Pilot Travel Center

4.0
2942 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Olympia, WA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2430 93rd Avenue SW, Olympia, WA
98512, United States

Hours

Reviews

4.0
2,942 reviews
5 stars
1,358
4 stars
795
3 stars
412
2 stars
124
1 star
253

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude and unprofessional.

Cleanliness

There were consistent complaints about the cleanliness of the bathrooms and showers, with many customers noting they were filthy and poorly maintained.

Shower Policy

Many customers expressed frustration over the policy restricting shower access to commercial drivers only, feeling it was unfair to other travelers.

Parking Issues

Several reviews mentioned difficulties with parking availability and tight spaces, leading to a frustrating experience for customers.

Food Quality

Customers reported dissatisfaction with the food quality at the on-site restaurants, with some describing it as the worst they have ever had.
  • BB
    Bdawg
    3 days ago
    1.0
    Gotta take a damn test at the pumps and it still kicks you inside to pay
  • SB
    S B
    Dec 31, 2025
    1.0
    Don’t go here! Freaking card readers don’t work. Finally got it to work and then the pump wouldn’t continuously pump. Kept popping even when i held it at the same pressure. Just don’t go here unless you want aggravation and waste of your time.
  • SM
    Sylvia McKinzie
    Dec 16, 2025
    1.0
    Each time I purchase a breakfast sandwich via the drive-through, I experience the same difficulty with a female manager who seems condescending. Today, she had trouble counting my change for a $5.36 sandwich. I gave her a 10 dollar bill, 3 dimes and 6 pennies. At the second window, a staff member abruptly handed me my order without a word. We are not a cashless society yet... However, my main point is the lack of courtesy and unprofessionalism from this franchise. 🚫
  • JE
    Jesus Escobar
    Dec 13, 2025
    1.0
    How ridiculous! They take their break for up to an hour, they have 3 showers available, but they can't be used because the person is on their break... Seriously? More than an hour?
  • AM
    A M
    Dec 6, 2025
    1.0
    I called to rent a shower because the online site said it was available to the public. And was told this store hate homeless and only rent to those they deem worthy... well she said it professional like. Seriously, how bad are their paying customers who are homeless to chose not to let them spend their money their? I think Pilot can be a gas station i avoid now... flying j is it. Got it! Only the privilege can rent the public showers.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.