Pilot Travel Center

4.0
2939 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Olympia, WA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2430 93rd Avenue SW, Olympia, WA
98512, United States

Hours

Reviews

4.0
2,939 reviews
5 stars
1,357
4 stars
795
3 stars
412
2 stars
124
1 star
251

What are people saying?

AI-generated from recent customer reviews

Shower Policy

Showers are restricted to commercial truck drivers only, causing frustration among non-commercial travelers.

Cleanliness Issues

Multiple reviews highlighted dirty restrooms and showers, with some stating they were filthy and poorly maintained.

Customer Service

Staff behavior was inconsistent, with some employees praised for friendliness while others were reported as rude or unhelpful.

Parking Problems

Customers reported issues with parking availability, including reserved spots being occupied and tight parking spaces.

Food Quality

Food options received mixed reviews, with some customers expressing dissatisfaction with the quality and service at food outlets.
  • JM
    Josh M (Josh M)
    Nov 11, 2025
    1.0
    Nowhere to refill water bottle with just water. Super annoying, but I’ve stopped fueling my truck or spending money at truck stops that don’t have a free way to refill water bottles and try and force you to spend money on drinks. Typically just stick with Loves and worse case TA and only use Pilot/Flying J for parking if it’s a last resort.
  • AA
    Amanda
    Nov 4, 2025
    3.0
    They didn't have sprite zero or hot dogs but the bathrooms are clean. As long as you aren't looking for what I was then is ok to stop here
  • SG
    simarjeet singh Gill
    Oct 24, 2025
    1.0
    Do not recommend this place. Customer service is very bad. Staff to so rude.
  • KT
    Kat TA
    Oct 21, 2025
    1.0
    Won't let you shower if you aren't a Comercial Truck Driver. Been to so many truck stops including Pilots before and I've never had this issue before. I walked in and asked if I would be able to pay for the shower and the woman at the front said "Are you a commercial truck driver?" and when I said no, she said "If you aren't one then you can't use the shower. new policy as of a few years ago." Either this place doesn't care or doesn't know the amount of people in RVs (like me) that rely on being able to take showers at places like this. Terrible place, don't give them your money. You should be ashamed of yourself Pilot and change your website to actually reflect your shower policies if they've changed because right now it says anyone welcome and I sure as hell didn't feel welcomed.
  • TM
    Trevor May
    Oct 18, 2025
    1.0
    Used to be my go to spot on I-5. Really disappointed with closing all registers and making us check out on scan yourself registers. I really hope they can continue to drive profits by requiring customers to do the work they used to pay people to do at the expense of customer experience. Time to find another spot.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.