AutoZone Auto Parts

4.3
433 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone George Washington in Richland, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richland, WA or call us at (509) 946-6372.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1701 George Washington, Richland, WA
99354, United States

Hours

Reviews

4.3
433 reviews
5 stars
251
4 stars
106
3 stars
38
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

There were mixed reviews regarding product availability, with some customers finding what they needed while others reported items being out of stock or not ordered.

Store Experience

The cleanliness and organization of the store received positive feedback, but some customers noted a lack of greeting or assistance upon entering.

Pricing

Customers found prices to be fair, but some expressed concerns about higher costs compared to competitors.

Staff Knowledge

While many employees were noted for their expertise, there were instances of less knowledgeable staff causing frustration for customers.
  • CM
    Catherine McDaid
    Jan 2, 2026
    5.0
    I stopped in today to AutoZone during the rain cold freezing weather to get new windshield wipers cuz I couldn't see a thing and I was blessed to have been helped by a clerk named Manuel. He was awesome he went out of his way to go out to my car to make sure I was getting the right windshield wipers and then after I paid for them, he went out and put them on for me! That's so awesome I can't tell you how many times I've struggled with windshield wipers on my own trying to figure out which way to go and which way they went! He really knew his stuff and he did great I so appreciate you Manuel, thank you AutoZone!
  • AC
    Ana Corral
    Dec 19, 2025
    5.0
    Very knowledgeable staff, friendly and helpful.
  • KM
    Kristen Marshel
    Dec 14, 2025
    5.0
    Went in to have my battery checked. It was only 1 1/2 years old but seemed like it wasn’t starting. Had Crystal help me out. She was awesome! She looked up my previous battery and verified within warranty and replaced in my car. It was the easiest experience and she was very kind and knowledgeable.
  • SS
    Shelbi
    Nov 23, 2025
    5.0
    Thank you to Josh who came out and used the jump box to give my car a jump when I couldn’t get a hold of anyone to come help me. What great customer service!
  • KC
    Kathryn Clark
    Sep 5, 2025
    5.0
    Fabulous service from Robert at AutoZone in Richland. This was my first experience buying anything for my car…I am an elderly widow. Robert was very patient and helped me find the right battery for my Subaru. He even installed it for me. It was much less expensive than what the Subaru dealer said they’d charge. And, thanks to Robert, I’m now a fan!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Richland, WA?

AutoZone Auto Parts in Richland, WA operates Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Richland?

It is located at 1701 George Washington, Richland, WA 99354, USA.