Austin's Pro Max

4.7
496 reviews
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Business Details

11502 Canyon Rd E, Puyallup, WA
98373, United States
(253) 539-9393
https://pro-max.com/puyallup/

About

Auto Repair ShopBrake ShopTransmission ShopAuto Air Conditioning ServiceOil Change Service Station
At Austin’s Pro Max, we pride ourselves in being the Puget Sound’s epicenter of all things auto repair. When your vehicle runs into trouble, we want to be the first auto shop you think about. But in order for this to happen, we need to make ourselves available to you, and this starts with the type of vehicles we service. So that’s why we provide auto repair in Spanaway, Tacoma, and Puyallup, WA to all makes and models .

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Austin's Pro Max
11502 Canyon Rd E, Puyallup, WA
98373, United States

Hours

Reviews

4.7
496 reviews
5 stars
439
4 stars
25
3 stars
6
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Melinda, for being friendly, knowledgeable, and going above and beyond to assist.

Quality of Work

Overall, customers reported satisfaction with the quality of repairs and services provided, highlighting good workmanship and fair pricing.

Timeliness

Several reviews noted quick service and efficient turnaround times, with many customers appreciating the promptness of the work done.

Mixed Experiences

While many reviews were positive, some customers reported issues with miscommunication and unsatisfactory service, indicating inconsistency in customer experiences.
  • CH
    chase hovland
    4 days ago
    4.0
    Would definitely recommend getting vehicle diagnostics here. I came in because of a suspension issue. They were quick, honest and showed me what was wrong with the suspension and found an oil leak that I was unaware of.
  • RJ
    Richard Jackson
    Jan 2, 2026
    5.0
    Great customer service. Thanks again.
  • CF
    Christopher Frank
    Dec 27, 2025
    5.0
    They were great. The manager, Jeremy went above and beyond to help. I would recommend them 100%
  • KT
    Kailianna Taylor
    Nov 28, 2025
    1.0
    The mechanic had no idea what he was doing and my 2 hour brake job turned into 6 hours because they ordered the wrong parts. The front desk lady specifically told me that it would be 2 hours so I chose to wait. When it turned into longer she tried to argue with me about how long she said it would take. I would not recommend this place at all to anyone. Update: $3000 later and countless hours and brakes are worse than when I brought them in. Now another problem and they are quoting another 3 grand. $6000 to fix breaks is ridiculous and everytime they go on to fix them they find something else to charge me with. I think its attorney time at this point.
  • JB
    Jay Burrell
    Oct 18, 2025
    5.0
    Great people, quality work at a fair price. Dan shows pride and skill in his workmanship.
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Frequently Asked Questions About Austin's Pro Max

What types of vehicles does Austin's Pro Max service?

Austin's Pro Max provides auto repair services to all makes and models of vehicles in the Spanaway, Tacoma, and Puyallup, WA areas.

What are the operating hours of Austin's Pro Max?

Austin's Pro Max is open Tuesday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays and Mondays.