Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.2
147 reviews
5 stars
101
4 stars
15
3 stars
9
2 stars
4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to go the extra mile and provide clear communication throughout the repair process.
Quality of Repairs
While some customers reported excellent repair quality, others experienced issues with paint imperfections and incomplete work, indicating inconsistency in the quality of repairs.
Communication
Customers appreciated regular updates on their vehicle's status, but there were also complaints about poor communication and disorganization, particularly regarding scheduling and follow-ups.
Timeliness
Several reviews noted quick turnaround times for repairs, while others expressed frustration with delays and lack of timely updates.
Mixed Experiences
Overall, experiences varied widely, with some customers having exceptional service and others facing significant issues, leading to a lack of consistency in overall satisfaction.
- HBHolly BarrettDec 1, 20255.0I recently had my car serviced her after being struck by another driver. The process was AMAZING! The communication and details were all clear and easy to navigate. Ryan was a rock star and was in constant contact through the repair and pick up. This was a bad situation made good by a company who did impeccable work. Cannot recommend enough!
- LALinda AndersonNov 19, 20251.0Thought they did a good job until the rain came in October. No washer put back on tail light also wire inside light was jacked under another washer. So much water damage to my trunk and seeped into back carpet as well. My entire wheel wellfor spare tire close to full. Only answer was I don't know what to say want it in your file? Very disappointed
- JMJim MorganNov 9, 20255.0Got hit in a parking lot, so Gerbers is the best shop to go to
- TTTyron (Tyronol)Sep 21, 20255.0Gerber did an excellent job repairing my bumper after someone scratched it. They were recommended by the insurance company and worked directly with them to handle the billing. After my car was completed, I did notice some imperfections in the paint, but the manager was quick to recognize my concern and had the problem corrected the same day! The car was also completely detailed inside and out. Awesome experience!
- JGJohn GreyAug 21, 20255.0A Great Experience. I was referred by a good friend Nicolas Sanchez and I used to Service his business in El Paso, Texas. I worked with Ellison, who was an absolute Gem. You meet her and she treats u like family. She know what she is doing. Everyone in your Business is upbeat and positive. The way u interface with Enteprise is Flawless. Thank You All Sincerely, John Grey You may Post my Review.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass provide?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
Where is Gerber Collision & Glass located?
It is located at 9808 44th Ave NW, Gig Harbor, WA 98332, USA.
What are the operating hours of Gerber Collision & Glass?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does Gerber Collision & Glass offer any guarantees on their work?
Yes, their quality workmanship is backed by a Lifetime Guarantee for as long as you own your vehicle.
What payment methods does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
How can I contact Gerber Collision & Glass?
You can call them at +1 253-857-6911 or email info@gerbercollision.com.
Are there any grocery or retail stores near Gerber Collision & Glass for convenient shopping?
Yes, Costco is a nearby wholesale retail store where customers can shop before or after their visit.
Where can I grab a coffee near Gerber Collision & Glass?
You can visit Starbucks Gig Harbor or MilkMan Roasters Coffee, both nearby coffee shops ideal for a quick break around your appointment.
Are there any healthcare or wellness centers near Gerber Collision & Glass?
Yes, Personalized Lifestyle Medicine Center by Metagenics and Joseph Lamb (internal medicine) are nearby healthcare providers you might find useful.
Is there any entertainment or recreational facility close to Gerber Collision & Glass?
Paradise Theatre, a theatre and concert venue, and Gig Harbor Sportsman Club, a shooting range, are nearby places for entertainment and recreation.