Enterprise Rent-A-Car

4.1
145 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Gig Harbor, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gig Harbor location today.

Location

Enterprise Rent-A-Car
3123 56th St NW, Gig Harbor, WA
98335, United States

Hours

Reviews

4.1
145 reviews
5 stars
98
4 stars
16
3 stars
5
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees going above and beyond to assist.

Reservation Issues

Several reviews highlighted problems with reservations, including cars not being available despite confirmations, leading to customer frustration.

Vehicle Condition

Feedback varied on vehicle quality, with some customers reporting issues like cleanliness and mechanical problems, while others noted well-maintained cars.

Location Convenience

The Gig Harbor location was appreciated for its convenience and accessibility, particularly for local customers needing quick rentals.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about service inconsistencies and reliability, particularly regarding vehicle availability.
  • BO
    Bonni Opthof
    5 days ago
    5.0
    I rented an economy car from Enterprise, while my car was in the shop. The staff were very friendly and easy to work with about the insurance coverage. The car was a Nissan. Very clean and comfortable to drive.
  • TP
    Thomas Pate
    Nov 13, 2025
    1.0
    No cars for 4 days. Got an email that I was reserved yet when i showed up to the emails time, they had no cars. U sent me to a chat assistant. Didn't help at all. No cars 5 days. Yall said u would call me
  • NM
    Neil McKenna
    Nov 4, 2025
    1.0
    They will take your reservation whether they have the car or not, so when you show up, the car might not be there. As happened to me.
  • BB
    Benny Blanco
    Oct 17, 2025
    5.0
    A great hassle free experience. The vehicle was in almost new condition. I was treated professionally throughout the entire process. I really appreciate the Gig Harbor branch and all the staff. I recommend enterprise and their staff. Great job!
  • RU
    Rosie Uluer
    Aug 26, 2025
    5.0
    Extremely helpful and courteous. Provided a vehicle on short notice. Highly recommended.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Gig Harbor, WA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the business hours for Enterprise Rent-A-Car in Gig Harbor?

Enterprise is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.