Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Moses Lake.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
770 N. Stratford Road, Moses Lake, WA
98837, United States
Hours
Reviews
4.4
318 reviews
5 stars
228
4 stars
52
3 stars
8
2 stars
7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the staff for being friendly, professional, and knowledgeable, with many noting quick and efficient service.
Customer Care
The team was often described as helpful and willing to answer questions, creating a welcoming atmosphere for customers.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, citing high costs for services and attempts to upsell additional services.
Vehicle Care
Some customers expressed concerns about the handling of their vehicles, including issues with cleanliness and potential damage during service.
Mixed Experiences
While many had positive experiences, a few customers reported significant issues, including miscommunication and service errors.
- DDDani DelitoNov 15, 20255.0Normally I do all my own work on my cars but today I was feeling lazy so I stopped in to valvoline on Stratford for the first time and and really appreciated Aaron the manager taking his time and showing pride in his job and made this a great experience thinking of coming back again thank you Aaron
- NNNicholeNov 15, 20255.0Great service at Valvoline in Moses Lake! Aaron was super nice, professional, and made the whole process quick and easy. The service was fast, and the price was much cheaper than going to the dealership. Highly recommend stopping here if you want friendly staff and efficient service!
- NWNicole WolfeNov 12, 20255.0Great work. Angel was fast and efficient and Aaron was friendly and very knowledgeable. That’s why I always come back.
- GGGwynethNov 12, 20255.0Super fast and efficient. They are great at explaining exactly what’s needed, they streamline the process and take great care of their customers!
- CWCammon WoolseyOct 25, 20255.0The whole crew here is amazing! Every time I've been here they've taken great care of me and my car! They're very friendly and are always willing to answer any questions I have. The manager Aaron is definitely a good leader for the team, and when he's not there, everyone else steps into the roll wonderfully. Keep up the great work everyone! I'll definitely be returning
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Moses Lake provide?
Valvoline Instant Oil Change offers preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Moses Lake?
It is located at 770 N. Stratford Road, Moses Lake, WA 98837, USA.
What are the operating hours of Valvoline Instant Oil Change in Moses Lake?
The hours are Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change in Moses Lake require appointments?
No, appointments are not required at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change in Moses Lake open on major holidays?
The store is closed on major holidays such as Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25).
Which nearby dining options are available around Valvoline Instant Oil Change?
Nearby dining options include Arby's, Burger King, McDonald's, Tacos Colima food truck, and Tacos Mi Casa Mexican restaurant, great for grabbing a meal before or after your vehicle service.
What automotive-related businesses are close to Valvoline Instant Oil Change in Moses Lake?
Nearby automotive businesses include Custom Auto Works for truck repairs, Midas for tire services, AutoMetrics Moses Lake for automotive repair and oil changes, and O'Reilly Auto Parts for car parts and supplies.
How can nearby gas stations like Circle K and Exxon & Mobil Stations help customers visiting Valvoline Instant Oil Change?
Customers can conveniently refuel their vehicles at nearby gas stations like Circle K and Exxon & Mobil, making it easier to maintain their car's overall condition along with getting oil changes.
Where can customers find additional services like hardware or office supplies near Valvoline Instant Oil Change?
True Value and Sherwin-Williams hardware stores and Staples office equipment and printing services are nearby, useful for customers needing home improvement or office supplies after vehicle maintenance.