Enterprise Rent-A-Car

4.3
191 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1050 N Grand Ave, Pullman, WA
99163, United States
(509) 332-3157
https://www.enterprise.com/en/car-rental/locations/us/wa/pullman-moscow-reg-airport-offsite-4559.html
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About

Car Rental AgencyVan Rental
Need a rental car in Pullman, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pullman location today.

Location

Enterprise Rent-A-Car
1050 N Grand Ave, Pullman, WA
99163, United States

Hours

Reviews

4.3
191 reviews
5 stars
142
4 stars
17
3 stars
7
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Charles and Josh.

Reservation Issues

Several reviews highlighted problems with honoring reservations, including last-minute cancellations and unavailability of vehicles.

Cleanliness and Maintenance

While most customers found the cars clean and well-maintained, there were a few complaints about specific vehicles being dirty or having issues.

Location Accessibility

Customers noted that the location is not at the airport, which caused some inconvenience, especially regarding drop-off options.

Overall Experience

Despite some negative experiences, many customers expressed satisfaction with their overall rental experience and indicated they would return.
  • JJ
    Jessica James
    4 days ago
    5.0
    This Pullman location made sure to fulfill my request in a timely manner with friendly & speedy service to get me on the road! Will definitely return with any future needs!
  • GA
    Gassan Abess
    Nov 14, 2025
    5.0
    The manager at this location isa very kind person. He is very respectful and patient in dealing with customers. He loves his and is truly a professional. Generally this Pullman location is very good in dealing with customers to find their choice of car at a reasonable cost..
  • JJ
    JWiley
    Nov 12, 2025
    5.0
    Very helpful, professional, through giving all inform and making reccomendations.
  • EA
    E A
    Nov 1, 2025
    5.0
    Super professional staff. Very kind. They care about their cars and they care about their customers
  • MH
    Matthew Harris
    Oct 9, 2025
    1.0
    Made a reservation online, showed up and was told that the reservation would not be honored because they didn't have very many cars on their lot that day. Not reliable.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Pullman, WA?

Enterprise Rent-A-Car in Pullman offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car in Pullman?

The Pullman location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.