Jiffy Lube

4.7
892 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RICHLAND. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
421 Williams Blvd, Richland, WA
99352, United States

Hours

Reviews

4.7
892 reviews
5 stars
761
4 stars
62
3 stars
15
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the fast, efficient, and thorough service provided by the staff.

Staff Friendliness

Many reviews highlighted the friendly and professional demeanor of the employees, contributing to a positive customer experience.

Honesty and Transparency

Several customers appreciated the honest assessments of their vehicle needs, with no pressure to upsell unnecessary services.

Teamwork

The staff demonstrated strong teamwork, especially during busy times, ensuring quick service without compromising quality.

Customer Loyalty

Numerous customers expressed their intention to return, citing consistent positive experiences over multiple visits.
  • JS
    Jessi Smith
    6 days ago
    5.0
    I had a great experience. Landon was awesome
  • DS
    DaNeill Scherer
    6 days ago
    4.0
    Just had my oil change done here and it was super fast and everyone was really friendly. The only reason I am giving 4 stars instead of 5 is that they were out of the full synthetic oil I usually get. Other than that, great service and an easy experience all around!
  • JH
    John Hulick
    Nov 11, 2025
    5.0
    Fast courteous service. Didn’t try to sell unnecessary services.
  • SL
    Simon Lee
    Nov 3, 2025
    5.0
    Quick, quality work. Very friendly and helpful workers. Would return.
  • PB
    Paul Bredt
    Oct 14, 2025
    2.0
    I gave two stars, because I assume they did a good job changing the oil. They said they weren’t able to lift my car to rotate the tires.Their check said the cabin air filter was clean. Clearly that’s not from the photo I just posted. They said the engine air filter was OK, but then they sent me an email saying I needed to come back to have them change it. I checked it and found that they didn’t put the housing back on properly. I watched them fumbling around with somebody car try to get the oil cap off, so I sure hope they didn’t fumble around with mine, but it sure looks like they had issues. I’ve been going to this place for a long time and now I definitely need to find another.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service