Location.com logo
Brand Certified

Valvoline Instant Oil Change

4.3
(372 reviews)

Business Details

9923 224th Street East, Graham, WA
98338, United States
(253) 875-8787
https://store.vioc.com/wa/graham/9923-224th-street-east

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Graham.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
9923 224th Street East, Graham, WA
98338, United States

Hours

Reviews

4.3
372 reviews
5 stars
275
4 stars
35
3 stars
11
2 stars
10
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with many praising the friendly and efficient service, while others expressed concerns about shoddy work and upselling tactics.

Staff Attitude

Overall, staff were described as friendly and helpful, though some reviews highlighted instances of rudeness and pressure to purchase additional services.

Efficiency

Many customers appreciated the quick service and minimal wait times, although there were complaints about inconsistent service quality and mistakes made during vehicle maintenance.

Customer Trust

Several reviews indicated a loss of trust due to perceived dishonesty or incompetence, particularly regarding upselling and service completion.
  • JB
    Jessica Bard
    5 days ago
    4.0
    Great service and always glad to help. Fast and efficient!
  • KK
    Kevin
    5 days ago
    5.0
    Luke Shawn and team, you all have been such a tremendous help, brother. I truly appreciate it!🙏🏾
  • KT
    Karen Turner
    5 days ago
    5.0
    Madisen was very Polite & very proficient. My experience was great.
  • LP
    Livia Perkins
    Feb 7, 2026
    5.0
    The technicians are always friendly and thorough at my location! Efficient and patient. I will never go anywhere else!
  • AS
    Angel Seventynine
    Jan 30, 2026
    1.0
    I don't know what has happened here, but the service went from great to horrible and making me scratch my head. For context, in the past I have stopped here for air checks as since my air pump died a horrendous death, I haven't been able to replace it, but air checks here are free and the service in the past has always been amazing for that. Today I stopped in and I asked for the usual I get which is 38 because it is winter and anything less equals a flat tire. However I barely heard either machine go off then the one tech working on the passenger side said that the machine was reading 64 PSI. That is IMPOSSIBLE. I have a 99 Honda Accord with R15 195/65 tires. The max those tires can go without imploding is 48. I know it was shown in my auto mechanics course for steering, tires, and suspension. Then the one tech offered to "let out air" using his own tire pressure gauge and claimed he fixed it to 30 but barely let any air out at all according to my friend who was in the passenger seat watching him. I get it is a free service, I appreciate it, but I am not in the mood to be yanked around and lied to either because I had another errand not long after and none of my tires had been touched. They were all still low. Go someplace else if you want good service. This place has lost theirs.

Brand Certified Facts from Valvoline Instant Oil Change

Valvoline Instant Oil Change partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: