Safelite AutoGlass

4.3
165 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Puyallup area, turn to Safelite AutoGlass . Those in central Puyallup or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 430 North Meridian, Safelite AutoGlass Puyallup repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
430 North Meridian, Puyallup, WA
98371, United States

Hours

Reviews

4.3
165 reviews
5 stars
128
4 stars
7
3 stars
1
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their professionalism and communication.

Efficiency

Several reviews noted the quick turnaround time for repairs and replacements, with many customers satisfied with the speed of service.

Communication Issues

Some customers reported poor communication regarding appointments and service updates, leading to frustration and dissatisfaction.

Quality of Work

While many reviews praised the quality of the repairs, there were also complaints about defective installations and issues with warranty claims.

Corporate Delays

A few reviews mentioned frustrations with corporate processes causing delays, despite positive experiences with local staff.
  • JC
    jason Culbertson
    Jan 3, 2026
    2.0
    Went there for a windshield repair as per my insurance. Dropped the car off well before my appointment and was told I would get a call when it was ready for pickup. Come 3 o'clock no call, no text, no email, nothing. Call and no answer, confirmed by a friend my car is sitting in the same spot I left it in. I walk down there to see what's going on and was told my windshield is un-repairable and that the tech said they called me. Car was left unlocked for who knows how long after I dropped it off locked. Would not go back to this place, the lady at the front desk was super nice (like other reviews have mentioned) but the staff other then her need some communication work with the ones handling customers.
  • SP
    Satine Paronyan
    Jan 2, 2026
    1.0
    They don’t want to work! I reached out to their Auburn location through insurance to replace my windshield since it had huge crack. After scheduling appointment they reach out and cancel since they don’t have enough workers to perform the job. Then I schedule with Puyallup location but had to wait a week. Apparently they have 15 minutes appointment wait time if you are late by 18 minutes they won’t serve you even there is nobody else there. They don’t understand how to work with customers. I was feeling like they are doing me a favor not a job for which they will receive a huge check from insurance. I will never use them again or recommend to others!
  • JJ
    jeffoden
    Jan 1, 2026
    5.0
    Great work replacing my rear glass! They were fast, polite, and the technician who did the work explained all the dos and don'ts when he was done.
  • RM
    rodolfo mendez
    Dec 21, 2025
    5.0
    The Staff at the Downtown Puyallup location were very friendly and helpful! My technician kept me informed throughout the process and let me know as soon as the car was ready.
  • MM
    Mike Martin
    Dec 10, 2025
    5.0
    Got a rock chip and crack today close to the edge of my Windshield. Saskia at the Puyallup location was positive, friendly, and got me an appointment for same day. I got there early and they were still able to get me in very quick. Being 2 inches from the edge and already having 2 inches of crack makes for a difficult repair. Allison the repair girl was amazing! She was able to do her magic and still get it to suction on to do the repair. She drilled it filled it and was able to fill most of the crack. It's barely noticeable. I highly recommend Puyallup Safelite Auto Glass. Wish I would have taken a before picture so I could post a before and after.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Puyallup offer?

Safelite AutoGlass offers auto glass installation and repair, vehicle glass repair and replacement, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork processing.

Where is Safelite AutoGlass located in Puyallup?

It is located at 430 North Meridian, Puyallup, WA 98371, USA.