Gateway Automotive Experts

4.6
625 reviews

About

Auto Repair ShopBrake ShopOil Change Service StationRV Repair ShopTransmission ShopAuto Air Conditioning Service
The top auto repair facilities put their money where their mouth is regarding the quality of their work, and you can expect this standard of service from Gateway Automotive Experts. Serving Mount Vernon, WA, we back all repairs with a 3 year, 36,000-mile warranty to give you peace of mind when you take your vehicle in for service. Established in 1999, we offer a wide range of vehicle repair services, from brake service to engine rebuilding on foreign and domestic models.

Location

Gateway Automotive Experts
1301 E College Way, Mount Vernon, WA
98273, United States

Hours

Reviews

4.6
625 reviews
5 stars
518
4 stars
50
3 stars
10
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the courteous, professional, and friendly service provided by the staff.

Transparency

Several reviews highlighted the detailed inspection reports with photos and clear communication about repairs needed.

Trustworthiness

Customers expressed trust in the shop's honesty and integrity, especially regarding necessary repairs and costs.

Pricing Concerns

Some customers felt that the pricing for services and parts was excessive, particularly regarding labor rates and parts markup.

Efficiency

Many reviews noted quick service and timely completion of repairs, with some customers appreciating same-day service.
  • AO
    Alfredo Miranda Orozco
    Nov 13, 2025
    5.0
    First time customer here and it will definitely be the primary place I bring my cars to from now on
  • PC
    Pam Clark
    Nov 4, 2025
    5.0
    Good communication, professional and prompt getting my job done.
  • GB
    Gerald Baron
    Oct 19, 2025
    5.0
    Courteous professional service.
  • RC
    Riccardo Camposilvan
    Oct 17, 2025
    1.0
    I needed my brake pads replaced, so I brought my car into the shop. Last time I had my car there, I was told it would cost around $500 dollars for the replacement. After their inspection, they tried convincing me that all rotors, all brake pads, and calipers needed replacement, totaling well over $3500. When questioning them about what repairs were necessary they said all of them. As I was walking out they tried talking me into financing options and offered to at least fix my rear tires which, turns out, DIDN'T NEED ANY FIXING. Needless to say I brought my car to a different place for a second opinion and turns out -unsurprisingly- that I did not need all those repairs.
  • JH
    Johnathon Hamel
    Oct 6, 2025
    5.0
    Great customer service, very thorough inspection report was sent via email that had photos and diagnostics performed with no additional costs with an oil change performed. This did make the oil change 1.5 hours so plan on it.

Frequently Asked Questions About Gateway Automotive Experts

Where is Gateway Automotive Experts located?

Gateway Automotive Experts is located at 1301 E College Way, Mount Vernon, WA 98273, United States.

What are the business hours of Gateway Automotive Experts?

The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.