Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Moses Lake.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
147 reviews
5 stars
117
4 stars
11
3 stars
4
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some customers praising fast and friendly service while others reported poor experiences and incomplete work.
Staff Attitude
Staff generally received positive feedback for being friendly and helpful, although some customers noted instances of rudeness or unprofessional behavior.
Pricing Concerns
Customers expressed concerns about pricing, particularly for foreign vehicles, with some finding services to be overpriced.
Efficiency
Many customers appreciated the quick service, often completing oil changes in under 15 minutes.
- ARAnita Reyna3 days ago5.0Staff was friendly, courteous and kept me updated on recommendations for maintenance on my truck. They are always professional.
- CCChris ColemanJan 6, 20265.0John and the team did an awesome job and will definitely be back
- MGMike GuerraDec 20, 20251.0IF YOU HAVE A FOREIGN CAR DO NOT GO HERE! This was my mistake coming to a quick lube shop to get my oil changed on a foreign car. I didn’t have a torque wrench available, and I didn’t have the clearance to lift my vehicle while keeping it completely level so this was an option and they sounded great over the phone - confident. They insisted on sucking the oil up instead of draining it from the plug. I drive a 2018 Audi Q7 3.0 and these engines absolutely require it to be drained from the plug because the carbon sediments lay below, and you cannot fully reach them by pulling up, only draining out. It always leaves at least a quart left. They did this to avoid stripping the drain plug, which I get. But I asked to see the amount of oil they pulled and they drained it out before they could show me - and I watched to see if anyone was going to personally look and verify that they pulled 7.2 out - NOPE. The worst part about this was the consistent push back to my request - “Please drain it from the bottom.” This is proof that there was still dirty oil left in the motor after they “drained it” and they didn’t fill it up like it should’ve been. I’m doing it myself from now on - They left oil all over the front of my car too :/
- RMRoman MendozaDec 1, 20251.0The service here is as terrible as their oil is. Dont go unless you are looking to get ripped off, held hostage with unauthorized work and belittled by the manager John who was extremely snarky and argumentative, then Jordan thought it was a great idea to slam my hood down hard as he could.They also did not do a complete and thorough job. Definitely reporting my concers to corporate. Do yourself a favor and go elsewhere
- KJKelli JacksonNov 24, 20255.0Thank you Jacob for helping change my headlight bulb, John and Kevin for excellent service! You’ve created a loyal customer!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Moses Lake offer?
Valvoline Instant Oil Change provides quick, easy oil changes in about 15 minutes, as well as a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 1211 S Pioneer Way, Moses Lake, WA 98837, US.
What are the regular business hours for Valvoline Instant Oil Change?
The business is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is Valvoline Instant Oil Change open on major holidays?
Valvoline Instant Oil Change is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Valvoline Instant Oil Change require appointments for their services?
No, appointments are not required to receive services at Valvoline Instant Oil Change.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
What nearby places can I visit after a service at Valvoline Instant Oil Change?
Nearby you can visit Dollar Tree for shopping, Dairy Queen for a quick bite, or Snyder's Bakery and Franz Bakery Outlet for bakery goods.
Are there other automotive service providers near Valvoline Instant Oil Change?
Yes, Havoline Xpress Lube and Bud Clary Honda of Moses Lake Service Center are nearby for additional automotive repair services.
How can nearby gas stations help when visiting Valvoline Instant Oil Change?
Nearby gas stations like Shell and Hillstop can be convenient for refueling before or after your vehicle service.
How can visiting nearby places like Advanced Eyecare Associates or On-Point Skin & Body Bar complement a visit to Valvoline Instant Oil Change?
While waiting for your vehicle service, you might schedule appointments or visits to Advanced Eyecare Associates for eye care or On-Point Skin & Body Bar for spa treatments, enhancing your day in Moses Lake.