Jiffy Lube

4.7
589 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LACEY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
1475 Marvin Rd NE, Lacey, WA
98516, United States

Hours

Reviews

4.7
589 reviews
5 stars
509
4 stars
37
3 stars
12
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and professional, with many customers praising their positive attitudes.

Service Speed

Most reviews highlight the quick and efficient service, with many customers noting they were in and out in a timely manner.

Quality of Work

While many customers report satisfactory service, there are several complaints about poor workmanship, including incorrect oil types and loose fittings.

Pricing

Customers appreciate competitive pricing and discounts, although some feel certain services are overpriced.

Trustworthiness

Several reviews express a lack of trust in the technicians' skills, with some customers reporting negative experiences that led to further issues with their vehicles.
  • KR
    Ken Ruth
    Nov 9, 2025
    5.0
    I've set up lube centers in the 80s with Pennzoil and over the years they have gotten slower and less efficient. That said, these folks have been great and I take all my vehicles to them. Brings a smile to my face when they really are jiffy again. ;o) Ken Ruth John L Scott Real Estate.
  • KR
    Kaya Rixe
    Oct 21, 2025
    5.0
    Services are always quick and well-done. Very kind and understanding staff.
  • LP
    LUCAS PETERS
    Oct 10, 2025
    1.0
    Poorly skilled technician, left my oil filter loose then claimed that the oil pan and ring were leaking. Also told me it will cost about $1,600 to fix. Went to another shop and learned that the leak was just a poorly installed oil filter which was also loose. The other shop fixed the issues for under $50 dollar in less than 40 minutes. This place is terrible and l will never do business with them ever again. Do yourself a favor and stay away from this place.
  • BS
    Bailey Smith
    Oct 10, 2025
    5.0
    I my oil change today and everyone was super nice thank you!
  • NK
    Nicholas Keppler
    Aug 30, 2025
    5.0
    Fast and friendly service, they were already complete before I even knew it.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service