Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
186 reviews
5 stars
112
4 stars
18
3 stars
3
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported rude and unprofessional behavior.
Appointment Management
Frequent complaints about poor appointment management, including long wait times and lack of communication regarding delays.
Pricing Transparency
Customers expressed frustration over unexpected charges and upselling tactics, indicating a lack of transparency in pricing.
Quality of Work
While some customers reported satisfactory service, others experienced issues with repairs and maintenance, leading to safety concerns.
- MMMelanieDec 29, 20251.0All around terrible experience. Purchased January 2025 - never even offered any roadside hazard warranty. Took forever to install at the time, but opted to not review because I don’t like giving bad reviews. To top it off, back when they installed in Jan 2025, they did not put the new tires on the rear axels of the vehicle even tho that is common practice. I told them that I’m not a mechanic or tire installer and know that basic fact. Wrote Goodyear off, said i would only go to Costco or discount tire/LesSchwab in the future. Fast forward nearly January 2026, those same tires are messed up. Sidewall problems. Called Goodyear about any warranty, just told I’m out of luck because no warranty since I didn’t buy xyz (that I was never offered by the way). My own mechanic was shocked since they said most warranties last 1-2 years even with sidewalk damage or pot hole problems. Do not do business with Goodyear. Go to Costco or Les Schwab. Goodyear Renton is not professional. They don’t even offer you the products or warranties they claim to offer, they don’t install the tires on the right axel, and they don’t even turn your tire light off after install (again - this is basic stuff!).
- JJJarine JohnsonDec 6, 20251.0Made an 11am appointment and went to a Mexican restaurant to pass time (heavy emphasis on the passing time). Would have been nice if the guy at the front desk would have been respectful of our time by letting us know they were running behind (we showed up five minutes early to be respectful of their time). Showed up an hour later to the guy at the desk saying "yeah.. we haven't pulled it in yet" I told him "how long will it be? Our appointment was at 11" For his answer to be "we're still trying to catch up" .... didn't even give me a straight forward answer. Left without an oil change. Try another place if you want your time valued. I would have spent my Saturday morning at an actual brunch spot. I watched them pull another car in as I was walking up in hopes our vehicle was done. How behind can you be with appointments? Respect the people that schedule ahead. I'm sure they would have gotten it done sooner if I would have SAT IN.
- DPDavid PanaggioNov 25, 20255.0Want to take the opportunity to thank Jessie and his team for helping us secure a tire for our rental vehicle. They went over and above in understanding what our needs were and not to sell us something we didn't need. Visit these folks. I don't think you will be disappointed.
- MMMattNov 17, 20255.0George and the store manager Jesse Gilliland are top notch. Super knowledgeable. Especially with odd tire sizes. I was actually referred by another tire company to go see them. Best prices. Quickest turnaround. I will definitely be using this store as long as I’m in the area.
- TMTim MotleyAug 25, 20251.0Would never buy tires here again. One of the four has had a slow leak that they are not capable of fixing, despite me bringing it back 3X. They refuse to replace the tire, despite the fact that I initially purchased the additional road hazard warranty. You learn the true nature of a business when things go wrong, and this place is to be avoided. UPDATE: since they finally replied, I took them up on the offer to call in and discuss the situation. After being on hold for over 20m, I came to realize its just another way Goodyear to waste my time. HORRIBLE CUSTOMER SERVICE!! I highly recommend anyone that can, go to Les Schwab Tires for any tire purchases. They actually are responsive, professional and stand behind their products, none of which applies to Goodyear.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service in Renton offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 7:30 AM to 5:30 PM and closed on Sundays. Some holiday hours vary, with openings from 8:00 AM to 5:00 PM on select holidays.
Does Goodyear Auto Service offer pickup or delivery options?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What should I expect when visiting Goodyear Auto Service in Renton?
Expect full-service tire and automotive repairs with professional mechanics, available restrooms, and accessible facilities.
What nearby automotive repair shops are close to Goodyear Auto Service?
Nearby automotive repair shops include Renton Transmissions, Greg's Japanese Auto, Lifetime Muffler Brake & Radiator, North Westy, Renton Transmission, E-Hybrid Auto Repair and Quick Lube, The Garage In Renton, and Castrol 11 Minute Oil Change. Customers can compare services or find alternatives close by.
What dining options are available near Goodyear Auto Service for customers waiting or after their service?
Nearby dining options include Cafe Sabah (Turkish cuisine), Pho Hien Trang (Vietnamese), Casa Durango (Tex-Mex), Red Bamboo (Chinese), La Chiquita Tienda (Latin American), Pickled Onion (pub and bar), Amante Pizza & Pasta, and Yummy Garden (Chinese). Customers can enjoy a meal while their car is serviced.
Are there any nearby businesses where I can handle other errands during my visit to Goodyear Auto Service?
Yes, nearby you can visit Peoples Insurance for insurance needs, Sunset Square Cleaners for laundry and alterations, Happy Paws Salon Canino for pet grooming, Infinity Wireless for electronics, DJ's Sportscards for hobby supplies, and R & R Rentals for tool and machine rentals.