Jiffy Lube

4.7
1102 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MILL CREEK. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
13212 Bothell Everett Hwy, Mill Creek, WA
98012, United States

Hours

Reviews

4.7
1,102 reviews
5 stars
972
4 stars
52
3 stars
16
2 stars
22
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Efficiency

Many reviews noted the quick service and efficiency of the oil changes and other services provided.

Attention to Detail

Several customers appreciated the thoroughness of the service, including checks on additional vehicle components and clear communication about maintenance needs.

Mixed Experiences

While most feedback was positive, some customers reported issues with service quality and management behavior, indicating room for improvement.
  • RF
    Raynor Family
    6 days ago
    5.0
    Been getting service done here for some time. Few different crews, managers etc but this time around, crew seems happy and took care of business with the oil change. 5 services in a couple years on 3 vehicles, always done well. Appreciated yall!
  • AD
    ange deaver
    Jan 5, 2026
    5.0
    The gentleman handling the pricing, communications was awesome. The team providing the service were quick, efficient and friendly.
  • JS
    Janice Strand
    Dec 31, 2025
    5.0
    Jiffy Lube employees are courteous and knowledgeable. Each one makes sure their customers are well taken care of. I will definitely return for further service on my car.
  • LC
    Leila Culberson
    Dec 30, 2025
    1.0
    I had a not so great experience and I made a review stating what happened. I got a response asking me to email them so they could made it right. So I sent an email and I have heard nothing. What a joke
  • SS
    Stars
    Dec 15, 2025
    1.0
    I recently brought my 2007 Dodge Ram to Jiffy Lube for a routine oil change. I had only had the truck for a couple of days, and since it was a gift from my brother, I wanted to make sure everything was running properly. I paid nearly $200 for the service and expected a full inspection of all essential fluids, as advertised. A few days later, my truck began overheating, and the dashboard even displayed “Check Gages.” This is something that should never happen immediately after a professional inspection. I returned to the location and once again paid close to $200, only to later learn—thanks to a knowledgeable employee at AutoZone—that my coolant was extremely low. He added over a gallon of coolant on the spot. This made it clear that Jiffy Lube never checked the coolant or radiator fluid during my service, despite charging premium prices and claiming to inspect these items. This level of negligence not only cost me financially, but could have caused serious engine damage. I am extremely disappointed that a 90-year-old AutoZone worker was able to diagnose in minutes what Jiffy Lube overlooked twice. I expected basic competence and attention to detail, especially when it comes to something as critical as coolant levels on a vehicle known for temperature sensitivity. Unfortunately, that was not my experience. I hope this review encourages others to double-check their vehicles after service, and I hope Jiffy Lube addresses the lack of thoroughness and accountability at this location.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service