Valvoline Instant Oil Change

4.7
233 reviews
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Business Details

404 N. Columbia Ctr., Kennewick, WA
99336, United States
(509) 783-1697
https://store.vioc.com/wa/kennewick/404-n--columbia-ctr
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kennewick.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
404 N. Columbia Ctr., Kennewick, WA
99336, United States

Hours

Reviews

4.7
233 reviews
5 stars
195
4 stars
17
3 stars
9
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported inconsistent service experiences.

Efficiency

Most reviews highlighted the quick service and convenience of staying in the car during the oil change process.

Quality of Work

While many customers were satisfied with the oil change service, there were concerns about thoroughness, particularly regarding oil spills and tire services.

Transparency

Several customers appreciated the transparency in pricing and service recommendations, though some expressed dissatisfaction with perceived upselling.

Mixed Experiences

Overall, while many customers had positive experiences, there were notable complaints about service inconsistency and handling of customer issues.
  • AR
    A Ro
    Oct 26, 2025
    3.0
    I been here before and it was on my opinion better service the last time I came, overall was just a normal oil change.
  • BH
    Bailey & Emily Hernandez
    Oct 13, 2025
    5.0
    Great customer service!
  • JM
    Junelle Monk
    Oct 12, 2025
    5.0
    I arrived shortly before closing, apologies for that. Just got off work and when there, the staff were all very helpful, friendly and as always took care of me! Thank you!
  • KS
    Kimball Smith
    Oct 6, 2025
    3.0
    Survey Comment: Overall the service was good. Then I get home and after a couple of hours see an oil spot on the driveway about 3" in diameter. The technicians rarely wipe down the oil filter area that gets leaky oil during filter change out. Suggest you issue a reminder to your technicians to thoroughly wipe down the oil filter area and adjacent components to ensure no oil drips.
  • JD
    Jasmin Diaz
    Oct 2, 2025
    2.0
    Customer services is not what it once was. Tech seemed bothered, he was short like lady dont come back in was setting in my truck minding my business. I was here 1st second person tu pull up in a truck got way more attention then me. Chatting and taking there time was more important. All security check was done for the other customer but not for me. I liked coming here but never coming back again..
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Kennewick offer?

Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes plus a wide range of preventive vehicle maintenance solutions including oil change service, auto repair, car battery services, and auto air conditioning service.

Where is Valvoline Instant Oil Change located in Kennewick?

It is located at 404 N. Columbia Center Blvd., Kennewick, WA 99336, USA.