Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Sammamish.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
420 228th Avenue N.E., Sammamish, WA
98074, United States
Hours
Reviews
4.2
265 reviews
5 stars
189
4 stars
25
3 stars
9
2 stars
12
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and efficient during their service.
Service Issues
Several reviews highlighted problems with service quality, including miscommunication about pricing, mistakes during oil changes, and lack of accountability for errors.
Customer Experience
While some customers had positive experiences with quick service and helpful staff, others reported long wait times and poor customer service, leading to frustration.
Pricing Transparency
Customers expressed concerns about unclear pricing practices and unexpected charges, which contributed to dissatisfaction with the service.
- GJGaven JesseJan 5, 20265.0Logan and Cayden were very helpful! The service was quick and they communicated with me throughout it.
- NGNVZ_Swagger (Newt Gaming)Dec 18, 20255.0got a corrective today, Excellent execution, Very professional, Zayn and David and Abdi were very attentive and supporting and listened to me talk for 10 minutes
- JJJayDec 16, 20251.0Tonight I stopped in to get headlight replaced. There was one car being serviced and it was close to closing. Our family has been getting our cars serviced there or issaquah location for many years. I would take my car in when it wasn’t busy to have my bulbs replaced when needed. I bring my own bulbs due to the specific bulbs needed for my car. In the past, both Sammamish and issaquah have replaced the bulb without a charge…assuming because they can see in the system I’m a regular customer. I would give the technician a tip. Tonight I was told by Logan (tech) they won’t do that so I asked how much they would charge. Logan asked the manager. He told me $5 or $7. So we proceed. It took 5 minutes tops to replace the bulb. When I was checking out Logan told me my total was $28. Of course, I was shocked and asked why he told me $5 or $7 and expressed that had he told me $28 I would not have proceeded with having them do the replacement. After consulting with the manager, he told me he made a mistake but the charge stands. I asked to speak with the manager directly. When she came over, she told me the charge stands at $28 and if I didn’t want to pay it, they would remove the bulb and give it back to me. So that’s how it concluded. They undid the work after they had already completed replacing the bulb. The bulb (which is expensive) was returned to me wrapped in a soiled paper towel. Her (manager)tone was phony politeness/passive aggressive. Logan and the other technicians appeared to be nervous around her and embarrassed. I will never give that location my business again.
- MMMichael MacInnesDec 13, 20255.0Friendly professional staff that are extremely efficient. Great job guys!
- JRJordan RourkeNov 25, 20252.0Oil change went totally fine, techs were respectful and professional. Besides that, I asked how much it would cost before the oil change, they told me $130 for everything. Oil change was complete, and I was handed a $200 bill by the same tech that told me it was going to be $130. I asked him what happened, and he said “there is an extra charge for vehicles that take over 5 quarts of oil. My truck takes 12 quarts. He should’ve easily known my diesel truck was double that. But it also would’ve been really nice to know the oil change was going to be an extra 70 bucks before the work was already done. That’s a tough spot to be put in with a line behind you. Never going back now unless something is resolved.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Sammamish offer?
Valvoline Instant Oil Change offers preventive maintenance including 15-minute, stay-in-your-car oil changes and a range of other vehicle maintenance solutions for various vehicle types.
What are the operating hours for Valvoline Instant Oil Change in Sammamish?
The business is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 8:00 AM to 4:00 PM.
Does Valvoline Instant Oil Change in Sammamish require appointments for oil changes or other services?
No, appointments are not required; customers can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change in Sammamish?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Sammamish?
It is located at 420 228th Avenue N.E., Sammamish, WA 98074, United States.
Is Valvoline Instant Oil Change in Sammamish open on major holidays?
The location is closed on major holidays such as November 27, 2025, and December 25, 2025.
Are there any nearby restaurants where I can grab a bite before or after my visit to Valvoline Instant Oil Change?
Yes, nearby restaurants include Taco Time NW, Domino's Pizza, Rancho Grande Mexican Restaurant, KFC, and Taco Bell, providing various dining options.
What nearby shops or services can I visit near Valvoline Instant Oil Change in Sammamish?
You can visit nearby stores like Petco for pet supplies, Ambizz Flair for fashion, Trader Joe's for groceries, and financial services such as Bank of America Financial Center and H&R Block.
Are there medical or wellness services close to Valvoline Instant Oil Change in Sammamish?
Yes, nearby you can find Plateau Foot & Ankle Clinic, Precision Chiropractic & Massage, Indigo Urgent Care, Sammamish Orthodontics, Sammamish Endodontics, and Sammamish Pediatric Dentistry.
Does Valvoline Instant Oil Change have an online presence where I can find more information or contact them?
Yes, more information is available on their website: https://store.vioc.com/wa/sammamish/420-228th-avenue-n-e and on social media including Facebook, Instagram (@valvolineinstantoilchange), and Yelp.