Brand Certified
Enterprise Rent-A-Car
4.2(303 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1219 Carpenter Rd SE, Lacey, WA
98503, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(360) 456-0786
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/wa/lacey-collision-center-45lc.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lacey, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Collision Center location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
303 reviews
5 stars
205
4 stars
32
3 stars
17
2 stars
7
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Olivia and Zach providing exceptional service.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Cleanliness and Maintenance
While many customers noted that the vehicles were clean and well-maintained, there were also complaints about specific vehicles needing maintenance and cleanliness issues upon pickup.
Communication
Customers expressed mixed feelings about communication, with some praising the staff's responsiveness while others reported poor communication regarding reservations and vehicle readiness.
Overall Experience
Overall, experiences varied widely, with many customers expressing satisfaction and a willingness to return, while others reported significant frustrations and negative experiences.
- RLReuben LambersonFeb 24, 20265.0Quick and easy, overall a pleasant experience.
- JHJake smith (Hot-Wheels)Feb 8, 20265.0I was able to make it to see my father in time, because Enterprise was there and available for me to travel after we received bad news... Thank you for being available for me to rent a car to see my dying father in time!!!! Enterprise is and always will be a blessing to those in need!!!! Thank you once again for being there!!!! "5" STARS ALL DAY 🌟 ⭐️ 🌠 💫 🌟
- THToshiro HinsougayaJan 31, 20265.0Very knowledgeable and professional staff very intuitive always the right choice best quality and deals I prefer rent Enterprise over any other car rental company
- ELE. D. LewisJan 12, 20265.0The best there is.
- ZSzachary sanchezDec 13, 20255.0My truck was in the shop for warranty repairs, which included a rental reservation, and I had requested a van. This location had one available, and from the moment I arrived, the experience was excellent. Olivia greeted me right away, even while assisting another customer, and made me feel acknowledged and taken care of immediately. Olivia was incredibly friendly, professional, and communicative throughout the process. She kept me informed every step of the way, clearly explained pricing and procedures, and answered all of my questions with confidence and transparency. When I mentioned that I needed the vehicle sooner rather than later, she and her team jumped into action and had everything prepared quickly and efficiently. The entire experience was smooth, stress-free, and genuinely impressive. Outstanding customer service from start to finish—I would absolutely rent from this location again without hesitation.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lacey, WA?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
What are the operating hours of Enterprise Rent-A-Car at 1219 Carpenter Rd SE, Lacey?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Lacey?
You can reserve your rental car online through their website or by contacting them via their local phone number.
What payment methods are accepted at Enterprise Rent-A-Car in Lacey?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car in Lacey offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Is Enterprise Rent-A-Car in Lacey woman-owned?
Yes, Enterprise Rent-A-Car in Lacey is woman-owned.
Where is Enterprise Rent-A-Car located in Lacey, WA?
Enterprise Rent-A-Car is located at 1219 Carpenter Rd SE, Ste A, Lacey, WA 98503, USA.
What nearby automotive repair services can I find near Enterprise Rent-A-Car?
Nearby automotive repair and collision services include Lacey Collision Center, Gerber Collision & Glass, and Glass America, helpful if your car needs repairs before or after your rental.
Are there any convenient places to grab a meal or coffee near Enterprise Rent-A-Car?
Yes, Pat's Cafe is located nearby, offering an American restaurant and cafe experience for a meal or coffee break before or after your car rental.
What parks or outdoor spaces are close to Enterprise Rent-A-Car in Lacey?
Homann Park and Lake Lois Park & Trail area are nearby, providing outdoor options for recreation around your visit to Enterprise Rent-A-Car.
Brand Certified Facts from Enterprise Rent-A-Car
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