Many customers praised the staff for their compassion, professionalism, and willingness to go above and beyond during stressful situations.
Service Quality
Overall, the towing and repair services were described as prompt, efficient, and professional, with many customers expressing satisfaction with the quality of service.
Pricing Issues
Some customers reported discrepancies in pricing and dissatisfaction with charges that exceeded initial quotes, indicating a need for better communication regarding costs.
Friendly Staff
Numerous reviews highlighted the friendliness and helpfulness of the staff, contributing to a positive customer experience.
Community Reputation
The business is well-regarded in the local community, with many customers recommending it for its reliable service and positive interactions.
JS
jennifer sullivan
3 days ago
5.0
Just had the easiest and most friendly tow from Kenneth (Kid) and I highly recommend this company and the driver. He was 10 mins early and efficient and professional yet super down to earth and made the drive from Everett to month Vernon smooth and not awkward! Thanks
JC
Jesse Craig
3 days ago
5.0
Kenneth (kid) was cool as hell.... He got us thru rush hour traffic safety and smoothly with great conversation
AS
Austin Schols
Nov 12, 2025
5.0
Excellent professional service
SA
Siegfried Adre
Nov 10, 2025
5.0
Budget Towing deserves more than 5 out of 5 stars! Larry and his wife Shirley saved us from a horrible situation when we were stuck in the dark along I-5 with no cell service. Larry tried to call me so many times to confirm my location but my phone was just not working. He still went to look for me and my family at I-5 even without confirmation to take a chance to help somebody in distress. They eventually found us and got us to the tire shop. The ride to the tire shop was so pleasant and being with them made us realize that our ordeal is over and everything is going to be fine. Thank you so much Budget Towing, thank you so much Larry and Shirley! You guys are lifesavers!
BW
blair welsh
Nov 7, 2025
5.0
GOD BLESS the entire staff of BUDGET (Johnson's) TOWING!
On Thursday Oct 30 205 myself, wife and 17year old Cat were travelling Down the i-5 south (From BC CANADA) towing our 26ft Travel Trailer with our CHEV TAHOE.
We had a Terrible Accident on the I-5.
The Team that showed up to the Carnage on the Highway were so Professional. They sincerely CARED about my wife & cat. They did a great job keeping us safe - Along with State Police and Fire Dept.
The owner "DAN" filled us in on having access to our personal belongings being keep safe in their impound yard. He provided advice while dealing with ICBC (Insurance) etc.
DAN, DWAYNE ( Doesnt talk much! LOL) the Road Side Guy who's making new life in US from Honduras, the Staff back at the Yard (Young man just married)..... THANK YOU! THANK YOU!
I believe my wife was in SHOCK for Days.
She however, kept being so emotional about how nice the Driver was who let her and Isabella Stay in his Tow Truck ( Yes, I am Crying right now). THANK YOU SIR! its scary as hell standing on the shoulder of the road, looking at your dreams destroyed!
While working with insurance and things from the Marriott Fairfield ..... These guys HELPED stopped the INSURANCE COMPANY from trying to TAKE MY BELONGINGS AWAY before ti could make any logical choices. All they care about is "Saving Money".
BUDGET CARED ABOUT US!!!!!
Thank you DAN and STAFF!
I will never forget the generosity, Respect and Kindness you gave us.
There is an old saying: "I HOPE TO NEVER SEE YOU AGAIN" - lol cause the circumstances involved accident. Well, I hope to see any one of you guys (No Accidents) and Shake your hands again for all the Compassion, Professionalism and Help.
THANK YOU SO MUCH!
ps: Seem Everyone in the Burlington, Mount Vernon community all say how GREAT YOU GUYS ARE.
THE TRUTH is the TRUTH!
Blair Welsh & Diana ( Isabella our 17 Cat)
__________
DAN KEPT OUR PERSONAL BELONGINGS safe at his yard.
DAN Kept Insurance, Tow truck guys from prematurely trying to "STEAL/TAKE AWAY" my belongings before i ever had a chance to sleep and get well at Hotel. Dan is an absolute man of his word. GOD BLESS
Frequently Asked Questions About Budget Towing & Auto Repair
What services does Budget Towing & Auto Repair offer?
They provide 24-hour towing, hauling, and recovery services including equipment and machinery hauling in Whatcom and Skagit County, WA.
What are the operating hours of Budget Towing & Auto Repair?
Budget Towing & Auto Repair operates 24 hours a day, 7 days a week.
Where is Budget Towing & Auto Repair located?
They are located at 2410 Old Hwy 99 S Rd, Mount Vernon, WA 98273, USA.
What payment methods are accepted at Budget Towing & Auto Repair?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Budget Towing & Auto Repair?
You can reach them by phone at +1 360-424-4517 or their alternate phone +1 360-755-6285.
Since when has Budget Towing & Auto Repair been in business?
Budget Towing & Auto Repair has been established since 1993.
Which associations is Budget Towing & Auto Repair a member of?
They are members of the Mt. Vernon Chamber of Commerce, Washington Towing and Recovery Association, and NFIB.
Are there any nearby schools or training centers relevant to vehicle operations?
Yes, Skagit City Trucking School, LLC is nearby, offering driving and vocational training which could help customers seeking professional driving education.
What nearby places can customers visit while waiting for towing or repair services?
Customers can visit local spots like Wienerville USA for food and clothing shopping or Pasek Cellars winery for a wine tasting experience.
Are there any nearby automotive-related businesses or services?
Nearby automotive businesses include Chuckanut Golf Carts offering golf cart sales and repair, as well as other automotive repair shops.