Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Moses Lake.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
770 N. Stratford Road, Moses Lake, WA
98837, United States
Hours
Reviews
4.4
330 reviews
5 stars
239
4 stars
51
3 stars
8
2 stars
7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and efficient service provided by the staff.
Speed of Service
Many reviews highlighted the quick turnaround time for oil changes and other services, with minimal wait times.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that services were expensive or that they were upsold on unnecessary items.
Quality of Work
While most feedback was positive regarding service quality, there were a few complaints about issues such as oil leaks and mishandling of vehicles.
- KKKelsi1 day ago5.0They are always very professional and kind. I appreciate the recommendations for services that may be due, but I never feel pressured.
- SGShyla GarnerDec 29, 20251.0If I can put a zero I would. They wouldn’t stop talking to each other and showing each other stuff on the phone. Didn’t put oil in my car when I asked why I didn’t get to see the oil the guy said I showed you and you’re being difficult. Difficult because I am watching and you don’t put oil in and you did not change my filter I asked to keep the old one and you said it’s not legal to let me have it. Wouldn’t even show me the filter. I will never return. My car died within 30 minutes leaving this place wouldn’t start come to find out after being towed I had no oil. A 2024 car turned into ruined new car. Go to the one in ephrata people not this one.
- MJMorgan JonesDec 16, 20255.0The people are always friendly, and the service was professional.
- RNROBERTO MANUEL MANRIQUE NUGENTNov 30, 20255.0Fast service and very professional. My car feels so much smoother after the service. Highly recommend Valvoline!
- ABAl B.Nov 28, 20255.0Another smooth oil change and more at the Pioneer Way Valvoline because of the excellent service from Kevin, Abigail, John and Manger Chris. They had concise communication to help ensure the job done right, and I felt assured about the work. Thank you.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Moses Lake provide?
Valvoline Instant Oil Change offers preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Moses Lake?
It is located at 770 N. Stratford Road, Moses Lake, WA 98837, USA.
What are the operating hours of Valvoline Instant Oil Change in Moses Lake?
The hours are Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change in Moses Lake require appointments?
No, appointments are not required at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change in Moses Lake open on major holidays?
The store is closed on major holidays such as Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25).
Which nearby dining options are available around Valvoline Instant Oil Change?
Nearby dining options include Arby's, Burger King, McDonald's, Tacos Colima food truck, and Tacos Mi Casa Mexican restaurant, great for grabbing a meal before or after your vehicle service.
What automotive-related businesses are close to Valvoline Instant Oil Change in Moses Lake?
Nearby automotive businesses include Custom Auto Works for truck repairs, Midas for tire services, AutoMetrics Moses Lake for automotive repair and oil changes, and O'Reilly Auto Parts for car parts and supplies.
How can nearby gas stations like Circle K and Exxon & Mobil Stations help customers visiting Valvoline Instant Oil Change?
Customers can conveniently refuel their vehicles at nearby gas stations like Circle K and Exxon & Mobil, making it easier to maintain their car's overall condition along with getting oil changes.
Where can customers find additional services like hardware or office supplies near Valvoline Instant Oil Change?
True Value and Sherwin-Williams hardware stores and Staples office equipment and printing services are nearby, useful for customers needing home improvement or office supplies after vehicle maintenance.