Valvoline Instant Oil Change

4.4
691 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Issaquah.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
50 N. W. Holly Street, Issaquah, WA
98027, United States

Hours

Reviews

4.4
691 reviews
5 stars
528
4 stars
63
3 stars
27
2 stars
11
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and attentive staff, highlighting specific employees like Mike, Jeffrey, and Tony for their exceptional service.

Efficiency

While some reviews noted long wait times, many customers appreciated the quick service and efficiency of the oil change process, especially during busy periods.

Communication

Customers valued the clear explanations and transparency regarding services, with staff providing detailed information without pressure to upsell.

Mixed Experiences

Some customers reported negative experiences related to service delays and miscommunication, indicating inconsistency in service quality.

Overall Satisfaction

Despite some complaints, many customers expressed high satisfaction with their experiences, recommending the Issaquah location for its quality service.
  • AO
    Andrea Oviedo
    2 days ago
    5.0
    I’ve been coming here for the past several services. They team seems to work well together and I think they try to deliver on quality service and efficiency. Yes, I’ve had to wait in line, but if several cars show up at the same time, that’s just something that can’t be helped. I just chill and wait. I do have to say that they try to service first come first serve regardless of the line that you’re in. I witnessed one car pull in and then the guy was angry bc they moved me forward after I’d been waiting for about 45 minutes. I say too bad! Just bc you pull into a shorter line doesn’t entitle you to faster service than someone that been patiently waiting. (You know who you are! lol) Thank you Antoni for handling conflict in a very professional manner!
  • AM
    Allyson Midgette
    Nov 16, 2025
    5.0
    Mike, Dominique and Chris were amazingggggg! Listen, I don’t know a thing about cars. I barely know how to pop my hood without watching a YouTube video. But these guys? They made me feel like I wasn’t one “check engine” light away from a meltdown. Oil changed, car running smooth, and no one judged me when I asked where the “oil thingy” was. Icons.
  • KH
    Kathryn Hale
    Nov 8, 2025
    5.0
    I have a rave review for Valvoline in Issaquah. I have to travel two hours and want to make sure my car is running well enough for the trip. What a great group of people. Each and every one of them. I want to give special recognition to Mike! He assisted me and made sure that oil was changed, tires aired, and so much more. He was very thorough so I asked him briefly about a specific noise and clicking I’ve been experiencing. He listened intently and recommended a nominally priced fuel system treatment which I agreed to. It made all the difference. Mike has a keen personality, he’s professional and didn’t try to “sell” me, which I really appreciate. I’ll never go anywhere else! Thanks so much!
  • JK
    Joel K
    Nov 5, 2025
    1.0
    During two separate oil change services, the technicians failed to properly secure the drip pan/cover for my 2019 Honda resulting in the drip pan coming loose and dragging while driving on the interstate. The news was shared and on the second visit, we asked if they properly reattached it. One technician mentioned they no longer needed to remove the drip pan to change the oil or filter which is not accurate. Do not recommend this place.
  • TI
    Toni-Ann Inserra
    Oct 30, 2025
    5.0
    I have been using Valvoline for years in PA AZ FL and now WA. This location in Issaquah is great and has awesome customer service. They do try to sell you at every corner but that’s no surprise. Friendly staff, quick and efficient. I recommend first when they open if you don’t want to wait on a line!

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.

What are the business hours of Valvoline Instant Oil Change in Issaquah?

Valvoline Instant Oil Change is open Monday through Friday from 7:30 AM to 8:00 PM, Saturdays from 7:30 AM to 7:00 PM, and Sundays from 7:30 AM to 6:00 PM.