Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.0
141 reviews
5 stars
93
4 stars
11
3 stars
9
2 stars2
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting staff members like Michael and Wally for their helpfulness and communication.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked as good as new after service.
Communication
Several reviews mentioned effective communication throughout the repair process, with regular updates provided to customers.
Mixed Experiences
While many had positive experiences, some customers reported issues with unprofessional behavior and unsatisfactory repairs, indicating inconsistency in service.
Timeliness
Customers appreciated the quick turnaround on repairs, although some noted delays in scheduling and completion.
- JWJeffrey WhiteheadOct 24, 20255.0We have used Gerber in Lacey for repairs to my truck and my wife's car. They are professional, courteous and always do great work. We will go there in the future if the need comes up.
- NBnunya beeswaxSep 8, 20255.0So very friendly and fast service. And the front desk lady, can’t remember her name, was so sweet knowledgeable.
- CSChris SmithJul 29, 20255.0I had a great experience with Gerber Collision after someone scraped the rear driver side quarter panel of my van while it was parked. From start to finish, the team was professional, friendly, and communicative. They walked me through the repair process, kept me updated along the way, and returned my van looking as good as new. The quality of the work was excellent—like the damage never even happened. I really appreciate how smooth and stress-free they made the whole experience. Highly recommend Gerber Collision for any auto body repair needs!
- PMPatricia MickelJul 29, 20255.0I am more than pleased. My car looks so good. They kept me up to date every day on the progress of the repairs. They even called the car rental and arranged a car to meet me at Gerber. I was so nervous at first, because I never had an accident before. They made me feel at ease, and the repairs are perfect. Wally helped me through the whole process. I highly recommend Gerber for any repairs.
- SFSteven FriederichAug 14, 20235.0You guys are super busy. It shows. But Mike took the time out and showed me how mothers compound works and the proper way to rub it into my car’s door to clear up a few minor scratches. I really appreciate his effort. He is a keeper.
Frequently Asked Questions About Gerber Collision & Glass
What types of automotive services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision repair, auto body repair, auto glass services including windshield replacement, dent repair, and estimates backed by a Lifetime Guarantee.
What are the business hours for Gerber Collision & Glass in Lacey?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Gerber Collision & Glass offer any guarantees on their repair work?
Yes, they offer a Lifetime Guarantee for as long as you own your vehicle on their collision and auto glass repairs.
What payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa as payment options.
How can I contact Gerber Collision & Glass for an estimate or service appointment?
You can contact them by phone at +1 360-455-5316 or email at info@gerbercollision.com to request a free estimate or schedule services.
Where is Gerber Collision & Glass located in Lacey?
Gerber Collision & Glass is located at 1124 Carpenter Rd SE, Lacey, WA 98503, United States.
Which nearby places can help me find Gerber Collision & Glass easily?
Nearby locations such as 7-Eleven convenience store and Keller Supply hardware store can serve as landmarks to help you find Gerber Collision & Glass at 1124 Carpenter Rd SE.
Are there convenient rental car services near Gerber Collision & Glass?
Yes, there are several rental car agencies nearby including Hertz Rent A Car, Enterprise Rent-A-Car, and Thrifty Car Rental for customers needing temporary vehicles.
What are some nearby amenities customers can visit while their vehicle is being serviced?
Customers can visit nearby places such as Pat's Cafe for food, Lake Lois Park & Trail area for outdoor recreation, or Redbox for entertainment rentals during their wait.
Where can I find additional information or updates about Gerber Collision & Glass online?
You can visit their official website at https://www.gerbercollision.com/locations/lacey-wa or follow them on Facebook at facebook.com/GerberCollision.