Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, several reviews highlighted issues with specific managers being rude or unprofessional.
Product Availability
Customers frequently reported that the store was out of stock on various items, leading to frustration and wasted trips.
Knowledge and Assistance
Some staff members were noted for their expertise and willingness to assist, while others were criticized for being unhelpful or lacking product knowledge.
Installation Services
There were complaints about the lack of assistance with installation services, with some customers expecting help that was not provided.
JT
Jose Torres
3 days ago
1.0
The cashier blamed me for a defective rachet and gave such a hard time replacing it when its supposed to have lifetime warranty. And on top of that they been refusing to recycle my used oil that I previously bought from them. They give me a different excuse every time. Im starting to think its pure laziness.
Overall very bad service. 👎
I just go to the O'Reillys that is around the corner now.
EG
Eli Gragg
4 days ago
1.0
Very Disrespectful and unprofessional workers. The older gentleman was yelling at every customer and called this one lady infront of me an idiot. How ridiculous of a person do you have to be to say that to a customer?
JW
J Williams
Jan 1, 2026
5.0
Came to this location for wiper blades, was having a hard time getting them on my car, went inside to ask for help and was told I bought the wrong ones. (Not realizing the attachments are different 🤦🏻♀️) Will not only helped me find the correct blades but went out of his way to put them on the car for me. They work amazingly and I super appreciate Will going above and beyond to help! Thank you Will!
NL
Natalie Lyons
Dec 23, 2025
5.0
My under panel thing came off on my suv and Im definitely just a girl. So I had no idea how or what i needed to fix it but the nice gentleman a autozone took his time helping me so I could drive safely. Awesome customer service!
DT
David The Traveler
Dec 9, 2025
1.0
You know it's sad when a business won't stand behind the products they sell. Autozone has always been good about taking things back especially when they're defective! So 30 days ago I got wiper blades from Autozone. Two weeks ago they started to smer and got worse since then. I almost got in a accident because I couldn't see clearly. I went back and told them asked for a replacement of the faulty product and the cashier informed me that they do not guarantee their wipers not even for a few weeks or a month. I was shocked. $37.45 down the drain! That's why I gave them 1 star. If they had zero stars I would of choose that. I am a disappointed customer! I hope corporate sees this!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Puyallup?
AutoZone Auto Parts in Puyallup is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services for customer convenience.
Which brands of auto parts and accessories can I find at AutoZone in Puyallup?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at AutoZone.
What kind of products does AutoZone Auto Parts sell?
AutoZone sells auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Puyallup?
You can contact AutoZone by calling +1 253-375-0010 or emailing customer.service@autozone.com.
Is AutoZone Auto Parts in Puyallup open for same-day curbside pickup?
Yes, AutoZone provides curbside pickup and same-day delivery options for customers.
What nearby eateries can I visit near AutoZone Auto Parts in Puyallup?
Near AutoZone, you can enjoy dining at Amazon Go, Super Chix, Carl's Jr., MOD Pizza, Taco Time NW, Taco Bell, McDonald's, and Papa Murphy's.
Are there any EV charging stations close to AutoZone in Puyallup?
Yes, the Shell Recharge EV charging station is located nearby and can be used when visiting AutoZone or the surrounding area.
Where can I find automotive services near AutoZone Auto Parts in Puyallup?
Nearby automotive service locations include Firestone Complete Auto Care and ARCO gas station which also offers automotive parts and accessories.
What other services or facilities are near AutoZone in Puyallup that customers might find useful?
Nearby services include ATI Physical Therapy, MultiCare Indigo Urgent Care, Canyon Crossing Chiropractic, and TAPCO Credit Union for health and financial needs.