AutoZone Auto Parts

4.2
428 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone George Washington in Richland, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richland, WA or call us at (509) 946-6372.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1701 George Washington, Richland, WA
99354, United States

Hours

Reviews

4.2
428 reviews
5 stars
246
4 stars
106
3 stars
38
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers expressed frustration with inconsistent stock levels, noting that sometimes items were unavailable or orders were mishandled.

Store Environment

The store was generally described as clean and organized, although some customers noted a lack of greeting or proactive assistance upon entry.

Pricing

While some customers found prices fair, others felt certain items were overpriced compared to competitors.

Mixed Experiences

Feedback varied widely, with some customers having excellent experiences while others reported poor service or unhelpful staff.
  • LC
    Leah Collinge
    Sep 11, 2025
    5.0
    Love autozone!
  • KC
    Kathryn Clark
    Sep 5, 2025
    5.0
    Fabulous service from Robert at AutoZone in Richland. This was my first experience buying anything for my car…I am an elderly widow. Robert was very patient and helped me find the right battery for my Subaru. He even installed it for me. It was much less expensive than what the Subaru dealer said they’d charge. And, thanks to Robert, I’m now a fan!
  • SL
    Stephanie Lopez
    Aug 21, 2025
    5.0
    Went to autozone today and Manuel D, was patient with us and explained our engine testing results. He’s bilingual so it helped for my husband to be able to ask questions!
  • TC
    Tanya Carroll
    Jul 29, 2025
    5.0
    I would like to share my experience with Josh and his manager and the rest of the staff at AutoZone in Richland washington! I came in after spending thousands on my vehicle with broken valve springs and other things the day before. Picked up my truck yesterday and went to start it today and the battery was dead. I came to AutoZone where Josh promptly assisted in removing the old battery and putting in a new one. We had to use multiple testing devices to find out that the new battery that was put in was actually bad and instead of just thinking it was something other than the battery and sending me on my way, they spent time and energy to make sure and test everything. After replacing the battery, it started right up! Josh took about an hour out of his day to do this and go the extra mile for a customer. I am super impressed with this store, as they are always helpful in this way and they always have what I need!
  • RT
    R Thrower
    Jul 24, 2025
    1.0
    Try being courteous to ALL customers. It's not that hard to do.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Richland, WA?

AutoZone Auto Parts in Richland, WA operates Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Richland?

It is located at 1701 George Washington, Richland, WA 99354, USA.