Enterprise Rent-A-Car

4.3
366 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Puyallup, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Hill location today.

Location

Enterprise Rent-A-Car
15011 Meridian E, Puyallup, WA
98375, United States

Hours

Reviews

4.3
366 reviews
5 stars
260
4 stars
42
3 stars
16
2 stars
10
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and efficient, with specific mentions of individual employees who provided exceptional service.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and maintenance of rental vehicles, including dirty interiors and mechanical problems.

Reservation Issues

Numerous customers reported problems with vehicle availability and reservation accuracy, including being informed last minute that reserved vehicles were not available.

Efficiency

While some customers noted quick service, others experienced long wait times and disorganization during busy periods.

Overall Experience

Mixed reviews indicate that while some customers had excellent experiences, others faced significant frustrations, particularly regarding vehicle condition and reservation management.
  • TJ
    Terry Torgerson jr
    3 days ago
    5.0
    I had an outstanding experience at Enterprise. Kari made the pick-up process incredibly professional and friendly. Sandra handled my drop-off, and she was just as helpful and welcoming. Both of them went above and beyond to make sure I was taken care of and in a great vehicle quickly. Exceptional service from start to finish. Highly recommend this location and their amazing team.
  • JR
    John Robillard
    3 days ago
    5.0
    This is a 5 Star was helped by Sandra the assistant manager. She was super helpful in getting me into the right car. I highly recommend the location
  • RB
    Ryandmis Brown
    5 days ago
    5.0
    Amazing customer service from all team members. Jaylin was very friendly and professional as well as the manager unfortunately did not catch her name
  • JR
    JoeAnn Remlick
    Nov 4, 2025
    5.0
    I had to take my car to Gerber Collision for repairs and needed a rental car only for getting home and then back to pick up my car when it was done. Your staff employee was already there and took me to your office where paperwork was quickly done and my rental car was available. It was a nice surprise to me when I picked up my car that all I had to do was leave the rental car at Gerber. The whole experience was stress free. Your staff were professional, knowledgeable, and friendly. Thank you.
  • CW
    Civil War
    Oct 28, 2025
    2.0
    It would be nice if you could call and ask a couple questions. When you call you're subjected to a barrage of questions. I didnt call to answer questions . I called to ask someone at that location aboit two things. Im trying to find a different number to call that location with.. Ok Im going to have tp see if I can get someone at another company to answer the phone. All I really wanted to know was if I could leave my car there while I rented one of theirs and I get a automated questions asking machine.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Puyallup offer?

Enterprise Rent-A-Car in Puyallup offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.

Where is the Enterprise Rent-A-Car location in Puyallup?

The Enterprise Rent-A-Car location is at 15011 Meridian E, Ste B, Puyallup, WA 98375.