AutoZone Auto Parts

4.2
579 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
17716 Canyon Rd E, Puyallup, WA
98375, United States

Hours

Reviews

4.2
579 reviews
5 stars
344
4 stars
122
3 stars
42
2 stars
23
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, several reviews highlighted issues with specific managers being rude or unprofessional.

Product Availability

Customers frequently reported that the store was out of stock on various items, leading to frustration and wasted trips.

Knowledge and Assistance

Some staff members were noted for their expertise and willingness to assist, while others were criticized for being unhelpful or lacking product knowledge.

Installation Services

There were complaints about the lack of assistance with installation services, with some customers expecting help that was not provided.
  • JT
    Jose Torres
    3 days ago
    1.0
    The cashier blamed me for a defective rachet and gave such a hard time replacing it when its supposed to have lifetime warranty. And on top of that they been refusing to recycle my used oil that I previously bought from them. They give me a different excuse every time. Im starting to think its pure laziness. Overall very bad service. 👎 I just go to the O'Reillys that is around the corner now.
  • EG
    Eli Gragg
    4 days ago
    1.0
    Very Disrespectful and unprofessional workers. The older gentleman was yelling at every customer and called this one lady infront of me an idiot. How ridiculous of a person do you have to be to say that to a customer?
  • JW
    J Williams
    Jan 1, 2026
    5.0
    Came to this location for wiper blades, was having a hard time getting them on my car, went inside to ask for help and was told I bought the wrong ones. (Not realizing the attachments are different 🤦🏻‍♀️) Will not only helped me find the correct blades but went out of his way to put them on the car for me. They work amazingly and I super appreciate Will going above and beyond to help! Thank you Will!
  • NL
    Natalie Lyons
    Dec 23, 2025
    5.0
    My under panel thing came off on my suv and Im definitely just a girl. So I had no idea how or what i needed to fix it but the nice gentleman a autozone took his time helping me so I could drive safely. Awesome customer service!
  • DT
    David The Traveler
    Dec 9, 2025
    1.0
    You know it's sad when a business won't stand behind the products they sell. Autozone has always been good about taking things back especially when they're defective! So 30 days ago I got wiper blades from Autozone. Two weeks ago they started to smer and got worse since then. I almost got in a accident because I couldn't see clearly. I went back and told them asked for a replacement of the faulty product and the cashier informed me that they do not guarantee their wipers not even for a few weeks or a month. I was shocked. $37.45 down the drain! That's why I gave them 1 star. If they had zero stars I would of choose that. I am a disappointed customer! I hope corporate sees this!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Puyallup?

AutoZone Auto Parts in Puyallup is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services for customer convenience.