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Pilot Travel Center

3.8
(620 reviews)

Business Details

5670 Barrett Rd, Ferndale, WA
98248, United States
(360) 312-1822
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Ferndale, WA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
5670 Barrett Rd, Ferndale, WA
98248, United States

Hours

Reviews

3.8
620 reviews
5 stars
268
4 stars
165
3 stars
74
2 stars
33
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions with management and cashiers.

Cleanliness

Some customers praised the cleanliness of the bathrooms and showers, while others noted issues with maintenance and cleanliness in certain areas.

Pricing

While some customers appreciated competitive fuel prices, others complained about high prices for showers and food items.

Parking Issues

Many reviews mentioned limited parking availability, especially for trucks, and issues with paid parking.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction with service and cleanliness, while others reported significant dissatisfaction.
  • RW
    Ryan Weiss
    Feb 24, 2026
    5.0
    Nice people, chill place, fuel price is outrageous!
  • WW
    Wonderplan
    Jan 26, 2026
    1.0
    I use to come here every time I needed fuel. They put ads on their pumps with no way to mute them, so I stopped going. I'm not gonna pay $100 in fuel and have to listen to ads. GFY pilot!
  • SM
    Sapphire Moonlight
    Jan 2, 2026
    5.0
    Extremely friendly and helpful staff. Make me smile after a long day of work. Wish them the best success!
  • SG
    Santiago Galeano
    Dec 29, 2025
    4.0
    The showers are only open to CDL drivers after 9pm. Just wanted to share that information as no one else mentions it on here. Place looked nice while I was inside, though. Staff seemed nice as well.
  • SW
    Scott Worton
    Dec 6, 2025
    2.0
    Definitely not the friendliest pilot by far. Should of went to TA.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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