Enterprise Rent-A-Car

4.3
131 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Port Orchard, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Port Orchard location today.

Location

Enterprise Rent-A-Car
4800 Jackson Ave SE, Port Orchard, WA
98366, United States

Hours

Reviews

4.3
131 reviews
5 stars
92
4 stars
19
3 stars
3
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised the friendly and helpful service, others reported poor experiences with specific employees, particularly regarding communication and assistance.

Vehicle Quality

Most customers were satisfied with the cleanliness and condition of the rental cars, noting that they were well-maintained and enjoyable to drive.

Reservation Issues

Several customers experienced problems with vehicle availability and reservation accuracy, leading to disappointment and frustration.

Pricing Concerns

Customers expressed mixed feelings about rental prices, with some finding them reasonable while others felt they were too high, especially when additional charges were incurred.

Pickup and Drop-off

The convenience of pickup and drop-off services was frequently highlighted positively, although some customers noted issues with timing and availability.
  • DC
    D C
    Dec 11, 2025
    4.0
    Another great experience with Enterprise. The team was professional, helpful, and had me on the road quickly. The car was clean, ready to go, and the service was consistently excellent — exactly why I keep choosing Enterprise.
  • BJ
    Betty Johnson
    Nov 30, 2025
    5.0
    Most excellent staff. Prices terrific. Very clean car and no issues with anything. Definitely recommend!
  • AR
    Anthony Rose
    Nov 29, 2025
    2.0
    Poor service all around. Despite calling several hours prior to confirm Enterprise was unable or unwilling to pick me up from my insurance’s drop off location, making me wait about an hour for the body shop to be able to drive me. When I arrived, they had changed my requested vehicle (compact SUV) to a much larger vehicle with no notice or offer of alternatives. After that upon completion of repairs, Enterprise attempted to charge me $400 over a holiday weekend when said body shop was closed for the duration. Thanks for the stress, I’ll be going with any other option next time.
  • KR
    Kent Rogerson
    Nov 25, 2025
    5.0
    Great service. Easy in and out and coordinated with my insurance seamlessly.
  • KM
    Kelsey M
    Nov 16, 2025
    2.0
    Alisha, port orchard manager, is very condescending in her calls to me, and flat out lied that I hadn’t asked her about a concern I spoke with her about the week prior. Employee named Tasha is great, works hard and has good customer service. Alisha, however, is not someone who is truthful enough or kind of enough to have a position in leadership. At bare minimum customer service re-education is needed due to her tone and word choice over the phone. She also was not honest about what what class of car is covered by insurance (I pay extra for specific coverage- as confirmed by my insurance). My insurance was confused as to why she was being so difficult as well.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Port Orchard?

Enterprise Rent-A-Car in Port Orchard offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is Enterprise Rent-A-Car located in Port Orchard, WA?

Enterprise Rent-A-Car is located at 4800 Jackson Ave SE, Ste 3, Port Orchard, WA 98366.