Enterprise Rent-A-Car

4.3
251 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

20416 Viking Ave NW, Poulsbo, WA
98370, United States
(360) 779-6112
https://www.enterprise.com/en/car-rental/locations/us/wa/poulsbo-4530.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Poulsbo, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Poulsbo location today.

Location

Enterprise Rent-A-Car
20416 Viking Ave NW, Poulsbo, WA
98370, United States

Hours

Reviews

4.3
251 reviews
5 stars
169
4 stars
39
3 stars
14
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Reservation Issues

Several reviews mentioned problems with car availability despite confirmed reservations, leading to frustration and disappointment.

Vehicle Quality

Feedback indicated mixed experiences with vehicle conditions, including cleanliness and maintenance issues, such as alignment and safety features.

Pickup/Dropoff Experience

Customers appreciated the quick and efficient pickup and dropoff processes, although some noted delays during busy times.

Overall Satisfaction

While many customers had positive experiences, there were notable complaints about service inconsistencies and specific staff interactions.
  • HN
    Hope Nicora
    Jan 2, 2026
    5.0
    Great experience getting a short-term rental here for my mom while her car was in the shop. Easy online reservation process, and Sam made everything effortless and pleasant once we were on-site. Definitely recommend.
  • KW
    KobyGets WitIt
    Dec 23, 2025
    1.0
    Terrible service , doesn’t follow their own policy’s
  • HW
    Hildegard Wette
    Dec 14, 2025
    5.0
    Amazing friendly professional patient perfect service!
  • TK
    Thomas Karls
    Dec 13, 2025
    2.0
    Car smelled of smoke and deodorizer. It was so bad that my wife and daughter were ill by the time we reached the airport.
  • JV
    jessie valley
    Dec 4, 2025
    5.0
    Awesome costumer service and great cars. I had a bad experience at the bremerton location last time I needed a rental but the Poulsbo location made me want to use enterprise again.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Poulsbo, WA?

Enterprise Rent-A-Car in Poulsbo offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Poulsbo?

The Poulsbo location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.