Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Renton, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Southwest Grady Way location today.
Location
Hours
Reviews
4.1
693 reviews
5 stars
438
4 stars
103
3 stars
35
2 stars
30
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were significant complaints about rude service and long wait times.
Vehicle Quality
Several reviews highlighted issues with the cleanliness and condition of the rental cars, including reports of dirty vehicles and mechanical problems.
Efficiency
Customers experienced delays during both pick-up and drop-off, often due to understaffing, leading to frustration.
Reservation Issues
There were multiple instances of customers receiving different vehicles than what was reserved, causing dissatisfaction.
- MMMon Mi3 days ago5.0Great experience. From the guy that picked me up from my car dealership to the front desk lady, the one giving me the car and the lady that just called me to check how my experience was....(Marla?) all of them very friendly and professional guys. I would recommend this location 100%. Oh one more thing. The car had 40k miles but it was SPOTLESS. Every single corner of the car was...cleaned.
- MTMichael ThompsonDec 31, 20255.0Staff were helpful and courteous. Car was exactly what was needed. Clean and in good working order.
- ABAngela BartshDec 31, 20251.0Terrible customer service! The vehicle I reserved was not there and I had to wait two hours before another vehicle became available. This is after flying from Fargo to Washington.
- XJXiomara Vanessa Canales JuarezDec 29, 20251.0Worse service experience at Grady way location. We rent from enterprise all the time mostly in Seattle and Kirkland. 95% of the time we use the debit card/ business. The employee didn't allow us to rent at this location, she said credit card is required. The truck is too expensive she said.
- SBStevie BricksDec 24, 20251.0Abysmal service provided by soulless people who accused me of being a liar. Literally ruined my Christmas. I will never spend a dime at Enterprise again. UPDATE: Statement still stands. Your staff was rude, condescending and abhorrent. Please don't attempt to resolve this after the damage has already been done. Re-train your staff on how to properly speak to customers.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Renton, WA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Renton?
The branch is located at 1110 SW Grady Way, Renton, WA 98057.
What are the operating hours of Enterprise Rent-A-Car in Renton?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Renton?
You can reserve your rental car online through their reservation website at https://www.enterprise.com/en/car-rental-locations/us/wa/renton-sw-grady-way-4516.html.
What payment options are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Renton offer special deals or discounts?
Yes, they offer great weekend rates which can be booked online.
Is there an option for airport pick-up at this Enterprise Rent-A-Car location?
Yes, the Renton Southwest Grady Way branch provides airport pick-up service for customer convenience.
What nearby places can I visit after picking up a rental car at Enterprise Rent-A-Car?
After renting a car, you might want to visit Bean Juice Java, a nearby coffee shop and cafe, or Extended Stay America - Seattle - Renton if you need accommodation.
Are there any nearby hotels close to Enterprise Rent-A-Car for visitors looking to stay overnight?
Yes, Extended Stay America - Seattle - Renton is a nearby hotel providing convenient lodging options near the rental location.
Can Enterprise Rent-A-Car customers use nearby public services like transportation or fueling stations?
Yes, nearby there is a Shell gas station for fueling needs and Apex Maritime Co. for freight and cargo services, which may assist travelers using rental vehicles.