Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service from employees like Marcus and Lexy.
Mixed Experiences
While some customers had great experiences, others reported issues with specific employees, particularly Marco, citing rudeness and unprofessional behavior.
Vehicle Availability
Several reviews mentioned problems with vehicle availability, including last-minute cancellations and not receiving the reserved vehicle.
Cleanliness and Condition
There were complaints about the cleanliness of the vehicles, with some customers reporting dirty cars and maintenance issues.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with their rentals and indicated they would return.