Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone George Washington in Richland, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richland, WA or call us at (509) 946-6372.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
428 reviews
5 stars
246
4 stars
106
3 stars
38
2 stars
11
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers expressed frustration with inconsistent stock levels, noting that sometimes items were unavailable or orders were mishandled.
Store Environment
The store was generally described as clean and organized, although some customers noted a lack of greeting or proactive assistance upon entry.
Pricing
While some customers found prices fair, others felt certain items were overpriced compared to competitors.
Mixed Experiences
Feedback varied widely, with some customers having excellent experiences while others reported poor service or unhelpful staff.
- LCLeah CollingeSep 11, 20255.0Love autozone!
- KCKathryn ClarkSep 5, 20255.0Fabulous service from Robert at AutoZone in Richland. This was my first experience buying anything for my car…I am an elderly widow. Robert was very patient and helped me find the right battery for my Subaru. He even installed it for me. It was much less expensive than what the Subaru dealer said they’d charge. And, thanks to Robert, I’m now a fan!
- SLStephanie LopezAug 21, 20255.0Went to autozone today and Manuel D, was patient with us and explained our engine testing results. He’s bilingual so it helped for my husband to be able to ask questions!
- TCTanya CarrollJul 29, 20255.0I would like to share my experience with Josh and his manager and the rest of the staff at AutoZone in Richland washington! I came in after spending thousands on my vehicle with broken valve springs and other things the day before. Picked up my truck yesterday and went to start it today and the battery was dead. I came to AutoZone where Josh promptly assisted in removing the old battery and putting in a new one. We had to use multiple testing devices to find out that the new battery that was put in was actually bad and instead of just thinking it was something other than the battery and sending me on my way, they spent time and energy to make sure and test everything. After replacing the battery, it started right up! Josh took about an hour out of his day to do this and go the extra mile for a customer. I am super impressed with this store, as they are always helpful in this way and they always have what I need!
- RTR ThrowerJul 24, 20251.0Try being courteous to ALL customers. It's not that hard to do.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Richland, WA?
AutoZone Auto Parts in Richland, WA operates Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Richland?
It is located at 1701 George Washington, Richland, WA 99354, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands can I find at AutoZone Auto Parts in Richland?
Available brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer pickup or delivery services?
Yes, they offer in-store pickup and same-day delivery services, along with curbside pickup options.
How can I contact AutoZone Auto Parts customer service in Richland?
You can call them at (509) 946-6372 or email customer.service@autozone.com.
Are there any nearby restaurants where I can eat before or after visiting AutoZone?
Yes, Carl's Jr., Shari's Cafe and Pies, Starbucks, and Westside Pizza are nearby dining options where you can grab a meal or coffee.
Can I visit a gym near AutoZone Auto Parts in Richland?
Yes, Planet Fitness and Club 24 North Richland gyms are close by, ideal if you want to work out before or after your visit.
Are there nearby stores for additional shopping close to AutoZone Auto Parts?
Big Lots and Office Depot - Richland 2766 are nearby stores where you can shop for discount items and office supplies respectively.
What categories of services and stores are near AutoZone Auto Parts to support my visit?
Nearby you will find mobile phone stores like Richland TMobile Store, electronics repair at Ez Fix Cellphone Repair, and a variety of other services including printing at The UPS Store and beauty services at HairMasters.