Enterprise Rent-A-Car

4.2
178 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Pasco Tri-Cities Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Tri-Cities Airport today.

Location

Enterprise Rent-A-Car
3601 North 20th Avenue, Pasco, WA
99301, United States

Hours

Reviews

4.2
178 reviews
5 stars
127
4 stars
15
3 stars
6
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Vehicle Quality

Most reviews noted that the cars were clean, reliable, and well-maintained, although there were some complaints about specific vehicles being in poor condition.

Reservation Issues

Several customers experienced problems with reservations, including being told there were no cars available despite having made a booking.

Check-in Process

The check-in and check-out processes were generally described as quick and easy, contributing to a positive rental experience.

Pricing Transparency

Customers appreciated the competitive pricing and transparency, although some expressed concerns about additional fees and charges.
  • BP
    Brittney P
    4 days ago
    5.0
    I recently traveled here for work, and am always a little nervous when renting a car. I've had some unpleasant experiences with other companies in the past, so I tried Enterprise for this visit. My experience was incredible! Tabby helped me both when I picked my car up and dropped it off and was amazing! I think she could tell I was stressed, but she was so friendly and eased my nerves by answering any questions I had. She gave me her card with her contact info and stressed not to hesitate to reach out if I had any more concerns. She made the whole experience so positive and alleviated the stress I had about the process. Definitely 11 out of 10! I will absolutely be using Enterprise for my future visits to the area. Thank you, Tabby!!
  • SS
    Sean Steiner
    Nov 8, 2025
    5.0
    Needed an suv quickly due to my company vehicle breaking down outside of Pasco. The gentleman at the counter was courteous and fast. This was greatly appreciated. At return drop off, the young lady was also courteous and fast. Followup call after I returned the vehicle was also courteous and professional. Overall, they earned all 5 stars!! I have rented from Enterprise many times and have NEVER had a bad experience.
  • CV
    Christine Virtue
    Oct 15, 2025
    5.0
    Process was seamless…car was great!
  • LJ
    Lylee James
    Oct 8, 2025
    3.0
    Shifting up the policy 😞
  • ET
    Eyob Tassew
    Sep 28, 2025
    5.0
    I had a good service there, Charles was amazing! He is ready to help customer always. 10 ⭐️ for that man

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Pasco Tri-Cities Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more.

Where is Enterprise Rent-A-Car located at Pasco Tri-Cities Airport?

It is located at 3601 North 20th Avenue, Pasco, WA 99301.