Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Kirkland, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 120th Avenue Northeast location today.
Location
Hours
Reviews
4.2
424 reviews
5 stars
299
4 stars
39
3 stars
25
2 stars
14
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including confirmed reservations not being honored and receiving different vehicles than expected.
Safety Concerns
Multiple customers reported concerns about the safety and condition of the vehicles, including faulty brakes and seatbelt issues.
Mixed Experiences
While some customers had excellent experiences, others reported significant frustrations, particularly regarding communication and service quality.
- SVsurya varmaJan 2, 20261.0I’ve now had three terrible experiences with Enterprise Kirkland, and this most recent one was the final straw. I picked up a car and immediately noticed the brakes were not in good condition, and the seat belt alarm kept beeping even though the belt was properly fastened. That’s a basic safety issue, and I wasn’t willing to risk it. I returned the car right away and asked to cancel the reservation since I didn’t even use the vehicle. Despite that, I was still charged for the rental, which is completely unacceptable. This is the third time I’ve dealt with unsafe cars from this branch, even after previous assurances from management(Shelbi R Clark). When I brought up this latest issue to the branch manager, she showed no willingness to understand the customer’s perspective. I will not recommend Enterprise to anyone. For your own safety and peace of mind, please choose another rental company.
- SRSoumini ReddyDec 30, 20251.0Poor and Faulty cars, consider other Enterprise branches
- ABAvery BreauxDec 15, 20255.0Fantastic experience with this place! Shelbi was very patient with me & my insurance issues when picking up my rental, and I had no issues with that car whatsoever while driving it. They have a good range of cars to select from, often new models, and excellent customer service. I hope I never have to go back to get another rental, but if I did, this would be the place!
- RRRobertNov 27, 20255.0Extremely friendly staff. Made the process really easy.
- JTJordyn TaylorNov 19, 20255.0Shelbi and Abigail made the process so smooth and quick, but not rushed at all. I appreciate the Kirkland location being open on Sunday as we needed a car in a pinch. They also have a great selection of vehicles. Exceptional experience
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Kirkland, WA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit different needs.
Where is Enterprise Rent-A-Car located in Kirkland?
You can find Enterprise Rent-A-Car at 11402 120th Ave NE, Kirkland, WA 98033.
What are the business hours of Enterprise Rent-A-Car Kirkland location?
The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 2:00 PM, and Sundays from 9:00 AM to 2:00 PM.
Can I make a reservation online for a rental car at Enterprise Kirkland?
Yes, you can reserve your rental car online at their website https://www.enterprise.com/en/car-rental-locations/us/wa/kirkland-120th-ave-ne-4513.html.
What payment options are accepted at Enterprise Rent-A-Car in Kirkland?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment.
Does Enterprise Rent-A-Car in Kirkland offer any special discounts?
Yes, they provide discounts for active military members.
Is Enterprise Rent-A-Car in Kirkland a woman-owned business?
Yes, this location is owned by women.
How can customers in Kirkland easily get to Enterprise Rent-A-Car?
Customers can navigate to Enterprise Rent-A-Car located on 120th Ave NE and might find it convenient to stop by nearby places such as 425 Motorsports or Goodsell Power Equipment when running errands.
What nearby automotive services are available around Enterprise Rent-A-Car in Kirkland?
Nearby automotive services include 425 Motorsports for automotive parts and customization, Vogue Autowërks for auto repair, and Classic Collision for auto body services, which you can visit before or after renting a vehicle.
Are there any recreational or fitness facilities near Enterprise Rent-A-Car in Kirkland?
Yes, Lakeside CrossFit gym and Victory Rhythmic Gymnastics sports club are nearby, allowing customers to combine fitness activities with their visit to Enterprise.