Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Richland, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Richland location today.
Location
Hours
Reviews
4.4
186 reviews
5 stars
142
4 stars
14
3 stars
7
2 stars
3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Lucas and Allison for their exceptional service.
Efficiency
Customers frequently noted the quick and easy rental process, with many reporting fast pickup and drop-off experiences.
Vehicle Condition
While most vehicles were reported as clean and in good condition, some customers experienced issues with cleanliness and maintenance upon pickup.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including receiving a different car than reserved or no car being available at all.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding unexpected charges and poor handling of damage claims.
- LWLauren WalkerOct 31, 20255.0I got a rental from this branch, and I must say. They are clean, efficient and professional. Lucas set me up in awesome rental! Sharp team!
- NLNeal LassilaOct 7, 20255.0Excellent customer service from the Enterprise staff in Richaland.
- SMScott MattichSep 19, 20255.0Best rental car experience I've ever had. Lucas was awesome, answered all my questions thoroughly and with professionalism. Get that man a raise! Would come here again if I needed to rent a vehicle in the future
- SDSterling DeatonSep 13, 20255.0Fast easy and friendly service, make reservations first!
- NSNicole SchoesslerSep 5, 20255.0I rented a car here in Richland while my own vehicle was being repaired, and the experience was fantastic from start to finish. The staff was friendly, efficient, and made the whole process stress-free during a time when I really needed reliable transportation. The car was clean, comfortable, and in great condition. Pickup was quick and easy, and drop-off was just as smooth. I really appreciated the clear pricing with no hidden surprises. Overall, I had a very positive experience and would definitely recommend this location to anyone in the Richland area needing a rental, whether for travel or while their own car is being worked on.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Richland, WA?
Enterprise Rent-A-Car in Richland offers a wide range of vehicles including cars, vans, luxury cars, and trucks to fit various needs.
What are the operating hours of Enterprise Rent-A-Car in Richland?
The Enterprise Rent-A-Car location in Richland is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I reserve a rental car online for the Richland Enterprise location?
Yes, you can reserve a rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/wa/richland-4562.html
What payment methods does Enterprise Rent-A-Car in Richland accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, they offer great weekend rates and discounts for active military members. You can check their weekend specials at https://www.enterprise.com/en/car-rental/deals/weekend-specials.html
Where is Enterprise Rent-A-Car located in Richland?
Enterprise Rent-A-Car is located at 1007 Lee Blvd, Richland, WA 99352, United States.
Is Enterprise Rent-A-Car in Richland owned by a woman?
Yes, the Richland Enterprise Rent-A-Car location is women-owned.
What nearby dining options are available around Enterprise Rent-A-Car in Richland?
Nearby dining options include Atomic Ale Brewpub and Eatery for casual pub fare, Apollo Fine Greek Cuisine for Mediterranean dishes, and Chapala Express for quick Mexican food. These are great places to visit before or after picking up your rental car.
Are there fitness or recreational facilities near Enterprise Rent-A-Car in Richland?
Yes, Crossfit Richland, a local gym and sports venue, is nearby. It can be a convenient stop if you want to work out before heading out on your trip with a rental vehicle.
What services are available near Enterprise Rent-A-Car for automotive needs?
Perfection Tire, an automotive repair shop, is located nearby and can assist with tire and other vehicle repairs if needed during your rental period.