Enterprise Rent-A-Car

4.1
148 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Gig Harbor, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gig Harbor location today.

Location

Enterprise Rent-A-Car
3123 56th St NW, Gig Harbor, WA
98335, United States

Hours

Reviews

4.1
148 reviews
5 stars
100
4 stars
16
3 stars
5
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about unprofessionalism and lack of accountability in handling reservations.

Reservation Issues

Numerous reviews highlighted problems with reservations, including cars not being available despite confirmations, leading to customer frustration and disrupted plans.

Vehicle Condition

Feedback varied on vehicle quality; while some customers received clean and well-maintained cars, others reported issues with vehicle safety and cleanliness.

Efficiency

Several customers noted quick service and ease of rental, but there were also complaints about long wait times and understaffing at the location.
  • MD
    Mohammed Dawood
    Dec 26, 2025
    1.0
    This place is nowhere near professionalism. We spoke with an agent, confirmed a booking, and got a price. However, when we arrived for pickup, they said they have no reservations for the name/info we provided. The person who was at the site was not professional and had no accountability for the incident and kept saying “I don’t know/ I’m not sure”. Do not recommend
  • JM
    Jeff Mayem
    Dec 23, 2025
    5.0
    Great service, great staff.
  • DD
    doug dorn
    Dec 21, 2025
    5.0
    Rental was easy - quick and reasonably priced
  • BO
    Bonni Opthof
    Nov 19, 2025
    5.0
    I rented an economy car from Enterprise, while my car was in the shop. The staff were very friendly and easy to work with about the insurance coverage. The car was a Nissan. Very clean and comfortable to drive.
  • TP
    Thomas Pate
    Nov 13, 2025
    1.0
    No cars for 4 days. Got an email that I was reserved yet when i showed up to the emails time, they had no cars. U sent me to a chat assistant. Didn't help at all. No cars 5 days. Yall said u would call me

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Gig Harbor, WA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the business hours for Enterprise Rent-A-Car in Gig Harbor?

Enterprise is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.