?
Sometimes it is difficult to find parts for older vehicles, and the paint type we use can be different that what is on your car. We will need to see the vehicle in person or have you talk with one of our estimators about the car.
Do you work on commercial vehicles?
Yes, we do! As long as they can fit into our shop doors and/or our paint booth.
Do you have payment plans?
No, we do not do payment plans. All repairs must be paid in full on pickup of vehicle.
Do I need to bring my car in for the estimate?
Yes, to write the most accurate estimate, we need to see your vehicle in person.
Do I need an appointment to get an estimate?
Yes, please schedule an appointment to ensure our estimators are available.
How long does the car repair process take at DeGrazia's Auto Body?
Repair time varies; it can take a few days or longer depending on parts and insurance delays. We never rush repairs to ensure quality.
Does DeGrazia's Auto Body work directly with insurance companies?
Yes, we work directly with all insurance companies to assist with your claim.
Are estimates free and how long do they take?
Estimates are free of charge and typically take about 20 minutes.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends and major holidays.
Does DeGrazia's Auto Body repair Tesla vehicles?
No, we do not repair Tesla models. Please contact your local Tesla dealership for Tesla repairs.
Can I have my car towed to DeGrazia's Auto Body?
Towing is possible but limited due to a small lot. Please call our office to discuss towing options.
What payment methods are accepted?
We accept Apple Pay, credit cards like Visa and Mastercard, and checks. Payment is due in full upon vehicle pickup.
What nearby places can I visit while waiting for my car repair?
Nearby, you can enjoy dining at Jalisco Mexican Restaurant, relax at The Zen of Healing spa, or grab a meal at Apollo’s Pizza.
Are there nearby transit or services that can help me reach DeGrazia's Auto Body?
DeGrazia's is located in Lake City, Seattle, close to residential areas like Origin Apartments and services such as Farmers Insurance - Brett Lundquist to assist your auto insurance needs.
What local community associations is DeGrazia's Auto Body involved with?
DeGrazia's supports local organizations including Alderwood Little League, American Cancer Society, and Wedgwood Car Show.