Many customers praised the friendly and professional demeanor of the staff, highlighting their willingness to help and provide support during stressful situations.
Efficiency
Numerous reviews noted the quick response times and efficient service provided by the towing team, often arriving sooner than expected.
Professionalism
Customers frequently mentioned the professionalism of the drivers and staff, with many expressing appreciation for their skills and knowledge.
Pricing Issues
Some customers reported dissatisfaction with pricing, citing discrepancies between quoted and final charges, which led to negative experiences.
Compassionate Care
Several reviews highlighted the compassionate approach of the staff, particularly in difficult situations, making customers feel cared for and supported.
HC
Heather Campbell
6 days ago
5.0
Had to call AAA for an update because their original tow company couldn't do it, and their website wouldn't update, but Budget Towing picked it up! Kenneth (driver) was absolutely wonderful! Extremely professional, skilled, and positive kid, not awkward at all, which really helps when you're stranded on the side of the road, and stuck with a stranger in a truck from Burlington to Maple Falls!
BB
Bonnie Bynum
Dec 27, 2025
5.0
Josh was very skilled, knowledgeable, and friendly. He got our car unstuck in a lot of mud and was able to get it back to our house safely and quickly. Thank you a million budget towing for fast friendly and skilled service!
BP
Brandon Plutino
Dec 1, 2025
5.0
They did an excellent job of correct a major malfunction of mine. Thank you kindly.
JS
jennifer sullivan
Nov 21, 2025
5.0
Just had the easiest and most friendly tow from Kenneth (Kid) and I highly recommend this company and the driver. He was 10 mins early and efficient and professional yet super down to earth and made the drive from Everett to month Vernon smooth and not awkward! Thanks
BW
blair welsh
Nov 7, 2025
5.0
GOD BLESS the entire staff of BUDGET (Johnson's) TOWING!
On Thursday Oct 30 205 myself, wife and 17year old Cat were travelling Down the i-5 south (From BC CANADA) towing our 26ft Travel Trailer with our CHEV TAHOE.
We had a Terrible Accident on the I-5.
The Team that showed up to the Carnage on the Highway were so Professional. They sincerely CARED about my wife & cat. They did a great job keeping us safe - Along with State Police and Fire Dept.
The owner "DAN" filled us in on having access to our personal belongings being keep safe in their impound yard. He provided advice while dealing with ICBC (Insurance) etc.
DAN, DWAYNE ( Doesnt talk much! LOL) the Road Side Guy who's making new life in US from Honduras, the Staff back at the Yard (Young man just married)..... THANK YOU! THANK YOU!
I believe my wife was in SHOCK for Days.
She however, kept being so emotional about how nice the Driver was who let her and Isabella Stay in his Tow Truck ( Yes, I am Crying right now). THANK YOU SIR! its scary as hell standing on the shoulder of the road, looking at your dreams destroyed!
While working with insurance and things from the Marriott Fairfield ..... These guys HELPED stopped the INSURANCE COMPANY from trying to TAKE MY BELONGINGS AWAY before ti could make any logical choices. All they care about is "Saving Money".
BUDGET CARED ABOUT US!!!!!
Thank you DAN and STAFF!
I will never forget the generosity, Respect and Kindness you gave us.
There is an old saying: "I HOPE TO NEVER SEE YOU AGAIN" - lol cause the circumstances involved accident. Well, I hope to see any one of you guys (No Accidents) and Shake your hands again for all the Compassion, Professionalism and Help.
THANK YOU SO MUCH!
ps: Seem Everyone in the Burlington, Mount Vernon community all say how GREAT YOU GUYS ARE.
THE TRUTH is the TRUTH!
Blair Welsh & Diana ( Isabella our 17 Cat)
__________
DAN KEPT OUR PERSONAL BELONGINGS safe at his yard.
DAN Kept Insurance, Tow truck guys from prematurely trying to "STEAL/TAKE AWAY" my belongings before i ever had a chance to sleep and get well at Hotel. Dan is an absolute man of his word. GOD BLESS
Frequently Asked Questions About Budget Towing & Auto Repair
What services does Budget Towing & Auto Repair offer?
They provide 24-hour towing, hauling, and recovery services including equipment and machinery hauling in Whatcom and Skagit County, WA.
What are the operating hours of Budget Towing & Auto Repair?
Budget Towing & Auto Repair operates 24 hours a day, 7 days a week.
Where is Budget Towing & Auto Repair located?
They are located at 2410 Old Hwy 99 S Rd, Mount Vernon, WA 98273, USA.
What payment methods are accepted at Budget Towing & Auto Repair?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Budget Towing & Auto Repair?
You can reach them by phone at +1 360-424-4517 or their alternate phone +1 360-755-6285.
Since when has Budget Towing & Auto Repair been in business?
Budget Towing & Auto Repair has been established since 1993.
Which associations is Budget Towing & Auto Repair a member of?
They are members of the Mt. Vernon Chamber of Commerce, Washington Towing and Recovery Association, and NFIB.
Are there any nearby schools or training centers relevant to vehicle operations?
Yes, Skagit City Trucking School, LLC is nearby, offering driving and vocational training which could help customers seeking professional driving education.
What nearby places can customers visit while waiting for towing or repair services?
Customers can visit local spots like Wienerville USA for food and clothing shopping or Pasek Cellars winery for a wine tasting experience.
Are there any nearby automotive-related businesses or services?
Nearby automotive businesses include Chuckanut Golf Carts offering golf cart sales and repair, as well as other automotive repair shops.