Valvoline Instant Oil Change

Reviews

• OC

  Olympus Concierge

  4 days ago
  1.0
  I went in for a much needed oil change on my 2021 Mitsubishi Mirage. I explained beforehand that I would like the fluids topped off or replaced if they were low. They agreed that they would take care of it. They recommended that I get my automatic transmission fluid replaced because it was really old so I thought they know better than I do. $312 later after I find out that they never did what I had asked them to do. On the invoice it said that the window washer fluid, and coolant levels were ok. That was not the case. The fluid reservoirs were still very low and never refilled like I asked them to do. Yesterday I talked to a technician at the Redmond location who then transferred me to what I think was their customer complaint line. I was told I would get a call back yesterday and they never followed up and called back. I will go down there myself and ask that this be taken care of. I will not be ignored. I'm now worried about taking my car there again because I don't trust that they say they will do something I asked for. The only good thing that came out of it was that obviously they changed the oil and the automatic transmission fluid because my car is driving way better but after reading some of the bad reviews I'd rather take my car elsewhere knowing that I will have much better service. Valvoline Do better!
• MT

  Matthew Thompson

  Mar 6, 2026
  5.0
  Great service every time I've stopped by. A few months back I needed to do the more intensive fuel cleaning but due to the volume of customers I was cutting it close to closing. The staff said not to worry and continued for another 10 minutes past closing just to get things finished. If you're not going to a dealership for your oil changes I don't see why you wouldn't go here.
• KG

  Kristine Gilreath

  Mar 1, 2026
  5.0
  Aaron, Katib, Charlotte, and Sam were very friendly and helpful, and got our car all checked up and fitted with the needed replacement parts promptly. Thanks for helping us on your busy Sunday afternoon!
• WT

  WW TS

  Mar 1, 2026
  5.0
  Great experience their manager Clark say well knowledgeable gentleman, and very helpful. Got an oil change in 10 minutes in my large, heavy duty diesel truck. Price was really fair only 40 bucks more than if I was to do it myself so it was definitely worth the time to stop by and get an oil change!
• PA

  Pet Nanny Angie

  Feb 14, 2026
  5.0
  Thank you for another great oil change and the recommendations by the manager. I usually have my vehicle serviced at the dealership because I’m always hauling “precious cargo” so take extra precautions but my prior experiences at this location have always been good. It’s quick and they provide quality service for basic maintenance needs. Highly recommended!