Location.com logo
Brand Certified

AutoZone Auto Parts

4.1
(455 reviews)

Business Details

12660 Totem Lake Blvd, Kirkland, WA
98034, United States
(425) 823-4447
https://www.autozone.com/locations/wa/kirkland/12660-totem-lake-blvd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Totem Lake Blvd in Kirkland, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kirkland, WA or call us at (425) 823-4447.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12660 Totem Lake Blvd, Kirkland, WA
98034, United States

Hours

Reviews

4.1
455 reviews
5 stars
266
4 stars
82
3 stars
36
2 stars
17
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting employees like Vishal and Kyle for their exceptional service.

Mixed Experiences

While some customers reported outstanding service, others experienced poor interactions, including dismissive attitudes and lack of assistance.

Environmental Concerns

One review raised concerns about the store's recycling practices, indicating a need for better environmental responsibility.

Product Availability Issues

Several customers faced issues with product availability and order fulfillment, leading to frustration and dissatisfaction.

Management Feedback

Feedback on management was mixed, with some praising their support while others criticized their professionalism and responsiveness.
  • KK
    Kristina Kelly
    3 days ago
    5.0
    Matthew was incredibly helpful. Went above and beyond to help me today.
  • MT
    Mark T
    5 days ago
    1.0
    service was good but learning that they don’t recycle any of their or the customers plastics and cardboard was insane. The outdoor trash bin was overflowing with recyclable plastic and cardboard that will end up in landfill... Not a good business practice for the environment
  • LA
    Lynnette Anderson
    Feb 3, 2026
    5.0
    I received amazing help and service from Store 4118, Vishal, Store Manager and Minhthin, Team Member.   My car wouldn't start in Totem Lake Parking Lot.   At the end of the Mall I remembered an auto store.  I told Vishal my trouble and asked if they could help me.  I left my wallet in my car so I couldn't buy at the moment, but Vishal had Minhthin bring the battery to me. Minhthin saw that my connection cable was loose and he tightened it.  My car started!   I drove to the store and he checked my battery, which was fairly new, and it was good.  So instead of trying to sell me something I didn't need, he was honorable.  This is something I will never forget. I will post and tell others about my experience.  What great service I received. I was frazzled and didn't know what I would do. They helped me, so wonderful. And I had fun getting the guys a "Thank You Treat."
  • HH
    Honda Honda
    Feb 3, 2026
    5.0
    A professional and a quick Thank you
  • BR
    Barry Reyes
    Feb 2, 2026
    5.0
    Vishal delivered truly outstanding service that deserves special recognition. He did not just help me replace my battery by lending me the necessary tools. He went the extra mile in a way that genuinely stood out. When he realized I would have had to walk 15 minutes, he immediately took the initiative to coordinate with his colleague Al to make sure I had a ride, saving me the walk altogether. That level of care, awareness, and teamwork is rare and incredibly appreciated. The entire experience was smooth, professional, and thoughtful from start to finish. Employees like Vishal and Al are exactly why customers stay loyal. This is the kind of service that merits outstanding recognition and a raise. They absolutely earned my business.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Kirkland, WA?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 9:00 AM to 8:00 PM.

What is the address of AutoZone Auto Parts in Kirkland?

The store is located at 12660 Totem Lake Blvd, Kirkland, WA 98034, USA.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: