Mixed reviews on customer service; while some employees received praise for being helpful and going above and beyond, others were reported as rude and unprofessional.
Product Availability
Customers frequently noted issues with stock availability, particularly for specific parts like wiper blades and batteries.
Staff Knowledge
Some staff members were recognized for their knowledge and ability to assist customers effectively, while others were criticized for being unhelpful or lacking product knowledge.
Store Management
The store management received negative feedback for being unprofessional and argumentative, impacting overall customer experience.
KA
kenny allyn
Feb 14, 2026
4.0
Needed a headlight for my sonata sport and they had many choices to pick from.
RB
Ruslan Bedgar
Jan 28, 2026
5.0
I bought new batteries for my car .the seller person was very professionally
BF
Brenden F
Jan 15, 2026
5.0
My battery had died across the street at the gas station ran over to this auto zone to get a new battery and Will went above and beyond to help me, he helped my find a new battery, and after installing I had an issue with the positive connection while installing the battery and he helped me problem solve and fix the issue, went above and beyond even when 15 minutes before closing, thank you Will
JT
Jose Torres
Jan 10, 2026
1.0
The cashier blamed me for a defective rachet and gave such a hard time replacing it when its supposed to have lifetime warranty. And on top of that they been refusing to recycle my used oil that I previously bought from them. They give me a different excuse every time. Im starting to think its pure laziness.
Overall very bad service. 👎
I just go to the O'Reillys that is around the corner now.
EG
Eli Gragg
Jan 9, 2026
1.0
Very Disrespectful and unprofessional workers. The older gentleman was yelling at every customer and called this one lady infront of me an idiot. How ridiculous of a person do you have to be to say that to a customer?
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Puyallup?
AutoZone Auto Parts in Puyallup is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services for customer convenience.
Which brands of auto parts and accessories can I find at AutoZone in Puyallup?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at AutoZone.
What kind of products does AutoZone Auto Parts sell?
AutoZone sells auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Puyallup?
You can contact AutoZone by calling +1 253-375-0010 or emailing customer.service@autozone.com.
Is AutoZone Auto Parts in Puyallup open for same-day curbside pickup?
Yes, AutoZone provides curbside pickup and same-day delivery options for customers.
What nearby eateries can I visit near AutoZone Auto Parts in Puyallup?
Near AutoZone, you can enjoy dining at Amazon Go, Super Chix, Carl's Jr., MOD Pizza, Taco Time NW, Taco Bell, McDonald's, and Papa Murphy's.
Are there any EV charging stations close to AutoZone in Puyallup?
Yes, the Shell Recharge EV charging station is located nearby and can be used when visiting AutoZone or the surrounding area.
Where can I find automotive services near AutoZone Auto Parts in Puyallup?
Nearby automotive service locations include Firestone Complete Auto Care and ARCO gas station which also offers automotive parts and accessories.
What other services or facilities are near AutoZone in Puyallup that customers might find useful?
Nearby services include ATI Physical Therapy, MultiCare Indigo Urgent Care, Canyon Crossing Chiropractic, and TAPCO Credit Union for health and financial needs.
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