Enterprise Rent-A-Car

4.3
484 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Puyallup, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our River Road location today.

Location

Enterprise Rent-A-Car
733 River Rd, Puyallup, WA
98371, United States

Hours

Reviews

4.3
484 reviews
5 stars
347
4 stars
55
3 stars
22
2 stars
11
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with several specific mentions of individuals who provided exceptional service.

Vehicle Condition

There were mixed reviews regarding the cleanliness and condition of the vehicles, with some customers reporting dirty cars and maintenance issues.

Rental Process

The rental process was generally described as quick and efficient, although there were complaints about unexpected charges and issues with vehicle availability.

Staff Professionalism

While most reviews highlighted positive interactions with staff, there were notable complaints about one employee's unprofessional behavior, which negatively impacted some customers' experiences.

Repeat Customers

Several customers expressed loyalty to this location, indicating a strong likelihood of returning due to positive past experiences.
  • EL
    Ellie Lien
    5 days ago
    1.0
    Was going to charge me a $250 cleaning fee for some fuzz. look at this picture and tell me it’s worth a $250 cleaning fee!
  • WR
    Wesley Rhoten
    6 days ago
    5.0
    Friendly sales team, and helpful, and I was stunned at the fantastic gas mileage delivered by the Corolla I rented. $25 (!) to refill after driving to Vancouver, WA and back from Puyallup.
  • TW
    Trøy W
    Nov 12, 2025
    4.0
    Great service super chill
  • JH
    Jackson Humphries
    Oct 26, 2025
    1.0
    I was double charged on my card of 600 dollars on using this branch. I am currently working with bank of America with this. That said it would have been nice if the vehicle I trade in to the dealer is somewhat reflected. A Honda Odyssey is trash replacement for my vehicle.
  • MS
    Molly J. Schneider
    Oct 15, 2025
    5.0
    I will always choose Enterprise. Great service. Quick and Attentive staff. Quality choice in cars. Always helpful for either a necessity of a car repair need or a trip need. Love Enterprise

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Puyallup, WA?

Enterprise Rent-A-Car in Puyallup offers a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car in Puyallup is open Monday through Friday from 7:30 AM to 6:00 PM.