Enterprise Rent-A-Car

4.4
191 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1007 Lee Blvd, Richland, WA
99352, United States
(509) 943-4264
https://www.enterprise.com/en/car-rental/locations/us/wa/richland-4562.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Richland, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Richland location today.

Location

Enterprise Rent-A-Car
1007 Lee Blvd, Richland, WA
99352, United States

Hours

Reviews

4.4
191 reviews
5 stars
147
4 stars
14
3 stars
7
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at the Richland location are consistently praised for being friendly, helpful, and professional, providing excellent customer service.

Vehicle Condition

While many customers appreciated the cleanliness and condition of the vehicles, some reported issues with cleanliness and readiness upon pickup.

Reservation Issues

Several customers experienced problems with vehicle availability, including not receiving the car they reserved or being offered a different vehicle upon arrival.

Quick Service

Many reviews highlight the quick and efficient rental process, with customers noting easy pickup and drop-off experiences.

Mixed Experiences

While many customers had positive experiences, there are notable complaints regarding unexpected charges and poor handling of issues, indicating inconsistency in service.
  • NP
    Nathan Phelps
    Dec 17, 2025
    5.0
    Team was extremely friendly and helpful. Thank you enterprise.
  • CG
    Cassidi Gaul
    Dec 11, 2025
    5.0
    My home Enterprise branch is Richland WA on Lee Blvd. Enterprise has always been courteous and professional. They know how to take care of their customers. Even when I had an enterprise vehicle break down they had it towed and I received another car in Meridian ID and was back on my way to Richland. They went above and beyond to make it right. When I rent a car Enterprise will be my first choice!
  • RY
    Robert Young
    Nov 29, 2025
    5.0
    Great staff - professional and courteous. Pleased with the whole experience and will go through this branch whenever we need to rent a car.
  • TR
    Timothy Rykiel
    Nov 22, 2025
    5.0
    Staff members were informative and helpful. Making the entire experience for a new customer exceptional. They take care of you in a very minimal way which I appreciate.
  • LW
    Lauren Walker
    Oct 31, 2025
    5.0
    I got a rental from this branch, and I must say. They are clean, efficient and professional. Lucas set me up in awesome rental! Sharp team!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Richland, WA?

Enterprise Rent-A-Car in Richland offers a wide range of vehicles including cars, vans, luxury cars, and trucks to fit various needs.

What are the operating hours of Enterprise Rent-A-Car in Richland?

The Enterprise Rent-A-Car location in Richland is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.