Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Ferndale, WA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
617 reviews
5 stars
267
4 stars
165
3 stars
74
2 stars
32
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive behavior from staff, with several customers expressing dissatisfaction with the service they received.
Cleanliness
Some customers praised the cleanliness of the bathrooms and showers, while others reported issues with cleanliness and maintenance.
Parking Issues
Many reviews mentioned limited parking availability and issues with paid parking, leading to frustration among truck drivers.
Pricing Concerns
Customers noted that fuel prices were competitive, but there were complaints about high prices for showers and other services.
Mixed Experiences
While some customers had positive experiences with friendly staff and good service, others reported negative interactions that overshadowed their visits.
- SMSapphire MoonlightJan 2, 20265.0Extremely friendly and helpful staff. Make me smile after a long day of work. Wish them the best success!
- SGSantiago GaleanoDec 29, 20254.0The showers are only open to CDL drivers after 9pm. Just wanted to share that information as no one else mentions it on here. Place looked nice while I was inside, though. Staff seemed nice as well.
- SWScott WortonDec 6, 20252.0Definitely not the friendliest pilot by far. Should of went to TA.
- KHkate hullNov 5, 20254.0great gas station that's open 24/7 variety of drinks and snacks along with car materials. bathrooms are available along with showers at ur own expense! subway sandwiches are also available!
- JGJasz GillOct 25, 20255.0Samantha was amazing and very patient with faxing paperwork as it wasn't going through she tried at over 6 different locations and finally it got faxed. She was very helpful and sweet. I appreciated her taking the time and making sure my paperwork got faxed and not rushing or ignoring us. Thanks Samantha
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Ferndale, WA offer?
Pilot Travel Center offers gas, diesel and DEF fuel with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. Amenities include CAT scales, ATM, check cashing, lottery, premium wifi, truck parking, and more.
Are showers available at this Pilot Travel Center location?
Showers are available at some Pilot locations. For availability and pricing, it is best to check the store locator tool or contact the store directly.
What are the payment options accepted at Pilot Travel Center in Ferndale?
Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and other contactless payment methods.
What are the store hours for Pilot Travel Center in Ferndale, WA?
Pilot Travel Center is open 24 hours a day, 7 days a week, including holidays.
Does Pilot Travel Center offer overnight parking and reservable parking spaces?
Yes, Pilot Travel Center provides overnight parking and prime parking spaces that can be reserved.
Can I purchase gift cards or find career opportunities related to Pilot Travel Center?
Yes, you can get eGift Cards and explore career opportunities via the Pilot app or website.
What nearby dining options are available around Pilot Travel Center in Ferndale?
Nearby dining options include Subway, McDonald's, Taco Bell, and Denny's, providing convenient places for meals before or after your visit to Pilot Travel Center.
Where can I get truck or automotive services near Pilot Travel Center?
Nearby automotive services include GCR Tires & Service and Pomp's Tire Service for tire and truck repair needs.
Are there nearby accommodations or transportation options near Pilot Travel Center in Ferndale?
Yes, Super 8 Bellingham Airport/Ferndale hotel is nearby for accommodations, and WTA Ferndale Station offers bus transportation services to assist your travel needs.
How can customers benefit from nearby financial and community service locations near Pilot Travel Center?
Customers can access money transfer services at Western Union, banking services at Whatcom Educational Credit Union (WECU), and community support via Ferndale Food Bank close to Pilot Travel Center.