AutoZone Auto Parts

4.1
492 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 104 Ave SE in Kent, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kent, WA or call us at (253) 373-9382.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
23918 104 Ave SE, Kent, WA
98031, United States

Hours

Reviews

4.1
492 reviews
5 stars
291
4 stars
85
3 stars
37
2 stars
18
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Dalton, Angie, and Randy for going above and beyond.

Inconsistent Experiences

While some customers reported excellent service, others experienced poor customer service, including rudeness and lack of attention from certain employees.

Product Availability

Several reviews noted issues with product availability, including empty shelves and delays in receiving ordered parts.

Knowledgeable Staff

Customers appreciated the knowledgeable staff who provided assistance and guidance in selecting the right parts for their vehicles.

Store Environment

The store environment received mixed reviews, with some praising cleanliness and organization, while others noted a decline in service quality and employee attitude.
  • HF
    heavenlee Farrell
    Nov 16, 2025
    5.0
    Thank you Angie for always helping me out and giving me good service. I really appreciate you for always going and above and beyond for me thank you ❤️
  • LS
    Lakeisha Smith
    Nov 1, 2025
    5.0
    Amara and Chris ARE THE BEST! This has been the greatest experience I've had at AutoZone. So attentive, helpful, and knowledgeable. So friendly and sweet. They deserve A RAISE! I'm so grateful
  • CB
    Corina Benson
    Oct 21, 2025
    5.0
    James was very helpful took time to come.out to make sure I bought correct wipers for my car and he even.placed them.on for me so grateful
  • CB
    Cheryl Badgley
    Oct 17, 2025
    5.0
    I had a headlight go out the other morning leaving for work. I’m fanatical about having all my car lights working before I leave for work. It’s dark when I leave. So After work I went to Auto Zone to purchase a new headlight. Dalton was the sales associate helping me. He got me the light I needed then asked if my car was there it was and he offered to install it for me!!! What a Godsend and a true act of kindness!!! 5 stars for Dalton he was a life saver. He knew exactly what he was doing graciously installed the light and I was golden. Thank you Dalton with Auto Zone!!!
  • DK
    Daniel Kruse
    Oct 9, 2025
    1.0
    Paid for 2 motor mounts to come in by 3pm called at 4 no mounts then 2 days later 1 mount arrives. Go to oriellys or napa your welcome

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Kent, WA?

AutoZone Auto Parts in Kent is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Kent, WA?

It is located at 23918 104 Ave SE, Kent, WA 98031, USA.