Valvoline Instant Oil Change

4.5
295 reviews
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Business Details

3502 W Clearwater Ave, Kennewick, WA
99336, United States
(509) 591-0794
https://store.vioc.com/wa/kennewick/3502-w-clearwater-ave
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kennewick.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3502 W Clearwater Ave, Kennewick, WA
99336, United States

Hours

Reviews

4.5
295 reviews
5 stars
237
4 stars
26
3 stars
4
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, knowledgeable, and efficient, providing excellent customer service.

Speed of Service

Many customers appreciate the quick service, often completed in under 15 minutes.

Quality Concerns

There are multiple reports of service issues, including improper installation of parts and overcharging for services.

Pressure for Additional Services

Some customers felt pressured to purchase additional services or products that they did not need.

Mixed Experiences

While many reviews are positive, there are notable negative experiences regarding service quality and management.
  • AL
    Alexia Lopez
    4 days ago
    5.0
    Amazing experience! I’ve been coming to this location for my past few oil changes, and everyone here has been so friendly! Specifically Raul, Jay, and Mitchel! They had me in and out of there in less than 20 minutes. They’re very knowledgeable about all of their products and services, and talked me through everything that they were doing on my car. HIGHLY recommend!! 10/10
  • FF
    falconewk
    Jan 11, 2026
    5.0
    The team is friendly and efficient, they gave all the relevant information and are willing to answer any questions. They offered up additional options and helped weigh my priorities with the potential additional expenses of taking on services beyond the oil change that I had come in for.
  • TH
    Tera Hansen
    Jan 9, 2026
    5.0
    Thank you guys for always being kind and friendly. You all do a great job! Keep it up!!!
  • CB
    Cierra Boak
    Dec 19, 2025
    5.0
    got my fluids changed out, fast and polite!
  • MA
    Mellonie Ann
    Dec 5, 2025
    5.0
    I am here now And man what a great set of guys!! They do let you know what you need but don't make you feel bad for saying no thank you not right now. Jay is a hoot you have to come meet him, very nice outgoing guy! I hope his trip to Milwaukee for the holidays is very merry 🙏 Im sorry his wife can't go, he's going to miss you 💔 it's only 3 days ❤️. Back to the review lol they are ALL great and it didn't take long at all. I highly recommend this place, I've never experienced an oil change like this. I'll NEVER go anywhere else let's just say they were so cool i didn't want to leave 🤣 Thank you and God bless you all and your holidays!!
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