Enterprise Rent-A-Car

4.2
420 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Kirkland, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 120th Avenue Northeast location today.

Location

Enterprise Rent-A-Car
11402 120th Ave NE, Kirkland, WA
98033, United States

Hours

Reviews

4.2
420 reviews
5 stars
296
4 stars
38
3 stars
25
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Reservation Issues

Several reviews mentioned problems with reservations, including overbooking and unavailability of reserved vehicles, leading to customer dissatisfaction.

Pickup and Drop-off

Customers generally found the pickup and drop-off process to be smooth and efficient, although some reported delays and poor communication.

Vehicle Condition

While many customers appreciated the cleanliness and quality of the vehicles, there were complaints about receiving vehicles that did not match their reservations or were in poor condition.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant frustrations with service and vehicle availability.
  • JT
    Jordyn Taylor
    5 days ago
    5.0
    Shelbi and Abigail made the process so smooth and quick, but not rushed at all. I appreciate the Kirkland location being open on Sunday as we needed a car in a pinch. They also have a great selection of vehicles. Exceptional experience
  • DR
    Dede Rux
    Nov 16, 2025
    5.0
    Great place to rent a car
  • KK
    Katrina K.
    Nov 9, 2025
    5.0
    Shelbi is the best! I’ve been renting at enterprise in various locations for years, and I’ve had the best experiences with this Kirkland team.
  • MM
    Mario Martinez
    Nov 8, 2025
    5.0
    Even when it’s super busy, the team at Enterprise stays friendly, patient, and professional. They always treat customers with kindness and keep a great attitude — truly appreciate their service every time!
  • CS
    Charles Stewart
    Oct 17, 2025
    5.0
    Great experience renting a car at the Kirkland (WA) Enterprise office. They picked me up at the auto body repair shop and made it effortless to rent a car while my car was being repaired. The staff was friendly and helpful, particularly Management Trainee Abbigale Dean, who was wonderful. The contract terms and options were clearly explained to me so there would be no surprises. Highly recommended!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Kirkland, WA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit different needs.

Where is Enterprise Rent-A-Car located in Kirkland?

You can find Enterprise Rent-A-Car at 11402 120th Ave NE, Kirkland, WA 98033.