Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Patrick, Terrence, and Chad for their exceptional service.
Cleanliness and Environment
Several reviews mentioned the store's cleanliness issues and the presence of unsavory characters outside, which detracted from the overall experience.
Inconsistency
Customers reported inconsistent service experiences, with some employees being very helpful while others were rude or unhelpful, leading to mixed reviews.
Product Availability
There were complaints about the store not having the necessary parts in stock and issues with order cancellations without notification.