Jiffy Lube

4.6
761 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LACEY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
4102 Pacific Ave SE, Lacey, WA
98503, United States

Hours

Reviews

4.6
761 reviews
5 stars
625
4 stars
63
3 stars
20
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the quick, professional, and friendly service they received during their visits.

Staff Knowledge

Customers appreciated the knowledgeable and informative staff who provided thorough explanations and advice.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that they were overcharged or misled about costs.

Customer Experience

Overall, many reviews highlighted positive experiences, with staff being described as friendly, courteous, and helpful.

Efficiency

Several reviews noted the quick turnaround time for services, with many customers being in and out in a short period.
  • MM
    Max M.
    Nov 7, 2025
    5.0
    Great service!!
  • LH
    Lisa Hinkle
    Nov 3, 2025
    2.0
    They didn’t seem to know what they were doing, did t know how to turn off my oil light
  • DD
    Douglas Davenport
    Oct 16, 2025
    5.0
    Quick and professional service
  • AR
    Andrew Riley
    Oct 1, 2025
    5.0
    Had a great experience getting my tires rotated and oil changed. Ron was super helpful And nice. Also, the coffee they had brewing was really good. Overall 10/10 experience.
  • MO
    MzSkittlez ONTOP
    Oct 1, 2025
    1.0
    The worst experience ever. Not only did they try to charge me $240 for an oil change, a filter, and a bulb. They left my car with almost no water/antifreeze in the radiator or overflow tank. They were trying to over charge me from the begining telling me that the cheapest oil change was $80 which was incorrect. From the original $80 oil change I was quoted $24.99 for the filter but when they came to tell me my charges and cost they said $240. So I told them no on the lightbulb and I didn't want the oil change I would go to Valvoline where I have never paid more than $100 and that is with extras included and the man said okay. And then another guy came over and told me too late they already drained the oil. A man comes to me and tells me there is a huge oil leak. That's awfully odd since my mechanic friend was just looking at my car yesterday checking my belts and fluid levels and he didnt see anything. Anyways I get the printout and it says I had a full tank of oil. So I ask how do I have a full tank of oil but a huge oil leak. The man said someone must have filled it. You mean someone filled it while I was sitting right here? So then they put my old oil back into my car and still charged me $120. When I went to pay a man gave me $10 off. I am so upset I don't know why guys think it's okay to try to overcharge a female or jack up the price or make more problems then originally. NEVER TAKE YOUR CAR HERE. I never write a bad review I get it people have off days but the whole crew??? Come on

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service