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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(139 reviews)

Business Details

4800 Jackson Ave SE, Port Orchard, WA
98366, United States
(360) 876-3799

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Port Orchard, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Port Orchard location today.

Location

Enterprise Rent-A-Car
4800 Jackson Ave SE, Port Orchard, WA
98366, United States

Hours

Reviews

4.3
139 reviews
5 stars
98
4 stars
20
3 stars
4
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being courteous, helpful, and professional, with several specific mentions of individual employees going above and beyond.

Vehicle Condition

Feedback indicated that while some cars were clean and well-maintained, there were multiple complaints about vehicles being dirty or having issues.

Pickup/Drop-off Experience

The pickup and drop-off process was generally described as seamless and efficient, although some customers experienced delays or issues with vehicle availability.

Management Issues

Several reviews highlighted negative experiences with management, particularly regarding communication and customer service, leading to frustration for some customers.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high or unfair, especially regarding late return fees.
  • MT
    mary ann thomas
    3 days ago
    5.0
    I cannot imagine any way there could be better service. Efficient. Friendly. Great communication.
  • BB
    Brian Brozovic
    4 days ago
    5.0
    The staff are courteous and helpful. They go above and beyond to ensure that the customer is taken well care of. I will definitely be back!
  • LZ
    Lauren Zachar
    Feb 15, 2026
    3.0
    Hear me out, I understand rental places have limited time and cars. But come on, the first one the key fob stopped working and I was at McDonald’s! Well the lady who works there she is a bit rude, but honestly she cared a lot about her work and she came to help me with a battery. Than it had a knocking while driving, so I explained and she did get me into a car with all wheel. The car just sucked in water I guess because i was sliding everywhere on the freeway in some rain. Which was wild. Than she tried to get me another and oh my god the next car may of drove better but when I got in it smelt like cigarettes. I said nope girl in keep on his other one you gave me. I felt bad but at the same time there cars really suck and not as expected. I don’t really know how they changed from years of using them but the lady she really went all out for me. She really does deserve that praise. BUT THE CARS SUCK!
  • DW
    D Warren
    Feb 3, 2026
    5.0
    The staff was 100% helpful and efficient. The rental car was clean. The process of pickup and drop off was seamless. I would definitely use the Port Orchard branch of Enterprise Rental Cars again.
  • TT
    Tigg
    Jan 27, 2026
    4.0
    Manager is awesome!!! The gentleman working saturday upon pick up was not nice at ALL. Very opinionated and his way our no way. Should not be dealing with customers. He's not of a detailer kind of person. I am a general manager of a local 85 year old Collision shop. We rent as many as possible Enterprise rentals a week for our customers. I use to be offered by managers a bodyshop discount rate. Now I'm offered i feel like is a disgrace of a discount friends and family. Think I'm paying retail minus a $dollar. Anyways. The rentals are always dirty smell like cigarettes and puke in the back seat. I detail them prior to return but never thanked or acknowledge for it. All good. I'll rent again and again for surf trips. Thank you! How do I very a discount from you????????? I forward your info to ALLLLL INSURANCE companies i work with.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Port Orchard?

Enterprise Rent-A-Car in Port Orchard offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is Enterprise Rent-A-Car located in Port Orchard, WA?

Enterprise Rent-A-Car is located at 4800 Jackson Ave SE, Ste 3, Port Orchard, WA 98366.

Brand Certified Facts from Enterprise Rent-A-Car

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