Enterprise Rent-A-Car

4.3
369 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2802 Pacific Ave SE, Olympia, WA
98501, United States
(360) 438-1278
https://www.enterprise.com/en/car-rental/locations/us/wa/olympia-pacific-ave-se-4528.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Olympia, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pacific Avenue Se location today.

Location

Enterprise Rent-A-Car
2802 Pacific Ave SE, Olympia, WA
98501, United States

Hours

Reviews

4.3
369 reviews
5 stars
264
4 stars
46
3 stars
12
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, often going above and beyond to meet their needs.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.

Reservation Issues

There were complaints about reservation cancellations and miscommunication regarding vehicle availability, leading to customer dissatisfaction.

Overall Experience

While many customers reported positive experiences, there were notable instances of frustration related to pricing and unexpected charges.
  • PD
    Paulette Doubrava
    Dec 31, 2025
    5.0
    I went to Enterprise right before Christmas and I was having problems with my bank and the representative did everything to help me out so I could be on my way! Thank you All!
  • EG
    Emma Guttchen
    Dec 13, 2025
    5.0
    I did not catch his name, but the man working the front desk on Saturday, December 13th was very helpful, kind, and friendly and easily dealt with many customers at the same time. I was renting a car through my insurance and Enterprise made it as easy as possible.
  • SS
    Sheila Sammeli
    Dec 9, 2025
    1.0
    Nothing but issues with the Pacific Ave store in Olympia. Told I have to have an upfront $200 hold on my card charged to me "in CASE" I don't return it with the appropriate amount of gas, or I go over the allotted days??? AND they wouldn't even bother to find a smaller car for me (when I don't need any bigger) so I'm going to end up paying about $30 PER DAY out of pocket when they were given a CLEAR P.O.# from my insurance company to take care of me!! Nothing but hassle and zero compassion!!
  • MR
    Mason Rae
    Dec 6, 2025
    3.0
    Exceptionally long hold times when you call them but they get the job done eventually just don’t expect it to be quick
  • LP
    L. E. St. Paul
    Dec 5, 2025
    4.0
    Always a pleasant experience when renting from Enterprise, however I was surprised that my vehicle wasn't ready for pickup at Olympia when I arrived 11 minutes early. It still had to be cleaned. But I was out the door in a reasonable regardless.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Olympia offer?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car in Olympia is open from 8:00 AM to 6:00 PM Monday through Friday.