Business Details
About
Tire ShopAuto Repair Shop
Richland Tire Factory provides car, truck, SUV, agricultural, and commercial tires to the Richland, WA area.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.6
208 reviews
5 stars
169
4 stars
14
3 stars
10
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to help and provide quick service.
Quality of Work
While most reviews noted good quality service, there were several complaints about improper repairs and lack of thoroughness in diagnostics.
Honesty and Integrity
Several customers appreciated the honest assessments and transparency regarding pricing and necessary repairs, contrasting with experiences at other shops.
Speed of Service
Customers frequently mentioned quick turnaround times for services, often completing tasks faster than expected.
Mixed Experiences
Some customers reported negative experiences, particularly regarding service quality and communication, indicating inconsistency in performance.
- MNMatt NavarroDec 21, 20255.0It was my first time using their services to remove a nail in the tire. Upon further inspection, they found the control arm going bad, which 2 other tire shops missed. Thank you!
- SHSteve HefferanDec 2, 20255.0I have been a customer of this location for a couple if years now. Josh and his team have been consistently exceeding my families' expectations in service. Thoroughly solved many difficult issues of the years. If you want good, old fashioned business ethics and a high degree of professionalism, go see Josh he will take good care of any vehicle needs you may have.
- PPPatrick PetryNov 24, 20255.0Tire Factory Richland is a gem among the car service businesses in the Tri-Cities. I was able to schedule an oil change ONLINE the night before my appointment and was welcomed with popcorn and hot coffee in a well kept lobby and waited only 1/2 hour for both the service and inspection. I highly recommend their honest, fast, friendly service to anyone in town. Thanks all!
- CFCatherine FrumOct 31, 20255.0Super awesome shop. They were able to quickly do a last minute diagnostic on my rig before heading out of town. Highly recommend, will be back.
- JTJennifer ToebeOct 9, 20255.0Today was my first time having service done at Richland Tire Factory. I needed an alignment done and they had the soonest availability out of all the places I contacted. I waited in their lobby and they were done in less than an hour. They had good customer service, communication, and documentation of the service completed.
Frequently Asked Questions About Richland Tire Factory
Where is Richland Tire Factory located?
Richland Tire Factory is located at 2761 Duportail St., Richland, WA 99352, United States.
What types of tires does Richland Tire Factory provide?
Richland Tire Factory provides tires for cars, trucks, SUVs, agricultural vehicles, and commercial vehicles.
What are the hours of operation for Richland Tire Factory?
Richland Tire Factory is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Does Richland Tire Factory have wheelchair accessible facilities?
Yes, Richland Tire Factory has a wheelchair accessible entrance, parking, and restrooms.
What payment methods are accepted at Richland Tire Factory?
They accept credit cards, debit cards, and checks, but do not accept mobile NFC payments or cash only.
Does Richland Tire Factory offer vehicle services other than tire sales?
Yes, they have mechanics on-site and provide oil changes along with their tire services.
Is it necessary to make an appointment before visiting Richland Tire Factory?
No, Richland Tire Factory does not require appointments for their services.
What nearby dining options are available close to Richland Tire Factory?
Nearby dining options include Sake Express Sushi & Teriyaki, Subway, KFC, A&W Restaurants, Dickey's Barbecue Pit, Fujiyama Japanese Steak House & Bar, Big Deal Burger, Kabob House, MOD Pizza, and Panera Bread, which customers might enjoy before or after their visit.
Are there any automotive-related businesses near Richland Tire Factory?
Yes, nearby automotive-related businesses include Tire Factory of Richland and Spanky's Car Wash, which might be helpful for additional vehicle care needs.
What medical or health services are located near Richland Tire Factory?
Nearby health services include Queensgate Family Chiropractic, Kadlec ExpressCare emergency room, Rise Up Nutrition health food store, Complete Nutrition weight loss center, Bright Now Dental, and Walmart Pharmacy which offer a variety of health and wellness services for customers in the area.