Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationRV Repair ShopTransmission ShopAuto Air Conditioning Service
The top auto repair facilities put their money where their mouth is regarding the quality of their work, and you can expect this standard of service from Gateway Automotive Experts. Serving Mount Vernon, WA, we back all repairs with a 3 year, 36,000-mile warranty to give you peace of mind when you take your vehicle in for service. Established in 1999, we offer a wide range of vehicle repair services, from brake service to engine rebuilding on foreign and domestic models.
Location
Hours
Reviews
4.6
625 reviews
5 stars
518
4 stars
50
3 stars
10
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the courteous, professional, and friendly service provided by the staff.
Transparency
Several reviews highlighted the detailed inspection reports with photos and clear communication about repairs needed.
Trustworthiness
Customers expressed trust in the shop's honesty and integrity, especially regarding necessary repairs and costs.
Pricing Concerns
Some customers felt that the pricing for services and parts was excessive, particularly regarding labor rates and parts markup.
Efficiency
Many reviews noted quick service and timely completion of repairs, with some customers appreciating same-day service.
- AOAlfredo Miranda OrozcoNov 13, 20255.0First time customer here and it will definitely be the primary place I bring my cars to from now on
- PCPam ClarkNov 4, 20255.0Good communication, professional and prompt getting my job done.
- GBGerald BaronOct 19, 20255.0Courteous professional service.
- RCRiccardo CamposilvanOct 17, 20251.0I needed my brake pads replaced, so I brought my car into the shop. Last time I had my car there, I was told it would cost around $500 dollars for the replacement. After their inspection, they tried convincing me that all rotors, all brake pads, and calipers needed replacement, totaling well over $3500. When questioning them about what repairs were necessary they said all of them. As I was walking out they tried talking me into financing options and offered to at least fix my rear tires which, turns out, DIDN'T NEED ANY FIXING. Needless to say I brought my car to a different place for a second opinion and turns out -unsurprisingly- that I did not need all those repairs.
- JHJohnathon HamelOct 6, 20255.0Great customer service, very thorough inspection report was sent via email that had photos and diagnostics performed with no additional costs with an oil change performed. This did make the oil change 1.5 hours so plan on it.
Frequently Asked Questions About Gateway Automotive Experts
Where is Gateway Automotive Experts located?
Gateway Automotive Experts is located at 1301 E College Way, Mount Vernon, WA 98273, United States.
What are the business hours of Gateway Automotive Experts?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What types of vehicle services does Gateway Automotive Experts offer?
They provide a wide range of services including brake service, engine rebuilding, oil changes, transmission repairs, auto air conditioning service, wheel alignment, and more for both foreign and domestic vehicles.
Does Gateway Automotive Experts provide any warranty on their repairs?
Yes, they back all repairs with a 3 year or 36,000-mile warranty to give you peace of mind.
How can I schedule a service appointment at Gateway Automotive Experts?
You can schedule an appointment online at https://gatewayauto.net/schedule/ or call them at +1 360-424-3100.
What is the history of Gateway Automotive Experts?
Gateway Automotive Experts has been serving Mount Vernon since 1999, offering professional automotive repair services with quality assurance.
Are there any other automotive services near Gateway Automotive Experts?
Yes, nearby places include Gateway Automotive and Transmission, Car Care Clinic at Gateway Transmissions, and Splash N' Dash Car Wash where you can get additional automotive services like brake and transmission repair, car wash, and detailing.
What dining options are available close to Gateway Automotive Experts?
You can grab a meal at nearby Papa Murphy's, a pizza and fast food restaurant, or enjoy coffee and light fare at Espresso Connection and Gravity Coffee.
Are there any recreational or relaxation places near Gateway Automotive Experts?
Yes, nearby Skagit Parks and Recreation offers outdoor activities, and Saltwater Beauty Lounge provides spa and beauty services for relaxation before or after your vehicle service.
How might nearby businesses benefit someone visiting Gateway Automotive Experts?
If you're visiting Gateway Automotive Experts, you can conveniently access nearby services such as driving lessons at Bal Driving School, financial advice from Baird Private Wealth Management, or visit County Government Administrative Services for local needs while your vehicle is being serviced.