Enterprise Rent-A-Car

4.1
218 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mill Creek, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Service King Collision location today.

Location

Enterprise Rent-A-Car
18002 Bothell Everett Hwy, Mill Creek, WA
98012, United States

Hours

Reviews

4.1
218 reviews
5 stars
147
4 stars
24
3 stars
8
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff, particularly highlighting individuals like Zoe, Tony, and Sophia for their exceptional assistance.

Cleanliness Issues

Several reviews mentioned problems with the cleanliness of the rental cars, with reports of dirty interiors and unwashed vehicles.

Booking Problems

Customers expressed frustration with the online booking system, noting discrepancies between available cars and actual inventory, leading to last-minute cancellations.

Overall Experience

While many customers had positive experiences and would recommend the location, there were notable complaints about poor service and vehicle condition that affected satisfaction.
  • GS
    Gabriela Salinas
    3 days ago
    5.0
    Excellent service from Enterprise. The rental process was quick and stress-free, and the car was clean and reliable.
  • HH
    Helen
    Jan 5, 2026
    5.0
    I received outstanding service from Zoe and Lucas at Enterprise Rent-A-Car, Mill Creek. Lucas efficiently arranged a timely home pickup, while Zoe arrived to transport me and handled the car checkout seamlessly. The entire process was professional and hassle-free. Zoe went above and beyond by patiently showing me vehicles that caught my interest. Highly recommended!
  • RA
    Ryan A
    Dec 27, 2025
    3.0
    - Placing online booking does not mean anything as their stock in the shop and online system are not in sync - It shows available and lets you book and feel confident that you have a car, only to get a call on the day that they actually don’t have what you need in stock - Why online system lets you book? I didn’t make any other arrangements thinking I am all set. Life is full of unpleasant surprises, even when you are paying. Dang it
  • EJ
    Erin Jarvis
    Dec 19, 2025
    5.0
    Easy Peezy lemon squeezy rental!
  • ST
    Sam Ta
    Dec 14, 2025
    5.0
    I want to take a moment to recognize Zoe at the Enterprise location in Mill Creek, WA. She has consistently been amazing to work with—always attentive, kind, and genuinely thoughtful. Zoe goes the extra mile on even the smallest details, and those little things truly mean a lot. It’s rare to come across someone who not only does their job well, but does it with such care and a positive attitude every single time. Thank you, Zoe, for making each experience smooth and stress-free. You’re the best, and I wanted Enterprise to know how much you’re appreciated. Sam

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Mill Creek, WA?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car at the Service King Collision location?

The rental office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and is closed on Sundays.