Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Richland.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
25 Columbia Point Drive, Richland, WA
99352, United States
Hours
Reviews
4.5
603 reviews
5 stars
464
4 stars
70
3 stars
19
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and professional, providing excellent customer service.
Efficiency
Many customers praised the quick and efficient service, often highlighting minimal wait times.
Communication
Employees effectively communicate the services performed and provide clear explanations without being pushy.
Quality of Service
Overall, customers reported high satisfaction with the quality of service, although there were some isolated complaints regarding specific issues.
Pricing Concerns
While many found the service to be worth the price, some customers expressed concerns about rising costs and pricing transparency.
- TVTanya Vanham2 days ago5.0Brandon was great! The whole team treated us with respect and kindness. They were fast and provided us with important information. I will definitely recommend this location to others.
- TMTammy McCool5 days ago5.0Customer Service is top notch.
- RBRebekah Bodine6 days ago5.0The associate was very thorough in telling me what services my car might need, what those services would do, and how often my car's manufacturer recommends those services be done. The team was also very fast and efficient; I had my two year old in the back seat, who usually gets antsy when the car is stopped for too long, but she barely had time to complain. (It helped that she got to look out the window at all the equipment and the other cars. She does love cars.)
- OCOscar CalderonNov 3, 20255.0Exclente servicio, un precio justo. Es muy recomendable.
- DCDianne CutterOct 17, 20255.0Best shop for an oil change in the Tri Cities 😀
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Richland, WA?
It is located at 25 Columbia Point Drive, Richland, WA 99352, USA.
What are the operating hours of Valvoline Instant Oil Change?
They are open Monday to Friday from 7:30 AM to 7:30 PM, Saturday from 7:30 AM to 7:00 PM, and Sunday from 7:30 AM to 5:30 PM. They are closed on Thanksgiving and Christmas 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required; customers can walk in for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long has Valvoline Instant Oil Change been serving the Richland community?
They have been serving since January 26, 2016, with the Valvoline brand having nearly 40 years of experience in vehicle maintenance.
Are there nearby dining options close to Valvoline Instant Oil Change?
Yes, nearby dining options include Applebee's Grill + Bar, Jack in the Box, and Leonardi's Pizza Co, making it convenient to grab a meal before or after your vehicle service.
What medical facilities are near Valvoline Instant Oil Change for emergencies or urgent care?
Health First Urgent Care and Tri-City Orthodontics are nearby, providing medical and dental services if needed around your visit.
Are there any convenient stores or supermarkets near Valvoline Instant Oil Change?
Yes, WinCo supermarket and Dollar Tree discount store are nearby, which can be convenient for shopping during your visit.
Can customers find other automotive services near Valvoline Instant Oil Change?
Yes, Oil Can Henrys, another oil change station and automotive repair shop, is nearby for additional vehicle services.