Valvoline Instant Oil Change

4.4
703 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Issaquah.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
50 N. W. Holly Street, Issaquah, WA
98027, United States

Hours

Reviews

4.4
703 reviews
5 stars
537
4 stars
63
3 stars
27
2 stars
12
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and efficient service provided by the staff.

Efficiency

While some customers experienced long wait times, many noted quick service and efficient oil changes.

Quality Issues

Several reviews mentioned concerns about the quality of service, including improper installation of parts and inaccurate oil change intervals.

Management Response

Customers appreciated the proactive and helpful responses from management when issues arose, although some felt follow-through could be improved.
  • JQ
    Jon Q.
    3 days ago
    2.0
    Got an oil change with full synthetic and they put the sticker on my car to say change again in 3-months or 3000 miles. If you know cars this is totally wrong and inaccurate for any vehicle today. I called and told them every manufacturer and dealer in the industry recommends 7500-10,000 miles for full synthetic oil changes. And most unstructured will last at least 6-months but many shops say a year is ok. At the very least I might see every 5000 miles or 6 months. The person at Valvoline said it was company policy because the company requires them to match all owners manuals. This is BS! Sounds like a scam to get more money by frequent unnecessary oil changes. I called you out Valvoline for bad business practice and challenge you to change this now. Anything less would be dishonest.
  • EA
    Eza Agoes
    3 days ago
    5.0
    Great customer service. Efficient. Trustworthy. Affordable. Shop business hour is long providing a lot of flexibility for customers. Keep up the great work. Thank you!
  • MM
    Meg Manazir
    6 days ago
    5.0
    Most pleasant oil change experience I’ve had. Such nice technicians, a convivial atmosphere among the staff who seem to like and respect each other and coupons on their website to book. Got there around 1pm with each bay full plus another car in each line and was still out of there in ~30m.
  • PR
    Paul Roeder
    Jan 3, 2026
    1.0
    The tech did not reinstall my air cleaner cover properly and when I went back to have it fixed the manager put the cover back on correctly and looked at the vehicle and offered to go through the process to get a discount on the oil change. Which have not recived. So wasted 2 hours of my day between oil change and returning and have nothing but 2 hours of lost time to show for it and a poorly done oil change that I'm not completely convinced was done correctly. In all honesty I don't have the issue with things going wrong it's how poorly it was resolved if you're going to offer a discount or a refund for poor service then follow through with it. I would never recommend this place I do not know how it has such a high rating it's obviously from people who do not go look at their cars after the work is done. So no I would not recommend anybody go to this place because if it doesn't work out or something is wrong they do not work to make it right and that is the difference between a good customer experience and a bad one. It's easy when everything is good the difference is when things don't work out and you make it right and this shop failed at that. I've given it three or four days before posting this to get something back from the company a refund or something at least a responsee and nothing has come. So here is my experience, beware and check your vehicle out after any service here.
  • SS
    shopping
    Dec 31, 2025
    5.0
    It was a pleasure stopping by this location today! Drake remembered me from my last oil change, which took place in August. He is always friendly, helpful, knowledgeable, and efficient. During the overall inspection, he uncovered a brake light failure. Dominique did a wonderful changing the oil, and thoroughly checking my car for optimal safety. While she worked on that, Drake noticed that the brake lights for my vehicle were not in-stock. He shared that information with Jeff, the manager at this location. Jeff kindly offered to go buy them at a store nearby. Within less than 10 minutes, he was back with both lights. Two later, the new lightbulbs were set in place, and I was off to celebrate New Year's Eve! Thank you guys for making this last minute stop such a pleasant and memorable experience. May 2026 brings you abundant wealth, health, love, joy, and lots of laughter! - Liliana

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.

What are the business hours of Valvoline Instant Oil Change in Issaquah?

Valvoline Instant Oil Change is open Monday through Friday from 7:30 AM to 8:00 PM, Saturdays from 7:30 AM to 7:00 PM, and Sundays from 7:30 AM to 6:00 PM.