Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Redmond.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
178 reviews
5 stars
142
4 stars
5
3 stars0
2 stars
4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting exceptional service from team members like Jarrell, Garrett, and Diego.
Efficiency
While several reviews noted quick service, some customers experienced long wait times, indicating inconsistency in service speed.
Upselling Concerns
A few customers expressed dissatisfaction with perceived upselling tactics and unnecessary recommendations during their visits.
Professionalism
Overall, the staff was described as professional and courteous, with many customers appreciating the thoroughness of the service provided.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding management issues and service inconsistencies.
- BPBrandon PalmJan 2, 20261.0They didn’t reinstall my skid plate properly, which caused damage. When I returned, the staff was very kind and we opened a claim. They were extremely respectful and handled the situation professionally. However, I’m still unhappy because this issue wasted a significant amount of my time during my vacation and caused a stressful situation when I needed to drive across the state to get back home.
- DSDaycen SchmidtkeDec 26, 20255.0Quick, quality, well explained service. Use the discounts posted on the site and the price is very reasonable.
- AGAshley GeorgeDec 26, 20255.0So quick and easy! Everyone was so kind! Huge thank you to Clark for his help and for explaining all of my options!
- AYAnna YeltsovaDec 22, 20255.0Charlotte was amazing! Came in for an oil change and she made my day. Gave professional, honest, and knowledgeable advice and all with such a great energy, even in the pouring rain and cold.
- SSSage SDec 15, 20251.01 star for getting me in last minute and completing the service quickly. Aaron was great at explaining everything clearly and did not pressure me into any additional services. However, I noticed the technician working on my car appeared to be applying excessive force for an extended period of time. The following day, I took my car to my regular auto shop for unrelated work and was informed that the oil drain plug was leaking and would need to be monitored. They also noted that a bolt was missing from the air filter box. Additionally, my engine cover was missing, along with several clips and bolts. I’m extremely frustrated that I paid $124 for an oil change only to leave with multiple issues that were neither addressed nor disclosed. This is not the level of service I expect—especially at that price point—and it certainly doesn’t inspire confidence or repeat business.
Frequently Asked Questions About Valvoline Instant Oil Change
What type of vehicle maintenance services does Valvoline Instant Oil Change in Redmond offer?
Valvoline Instant Oil Change provides quick and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Redmond?
It is located at 18028 Redmond Way, Redmond, WA 98052, USA.
What are the operating hours for Valvoline Instant Oil Change in Redmond?
They are open Monday through Friday from 8:00 AM to 7:00 PM, and Saturday and Sunday from 8:00 AM to 6:00 PM.
Does Valvoline Instant Oil Change in Redmond require appointments?
No, appointments are not required to receive service at this location.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open during public holidays?
The location is closed on major holidays such as November 27, 2025, and December 25, 2025.
How can customers find Valvoline Instant Oil Change in Redmond using other nearby automotive service options?
Valvoline is near Pennzoil 10 Minute Oil Change and Firestone Complete Auto Care, so customers can compare services or choose convenient options if needed.
Are there nearby convenience stores or eateries around Valvoline Instant Oil Change in Redmond?
Yes, customers can visit Sammamish Point Convenience Store, Taste Of Hyderabad restaurant, or Subway for snacks or meals before or after their vehicle maintenance.
What other automotive-related services are located near Valvoline Instant Oil Change in Redmond?
Nearby automotive services include Autosys Inc, Crash Champions Collision Repair, Service King Collision, and Les Schwab Tire Center, providing various repair and maintenance options.
Where can customers find more information or book services online for Valvoline Instant Oil Change in Redmond?
Customers can visit their website at https://store.vioc.com/wa/redmond/18028-redmond-way for details and online information.