Enterprise Rent-A-Car

4.2
304 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Marysville, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Smokey Point location today.

Location

Enterprise Rent-A-Car
16215 Smokey Point Blvd, Marysville, WA
98271, United States

Hours

Reviews

4.2
304 reviews
5 stars
211
4 stars
35
3 stars
10
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Vehicle Condition

Feedback varied on vehicle cleanliness and condition, with some customers reporting issues like unclean cars or mechanical problems.

Online Check-In

Customers expressed frustration with the online check-in process not saving time, as staff often repeated selections made online.

Overall Experience

While many customers had positive experiences, there were notable complaints about unprofessional behavior and poor handling of issues.
  • ME
    Mike Evans
    1 day ago
    5.0
    Great service and helpful made it very easy
  • DL
    Denise Longshore
    6 days ago
    5.0
    The service person was wonderful. They made my experience very pleasant. Enterprise will be my first choice, no actually…. my only choice next time I’m in need.
  • JL
    J Lazo
    Nov 7, 2025
    4.0
    Easy rental process I got my truck with low gas. I returned it with more fuel than when I took it out and they reimbursed me back for the difference.
  • MW
    Mike Wilder
    Nov 1, 2025
    3.0
    I rented from this location on 10/29/25 and was disappointed by the online check-in process. Enterprise sent me a message encouraging me to check in online to "skip more paperwork" at pickup. I completed everything online—insurance selections, vehicle preferences, all rental options. When I arrived, the employee spent over 30 minutes going through every single selection again, as if I hadn't checked in online at all. She asked about all the same options I had already chosen from home. The whole point of online check-in is to save time, but it made zero difference. I might as well have skipped it entirely. If you're going to offer online check-in, staff should be trained to actually use it to streamline the process. The vehicle itself was fine, but if you value your time, don't expect the online check-in to actually speed things up at this location. Pretty frustrating when a company advertises a time-saving feature that doesn't work as promised.
  • MH
    Monica Hayes
    Oct 26, 2025
    5.0
    Always so satisfied with the customer service and prices with enterprise. Would definitely recommend 10 out of 10. They always go far and beyond. Thank you everyone 💓 ☺️

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Marysville?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the rental location hours for Enterprise Rent-A-Car in Marysville?

The Marysville Smokey Point location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.