Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
183 reviews
5 stars
111
4 stars
18
3 stars
3
2 stars
9
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication.
Service Quality
Several customers experienced issues with service quality, including upselling unnecessary services, long wait times, and mistakes in repairs.
Management Issues
Multiple reviews highlighted problems with management, including unprofessional behavior and lack of accountability for mistakes.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing overcharges and unexpected costs for services.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences with specific staff members who provided excellent service and support.
- MMMattNov 17, 20255.0George and the store manager Jesse Gilliland are top notch. Super knowledgeable. Especially with odd tire sizes. I was actually referred by another tire company to go see them. Best prices. Quickest turnaround. I will definitely be using this store as long as I’m in the area.
- TMTim MotleyAug 25, 20251.0Would never buy tires here again. One of the four has had a slow leak that they are not capable of fixing, despite me bringing it back 3X. They refuse to replace the tire, despite the fact that I initially purchased the additional road hazard warranty. You learn the true nature of a business when things go wrong, and this place is to be avoided. UPDATE: since they finally replied, I took them up on the offer to call in and discuss the situation. After being on hold for over 20m, I came to realize its just another way Goodyear to waste my time. HORRIBLE CUSTOMER SERVICE!! I highly recommend anyone that can, go to Les Schwab Tires for any tire purchases. They actually are responsive, professional and stand behind their products, none of which applies to Goodyear.
- MMMichaelAug 21, 20255.0We have a vehicle that needed some attention to the rear brakes. We were on a flexible timeline and we had to wait about seven days for the parts to come in and installed. Considering the situation, the team members are Goodyear continued to make calls to us to give us any updates as for as what parts came in or what was done so far. We really appreciated their consistent contact and getting our vehicle going. Thank you Goodyear for making our vehicle road safe!
- JJJamesAug 14, 20251.0I came to submit my tire there was a nail, when they took off my tire they made a big hole in the side ! And signs to me that I have to buy a new tire from them now ! I refused because they damaged my tire ! I don't recommend anyone to come here.
- AZandy ZardJul 12, 20251.0Terrible place do not take your cars there. I repeat do not take your cars there . There’s one employee that instead of helping you he’s against you. He’s making decisions for you. he should be a psychic. He’s a white old chunky dude all he does is smoking cigarettes outside of the shop that store stinks🤮🤮🤮 terrible customer service that’s why I stopped going there years ago. I repeat terrible customer service. They are very rude.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service in Renton offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 7:30 AM to 5:30 PM and closed on Sundays. Some holiday hours vary, with openings from 8:00 AM to 5:00 PM on select holidays.
Does Goodyear Auto Service offer pickup or delivery options?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What should I expect when visiting Goodyear Auto Service in Renton?
Expect full-service tire and automotive repairs with professional mechanics, available restrooms, and accessible facilities.
What nearby automotive repair shops are close to Goodyear Auto Service?
Nearby automotive repair shops include Renton Transmissions, Greg's Japanese Auto, Lifetime Muffler Brake & Radiator, North Westy, Renton Transmission, E-Hybrid Auto Repair and Quick Lube, The Garage In Renton, and Castrol 11 Minute Oil Change. Customers can compare services or find alternatives close by.
What dining options are available near Goodyear Auto Service for customers waiting or after their service?
Nearby dining options include Cafe Sabah (Turkish cuisine), Pho Hien Trang (Vietnamese), Casa Durango (Tex-Mex), Red Bamboo (Chinese), La Chiquita Tienda (Latin American), Pickled Onion (pub and bar), Amante Pizza & Pasta, and Yummy Garden (Chinese). Customers can enjoy a meal while their car is serviced.
Are there any nearby businesses where I can handle other errands during my visit to Goodyear Auto Service?
Yes, nearby you can visit Peoples Insurance for insurance needs, Sunset Square Cleaners for laundry and alterations, Happy Paws Salon Canino for pet grooming, Infinity Wireless for electronics, DJ's Sportscards for hobby supplies, and R & R Rentals for tool and machine rentals.