Business Details
About
Auto Repair ShopBrake ShopTransmission ShopOil Change Service Station
Automotive Experts of Maple Valley is a full-service preventive maintenance and auto repairs center in the Maple Valley, WA 98038 area. Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call to let us know how we can help you!
Location
Automotive Experts of Maple Valley
23312 Maple Valley Black Diamond Rd SE, Maple Valley, WA
98038, United States
Hours
Reviews
4.5
173 reviews
5 stars
145
4 stars
7
3 stars1
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.
Honesty
Numerous reviews highlighted the shop's integrity, with customers appreciating the lack of upselling and transparent communication about necessary repairs.
Quality of Work
Customers reported satisfaction with the quality of repairs and maintenance, noting that issues were diagnosed accurately and resolved effectively.
Timeliness
Several reviews mentioned that work was completed in a timely manner, with many customers receiving their vehicles back the same day.
Communication
While many praised communication, some customers expressed frustration with delays in updates and follow-through on appointments.
- APApril Pryzbek4 days ago5.0Very honest and friendly. They work as a great team together.
- MWMichael Walker5 days ago1.0Please don't go here. They charge a arm and leg for the easiest fixes. They scam you out if money. Charging 70$ for a new gas cap and labor. To screw a new gas cap on. The belts should not cost 1000$, 4 spark plugs SHOULD NOT BE over 440$. Like what? A 15-30 min job in labor is over 200$ plus another 250$ for the plugs? Na your crazy and wild. Avoid these scammers and find an honest shop. How dare you guys take advantage of people like this. You guys should be ashamed of yourselves....
- MAMandy AkisadaNov 10, 20251.0I brought my truck in for a simple transmission flush, hoping to save money by avoiding the dealership. Big mistake. Day 1: Dropped it off at 8am. No updates all day. I called at 12 pm and was told a part had been broken and I’d need to pay to fix it. Confused, I went in person—turns out nothing was broken. The part actually broke. They asked me to authorize an extra $250 and promised it would be done the next day. Day 2: Still not fixed. No call. When I finally reached someone, they admitted they didn’t even have the part and would need to keep my truck until Monday. Throughout this ordeal, the manager never clearly explained what was wrong. Worse, he spoke to me condescendingly—like I was clueless just because I’m a woman with a truck. I had to get my brother involved, and only then did they bother to explain the situation. 5 days for a transmission flush is unacceptable. Being treated dismissively because of my gender is even worse. I will never return here, and I strongly advise other women to think twice before going here, also it ended up being over $1200 and I was out my vehicle for 5 days.
- MAMarc AndersonOct 7, 20255.0Took my camry in for some diagnostic work. They were short handed that day but still got to it like they said they would!
- AAAnthony.MollicaSep 26, 20255.0Excellent experience, they did a great job, were very transparent and straightforward, I would highly recommend them to anyone.
Frequently Asked Questions About Automotive Experts of Maple Valley
What services does Automotive Experts of Maple Valley offer?
They offer full-service preventive maintenance and auto repairs for all makes and models, including brake, transmission, oil change, wheel alignment, tune up, and auto electrical services.
What are the business hours of Automotive Experts of Maple Valley?
They are open Monday to Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 4:00 PM, and closed on weekends.
Where is Automotive Experts of Maple Valley located?
They are located at 23312 Maple Valley Black Diamond Rd SE, Suite A, Maple Valley, WA 98038, USA.
How can I schedule a service appointment with Automotive Experts of Maple Valley?
You can schedule an appointment online by visiting https://auto-experts.net/schedule/ or by calling +1 425-432-7767.
What makes Automotive Experts of Maple Valley confident in their repair work?
They use the latest technology for diagnosis, offer service alternatives, and guarantee all their work to ensure customer satisfaction.
What nearby auto-related services can I find close to Automotive Experts of Maple Valley?
Nearby, you can find Cal & His Dog Spot Auto Detailing for car washes and detailing, and O'Reilly Auto Parts for automotive parts and accessories.
Are there convenient places to get coffee or a bite to eat near Automotive Experts of Maple Valley?
Yes, There Ya Go Espresso offers coffee and tea nearby, as well as Stockton's Restaurant & Spirits for dining options close to the repair shop.
If I am waiting for my car service, where can I find local amenities nearby?
You can visit Maple Valley Park Place for a park experience or browse local shops like Simple Health Choice organic grocery store and Imbibe Bottle House & Taproom bar nearby.
Does Automotive Experts of Maple Valley handle repair work on both domestic and import vehicles?
Yes, they have the knowledge to service and repair domestic and import vehicles of all makes and models.
How can I contact Automotive Experts of Maple Valley by phone?
You can call them at +1 425-432-7767, which is their local and main phone number.