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Valvoline Instant Oil Change

4.5
(308 reviews)

Business Details

3502 W Clearwater Ave, Kennewick, WA
99336, United States
(509) 591-0794
https://store.vioc.com/wa/kennewick/3502-w-clearwater-ave

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kennewick.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3502 W Clearwater Ave, Kennewick, WA
99336, United States

Hours

Reviews

4.5
308 reviews
5 stars
250
4 stars
26
3 stars
4
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, knowledgeable, and efficient, providing excellent customer service.

Speed of Service

Many customers appreciate the quick service, often completed in under 15 minutes.

Quality Concerns

There are multiple reports of service issues, including improper installation of parts and overcharging for services.

Pressure for Additional Services

Some customers felt pressured to purchase additional services or products that they did not need.

Mixed Experiences

While many reviews are positive, there are notable negative experiences regarding service quality and management.
  • AM
    Anne McAffee
    4 days ago
    5.0
    Had a great experience. They didn't push products and were very friendly. Highly recommend and fast service.
  • RE
    Roberta Ellsworth
    4 days ago
    5.0
    These guys are great! Good customer service. Easy, fast process. Will definitely return as needed. Happy customer 🤗
  • DN
    Danny Nelson
    Feb 20, 2026
    5.0
    Just wanted to give a shout-out to the team at the local shop. The guys working there are always so on top of things. Jay and Mitch really know their stuff when it comes to car maintenance. I've never had a bad experience, and they always get the job done right. Highly recommend them for any car needs!
  • KA
    Kendra Anderson
    Feb 17, 2026
    5.0
    My experience today was great! After two locations not having my oil filter and finding out that no locations had it, the manager Matthew and his crew went out of their way to go and get a filter for me and do my oil change. It was much appreciated and I will definitely be back to this location!
  • AL
    Alexia Lopez
    Feb 11, 2026
    5.0
    Amazing experience! I’ve been coming to this location for my past few oil changes, and everyone here has been so friendly! Specifically Raul, Jay, and Mitchel! They had me in and out of there in less than 20 minutes. They’re very knowledgeable about all of their products and services, and talked me through everything that they were doing on my car. HIGHLY recommend!! 10/10

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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