Gerber Collision & Glass

Reviews

• MC

  Michelle Cavett

  Apr 19, 2026
  5.0
  First class, professional shop with great customer service and excellent quality of work. Matt, Abby, and Kenny were all exemplary and supportive through a difficult 3rd party insurance repair—not only did they help me navigate through the issues, the ending result exceeded my expectations. Highly recommend!👍
• ZB

  Zachary Brown

  Mar 19, 2026
  1.0
  Mannnnn, these Bozo's are thee worst. I was a member of USAA, they "fixed" my wife's car, I brought up my concerns they were ignored and I was called a liar by the manager Matt. I have since been in contact with the better business bureau and I had to get ahold of the Washington State Attorney General. I had to take it back to the Gerber collision over in Spokane, guess what my car is actually deemed totaled now! So thanks again Matt for listening, I appreciate you guys so much!! They let me leave the shop, drive 432 miles across the mountain pass in the winter and placed the blame on everyone but themselves. When I picked up my car: all 4 tires were almost flat, I needed an alignment done, brake flush and bleed, my tail light was broken, I had scratches in the paint, window didn't roll down, back hatch didn't open. They did the absolute bare minimum and they didn't even do that right, then decided to tell my insurance adjuster that I am a liar, no problems at all to be found. The shop receptionist over in Spokane he was even sad by the quality of work done. I have pictures of the damage, all the receipts and records as well. Not just some mad customer trying to get one over on someone, I just don't want to see some family or someones grandma get rolled over.
• DC

  Diego Caskey

  Feb 19, 2026
  5.0
  Drop off was fast and efficient. I had a horizontal foot long dent in my driver's side door which was repaired and ready for pickup in 2 buisness days. They keep you updated on the repair status of your vehicle and clean the exterior of your car to the best of their ability when it's repaired! The receptionists and manager were very helpful and patient with me as someone who had never needed repairs on my car.
• DA

  Don Alder

  Jan 20, 2026
  5.0
  Matt and his crew seem to have things on lock. They know the rates, rules, and insurance claim business well. Customers picking up their finished work all seemed genuinely pleased.
• JQ

  Jose gregor Calderon quintero

  Nov 12, 2025
  5.0
  Me gustó le trato y la atención y que lo ayudan a uno a buscar una solución

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